Trusted Agent profile Β· Brentwood
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1,100 reviews across 2 platforms
77-79 High Street, Brentwood, CM14 4RR, CM14 4RR
Part of Beresfords, see every office.
Beresfords's office in Brentwood, at 77-79 High Street, is rated 4.7 out of 5 across 1,100 reviews on two platforms, including 295 Google reviews rated 4.8.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotVery pleased with Beresfords alwaysβ¦
Very pleased with Beresfords always very helpful and very professional when ever i have contacted them regarding my rented property i would highly recommend to use them.
Hi PaulI just wanted to reply personally to your recent review. Many thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProfessional and trustworthy β¦
Beresfords have managed my property since 2015 I have always had courteous, efficient service I can trust .
Hi Christine,Thank you for your recent review. Its great that we have been working for you since 2015 and I am pleased that you have been consistently satisfied with the service you have received from our lettings team. We all very much appreciate the business that you continue to provide to us.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotWas able to get our appartment veryβ¦
Was able to get our appartment very quickly
Hi Akhil,Many thanks for providing us with your feedback. I was pleased that our local lettings department were able to source a suitable apartment for you swiftly. We hope that you enjoy your time living at the property.Steven BondManaging Director - Residential Lettings
5/5
GoogleGreat service fron Hannah Grant
Hi Christine, Thank you for taking the time to post your review. I know the lettings team in Brentwood, and Hannah in particular will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
1/5
GoogleWorst agency ever. Do not work with these people.
Hi Keziban, It is disappointing to see your comments and 1 star review that you recently left. Having checked our entire database, I am unable to locate a record for you so am unsure if we have dealt with you as a customer in any respect? Please feel free to contact me with more information on a.horsley@beresfords.co.uk and I will be happy to investigate accordingly. Alison Horsley, Customer Services Manager
5/5
GoogleFantastic performance no issues best estate agents in Brentwood
Hi Vijay, Many thanks for the 5 star award and positive comments for the team based at our Brentwood office. The team work really hard to provide the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotNice to se a professional service onβ¦
Nice to se a professional service on time and very polite Allways a breeze and welcome anytime π
Hi DeanWe all very much appreciate your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
1/5
TrustpilotSo much for reviews
We will never have any further business with this company. Over the years we have had a very good experience with them but our recent experience selling a property in Romford it has been very poor maybe itβs just this branch but never again. The reviews on their web site by another company seem unbelievably good, so much for reviews !
5/5
GoogleWe recently sold our house with Beresfords. The selling process was simple and the team kept us informed throughout. Would definitely recommend if you want a professional hassle free service.PositiveResponsiveness, Quality, Professionalism, Value
Hi Amy, Many thanks for the 5 star award and positive comments for the team at our Brentwood office. With many years of experience, the team are committed to delivering the best possible customer, from the first point of contact through to exchange and completion, keeping you updated throughout the transaction. Thank you for the recommendation. Alison Horsley, Customer Services Manager.
5/5
TrustpilotGood communication
Good communication, Efficient in what they do.
Hi Olawunmi,Thanks for your feedback and I was pleased to read that the communication delivered by our lettings team during your dealing with us was good and their approach efficient.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotLovely Lady
Hi I had my inspection on my flat yesterday and a lovely lady Corrine Cullen done the inspection .. very profession and polite
Hi TheresaThanks for your feedback following your recent inspection. I am glad that you found the approach of Corrine Cullen, our Inventory Clerk both professional and polite. I know that Corrine will personally be very grateful for your kind words. On behalf of everyone at Beresfords, many thanks for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
GoogleFast. Efficient. Professional. Buyers lined up. Would recommend
Hi Jason, Many thanks for the 5 star award for the team at our Brentwood office. The team will do all possible to generate maximum interest in order to achieve the best possible asking price for our sellers. I am pleased you were impressed with the service received and thank you for the recommendation. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
TrustpilotWas attended to by Hannah Grant whilstβ¦
Was attended to by Hannah Grant whilst re letting my property. Very responsive, efficient and helpful throughout the whole process. Thank you!
Hi DJRThanks for your feedback. I was pleased to read that Hannah was responsive, efficient and helpful throughout the entire rental process. I know she will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotRecommend Great Service
Excellent service in renting out a property from Cameron & Lizzie, both very helpful and informative every step of the way. Recommend.
Hi J MarlesI was pleased to read your positive comments regarding the service extended to you recently by our lettings team in Upminster. We all are very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings
5/5
GoogleI will make this short and sweet (just like me) Sold my house in an hour Goodnight
Hi Mark, Many thanks for the 5 star review for the team at our Shenfield office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GooglePleasure to deal with all the staff
Hi Colin, Many thanks for the 5 star award for the team at our Brentwood office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Google5 stars for Ryan. Polite and friendly.
Hi Lisa Thank you for leaving your positive review and 5-star rating. We are all very grateful for your kind words. Steven Bond Managing Director - Residential Lettings
5/5
GoogleVery professional and extremely helpful
Hi Quincy, Many thanks for the 5 star award and kind comments for the team at our Brentwood office. The team work really hard to provide the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotFrom beginning to end the service thatβ¦
From beginning to end the service that I got from Lizzie it was amazing and very helpful, briliant team, Many thanks
Hi RalucaMany thanks for taking the time to provide us with your positive feedback regarding Lizzie and the rest of our lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent service. Polite chap
Excellent service. Respectful and polite at all times. Give the man a raise for goodness sake.
Hi JoshMany thanks for the positive feedback. I am pleased that you were impressed with the service provided by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCheckout Review
A checkout was recently completed on my rental property, and i am very pleased with the work and report Melissa McGaughin produced.Many thanks
Hi RobertThanks for your recent review. I am glad you were happy with the approach of our inventory clerk Melissa, along with the quality and content of her subsequent report. I know Melissa will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery professional
Generally I have had no problems with this company.
Hi Andy,I just wanted to respond personally to thank you for the positive feedback and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotGood service throughout my letting
Good service throughout my letting, always nice to see Sarah for midterms. Sarah have a professional service and I received my deposit back quickly.
Hi Leanne,I am very grateful that you found time to post your recent review. It was great to read that you have been happy with the service provided by our local lettings team, and that following your departure from the property you received your deposit back quickly. I know that the entire team will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotSarah Hills has given amazing customerβ¦
Sarah Hills has given amazing customer service, an asset to the company
Hi Rebecca,We appreciate your feedback and I was pleased to read your positive comments, having recently dealt with Sarah. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
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