Trusted Agent profile · Brentwood

Beresfords Brentwood reviews

4.7

★★★★★ Excellent

1,100 reviews across 2 platforms

77-79 High Street, Brentwood, CM14 4RR, CM14 4RR

Part of Beresfords, see every office.

Beresfords's office in Brentwood, at 77-79 High Street, is rated 4.7 out of 5 across 1,100 reviews on two platforms, including 295 Google reviews rated 4.8.

Google logo

4.8 / 5

295

Reviews on Google

This office

Trustpilot logo

805

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

Angela · 25 October 2023

Agent replied · 24 October 2024

Hi Angela, I just wanted to say thank you personally for taking the time to leave a 4 star rating regarding the service provided by our team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Chloe · 25 October 2023

Agent replied · 24 October 2024

Hi Chloe, Many thanks for the 5 star award for the team at our office in Brentwood. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Amari · 25 October 2023

Agent replied · 24 October 2024

Hi Amari, Many thanks for the 5 star award for the team at our Brentwood office. The team work really hard to provide the best possible customer service and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Care Manager.

5/5

Google

Rating only, no written review.

Maddie · 25 October 2023

Agent replied · 24 October 2024

Hi Maddie, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Malar · 25 October 2023

Agent replied · 24 October 2024

Hi Malar I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Brentwood. Steven Bond Managing Director - Residential Lettings

5/5

Google

Rating only, no written review.

Memory · 25 October 2023

Agent replied · 24 October 2024

Hi Memory, Thank you for taking the time to post your 5 star review for the team at our Brentwood office. The team work hard to provide the best possible customer care and will really appreciate the award. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Ronald · 25 October 2023

Agent replied · 24 October 2024

Hi Ronald, Many thanks for the 5 star review for the team at our Brentwood office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Ajaykumar · 25 October 2023

Agent replied · 24 October 2024

Many thanks for the 5 star award for the team at our Brentwood office. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Becci · 25 October 2023

Agent replied · 24 October 2024

Hi Becci, Many thanks for the 5 star award for the team at our Brentwood office. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

John · 25 October 2023

Agent replied · 24 October 2024

HI John, Many thanks for the 5 star award for our Brentwood office. The team work hard to provide the best possible care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Jack · 25 October 2023

Agent replied · 24 October 2024

Hi Jack, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Saju · 25 October 2023

Agent replied · 24 October 2024

Hi Sayu, Many thanks for the 5 star review for the team at our Brentwood office. The team all work hard to deliver the best possible customer service and will appreciate you taking the time to share your experience. Alison Horsley, Customer Care Manager

5/5

Trustpilot

Friendly staff and are able to advise

Rating only, no written review.

Sarah · 27 September 2023

Agent replied · 30 October 2024

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Melissa was really helpful

Rating only, no written review.

Davita · 7 September 2023

Agent replied · 30 October 2024

Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Everything went smoothly and on time

Rating only, no written review.

Cliff · 29 July 2023

Agent replied · 30 October 2024

Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Great service.

Rating only, no written review.

Sam · 15 July 2023

Agent replied · 30 October 2024

Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Simply good efficient service

Rating only, no written review.

David · 30 June 2023

Agent replied · 30 October 2024

Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings

4/5

Trustpilot

Good experience overall

Rating only, no written review.

Sean · 11 June 2023

Agent replied · 30 October 2024

Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

ver helpful staff

Rating only, no written review.

Gary · 2 April 2023

Agent replied · 30 October 2024

Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

4/5

Google

Rating only, no written review.

Raymond · 25 October 2022

Agent replied · 24 October 2024

Hi Raymond I just wanted to say thank you personally for taking the time to leave a 4 star regarding the service provided by our team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Lewis · 25 October 2022

Agent replied · 24 October 2024

Hi Lewis, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Brentwood. Steven Bond Managing Director, Residential Lettings

1/5

Google

Rating only, no written review.

Gökhan · 25 October 2022

Agent replied · 24 October 2024

Hi Gokhan, I note that you have recently posted a 1-star review but left no comments. Delivering a consistently high level of service to our customers is of paramount importance, and if we have failed to meet the expectations of some individuals we are naturally keen to retrieve their feedback. So, if you can find 5 minutes to let me have a little more information I will investigate further. My email address is sb@beresfords.co.uk Steven Bond - Managing Director Residential Lettings

5/5

Google

Rating only, no written review.

George · 25 October 2022

Agent replied · 24 October 2024

Hi George I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Balakrishna · 25 October 2022

Agent replied · 24 October 2024

Hi Balakrishna, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Brentwood. Steven Bond Managing Director, Residential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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