Beresfords at Brentwood reviews

★★★★★ 5/5

Trustpilot

Great Service

My wife and I had a lovely viewing with Riley, who was friendly and was honest in answering all the questions we had. We didn't feel we had to hurry and leave - both Riley and the tenant made us feel welcome and it was one of the easiest viewings I have had in recent memory. Riley is a lovely person and we both enjoyed our viewing with her - credit to her and Beresfords! :)

Gift · 11 March 2024

★★★★★ 5/5

Google

Geraldine arrived early into the quoted time slot, which was very much appreciated. She conducted the inventory check in a professional manner, and made notes of anything we pointed out. The visit was completed in good time, and she was friendly, and as this was our first such check, put us at ease as to what to expect. All on all, a credit to Beresfords.

Chunkyslk · 11 March 2026

★★★★★ 5/5

Trustpilot

I want to say a big thank you to Kate…

I want to say a big thank you to Kate Butler, Senior Inventory Clerk at Brentwood Beresfords. Having to sadly go through an eviction with our tenants, Kate made the process go as smoothly and calmly as possible on the day. She took the time out to answer all my questions and was massively helpful. I would also add that people often wonder why bother having managing agents for a tenancy - I would highly recommend as when things go wrong, that's when you're really grateful for their knowledge and expertise to help through the trickier situations.

David · 2 December 2023

★★★★★ 5/5

Trustpilot

Geraldine was fantastic

Geraldine was fantastic. Great attitude and very professional

Bujar · 15 May 2026

★★★★★ 5/5

Google

I have used the services of many Estate Agents over the years. Rob, Carly and the team at Beresfords Gidea Park are the best in my opinion, and the Agent I can rely on. Why would i go anywhere else. Thanks again to them for their recent help in my sale.

Ann · 26 March 2025

★★★★★ 5/5

Trustpilot

Difficult tenant sorted

I had an issue with a difficult tenant and the help I received from Kate and Hannah at Beresford, Brentwood was outstanding. Hannah was responsible for maintaining contact with the tenant following the issue of a section 21 notice. She showed real professionalism despite dealing with an extremely obdurate individual. Once I had possession of the property Kate was my go to person to get trades in to repair and clean it. She organised everything which took all the stress away and the property was handed over in excellent condition and re-rented within two days of marketing

AJS · 19 November 2023

★★★★★ 5/5

Trustpilot

I recently used Beresford Letting…

I recently used Beresford Letting Agency and couldn't be happier. Their team was professional, efficient, and truly dedicated to meeting my needs. Their exceptional customer service, transparency, and attention to detail made the entire process stress-free. Everything was clearly explained from the start of my journey. Beresford Letting Agency exceeded my expectations and made putting my property on rental a seamless experience. Highly recommended!Kris Murrells ⭐️⭐️⭐️⭐️⭐️James Annetts ⭐️⭐️⭐️⭐️⭐️Abby Johnson ⭐️⭐️⭐️⭐️⭐️

Sunil · 12 June 2024

★★★★★ 5/5

Trustpilot

Exceptional Experience with James Annetts of Beresfords Group

My recent interaction with James Annetts, Letting Consultant of Beresfords Group during my property application process in Chelsford was nothing short of exceptional. James exhibited a remarkable level of professionalism, expertise and dedication to ensuring a seamless and stress-free application. His clear and transperant communication, prompt responses to inquiries, and expert guidance has been invaluable during the process so far. In summary, James Annetts has exemplified the highest standard of service at Beresfords group, making the entire rental experience not only efficient but also enjoyable. I wholeheartedly recommend their services, especially those provided by James, to anyone seeking a top-tier letting agency experience.

Ikenna · 3 November 2023

★★★★★ 5/5

Trustpilot

Brilliant team at Billericay

My partner and I felt well supported by the team at Beresfords Billericay. Always quick to respond or call back, they made us feel welcome and helped us to overcome obstacles. The team were always patient and polite. We mostly dealt with Alice, which was a genuine pleasure as she radiates warmth and kindness A big thank you to you all.

Bethany · 23 October 2024

★★★★★ 5/5

Trustpilot

Excellent experiance

We recently moved to our new rented house. Beresford Braintree team (especially Debby Barnes) helped us in finding the home which best fits our requirements. I liked the level of speed, care and formal approach that was followed by the Beresford Braintree team. They know how to treat customers well and more importantly, make all their best to make sure that transactions get close as soon as possible with accuracy. Thanks, Debby and Beresford Braintree team - Reg Ravi

Ravi · 13 November 2023

★★★★★ 5/5

Google

Thanks to Rylie and Christine, this process was pretty easy and headache-free!

Callum · 1 April 2026

★★★★★ 5/5

Trustpilot

Excellent property management team and personal experience with Kate Haywood

Was a tenant in a property managed by Beresfords for the last 4 years plus. Property management team always excellent and sorted out any maintenance issues promptly. However have to give special kudos to Kate Haywood, the ever patient inventory clerk who performed our regular inspections and also our checkout admirably. I think it's easy to discount their role especially since they tend to be bearers of bad news but Kate was always helpful and gave us constructive advice whenever she could. Definitely made the moving out process less stressful!

Boon · 11 October 2023

★★★★★ 5/5

Trustpilot

Letting's Support

The Beresford Braintree team have been a pleasure to work with when letting out my property, Debbie and the team have been a huge support going above and beyond! The advice given and care provided by the team shows their professional experience. It was a pleasure to go through such a smooth process for a first timer letting out their property!

Hannah · 10 October 2024

★★★★★ 4/5

Trustpilot

Smooth and pleasant move

I had the pleasure of experiencing a truly smooth and pleasant transition during my recent property move. From the very beginning, James went above and beyond, taking the time to show us the property and ensuring we were well-informed at every stage of the process initially. His assistance was invaluable, and his efficiency was commendable.Furthermore, the support provided by Christine and Gabby was nothing short of outstanding. They exhibited remarkable efficiency in handling all the necessary documentation and checks and making sure every detail in regard to the move was communicated to us on time.I really appreciate the team for their assistance throughout this phase. Their commitment to making this process seamless and stress-free is truly commendable.Thank you for making this transition a memorable and enjoyable experience for us. Nikhil and Darshana

Nikhil · 28 September 2023

★★★★★ 5/5

Trustpilot

Thank you to all staff.

Amy was an absolute star, from beginning of our journey. Not only did Amy settle any queries, we had regarding our first move, she made sure everything was clear and understood. She is always happy and smiling, and nothing is every too much of a bother. Amy, has made our first move, a stress free, exciting experience. The beresford staff, have been incredibly helpful, with every single aspect. I can't express how grateful I am, and I would recommend anyone who is starting their journey of a new home, to 100% choose beresford.

NICOLA · 22 September 2023

★★★★★ 5/5

Trustpilot

Fantastic Service From Start To Finish

Amy was very helpful, I mustve called 1000 times in a short period of time with questions. Nothing was too much of a stretch for Amy, she is very knowledgeable and very efficient in her job. She keeps you in the loop every step of the way!Holly in the finance team was very helpful and very efficient with her job, she chased everyone at Paragon up very quickly for us and made sure everything was dealt with the same day!Charlie was very polite and helped us get the little bits of information we needed to finalise!As a whole the whole team will fill you with confidence and help from start to finish with the whole process taking some of the stress of moving! The only stress now would be yourself!

Ben · 22 September 2023

★★★★★ 5/5

Trustpilot

Hannah Grant - exceptional

I am having issues with a tenant who asked for a section 21 notice (29 Radcliffe House) and then stopped paying her rent. Hannah Grant has been superb in liaising with me, Paragon and the tenant. She is dealing with a very difficult tenant in terms of communication but has stuck at the task until she gets an answer. She has advised the tenant of the risk she is taking in not paying her rent, so is not only looking after my interests but also the tenants. She has also dealt with the claims process with Paragon, saving me time and effort.In all my dealings with Hannah I have found her to be totally professional, trustworthy and extremely personable. She is someone who seems to go above and beyond my expectations. In my view, she is a real asset to Beresfords.

Andrew · 20 September 2023

★★★★★ 5/5

Trustpilot

Hannah Grant - exceptional

I am having issues with a tenant who asked for a section 21 notice (29 Radcliffe House) and then stopped paying her rent. Hannah Grant has been superb in liaising with me, Paragon and the tenant. She is dealing with a very difficult tenant in terms of communication but has stuck at the task until she gets an answer. She has advised the tenant of the risk she is taking in not paying her rent, so is not only looking after my interests but also the tenants. She has also dealt with the claims process with Paragon, saving me time and effort.In all my dealings with Hannah I have found her to be totally professional, trustworthy and extremely personable. She is someone who seems to go above and beyond my expectations. In my view, she is a real asset to Beresfords.

AJS · 20 September 2023

★★★★★ 5/5

Google

Rylie was very professional, Good knowledgeable about the local market, with strong communication skills. She was efficient and honest, consistently delivering on her promises and making the process stress-free

Werner · 26 October 2025

★★★★★ 4/5

Trustpilot

While I did not speak to every single…

While I did not speak to every single agent in Witham, Danny and his Team at Beresfords Witham were, alongside Witlet&Witsell and CM Rent&Sales, the only estate agents in this area that I spoke to that dealt with my property search in a professional, courteous and understanding manner - who treated me as a person rather than just a number. They not only got back to me after saying they would (something which sadly could not be said for 80% of agents) but Danny personally kept me updated with new properties that might be suitable.I ended up not renting in Witham, but am sure the process that would have followed with Beresfords would have been smooth as well.

Anomynous · 19 September 2023

★★★★★ 5/5

Trustpilot

Excellent Service Rendered by Beresfords Team

I am delighted for the opportunity to write a review about the priceless contributions of the Beresford Team in our journey to becoming a buy to let landlord. It’s being quite a roller coaster ride!The proactiveness of the Mortgage Adviser, Pindar, enabled us to beat the deadline of a good mortgage rate offer with few hours left. Finding a suitable property in the right location was an uphill task. After several weeks of scouring the market, endless property viewings and disappointments, we were signposted to 10 Wren Road. To be honest I was sceptical about getting the property. The openness and Professionalism of the Rob who conducted me around during the viewing, encouraged us to put in an offer and pray to get it accepted by the seller.The offer acceptance was followed by several months of waiting for the necessary probate paperwork to come through. It was like waiting forever! Throughout the long wait, the Beresford Team kept us posted all the way. Holly Hall and other members of the Team were exceptional in giving regular updates. Without their constant communication and reassurance, we would have walked away. It was a nail-biting wait; we were able to exchange contract within the 2 weeks of grace after expiration of the mortgage offer. Thank you Guys, we are forever grateful to you and to God.We are personally thankful to Karen for her guidance on the refurbishment and decoration works required to get the property to a good shape suitable for tenancy. Her first visit to the property was thorough, nothing missed her attention to details. She went through long list of improvements required. From jet-washing the walkway to make it more presentable, to removal of existing polystyrene ceiling tiles for statutory reasons, removal of bathroom barrel locks for health and safety reasons, changing old electrical switches etc and the urgent need to obtain building Landlord insurance ASAP before start of the renovation / redecoration works. It was a long list and every item on it was necessary. Furthermore, she explained with clarity, details of the professional fees that will be charged for Beresfords services and offered some generous discount as an encouragement. We are so grateful for her wisdom and guidance. Next was the uphill task of getting suitable Tenant. With many interests from prospective Occupants, the meticulous efforts of Karen’s Letting Team made it far easier to identify the right Tenants with good credit rating for the property. Without the five-star performance / professionalism of the Beresford Team and God’s help, we will not have been able to record success this far. I highly recommend their Team to anyone considering embarking on buy to let property rental journey. It is always good to be guided by those who know and have proofs to show for it. Thank you.

Temitope · 11 September 2023

★★★★★ 5/5

Trustpilot

Joe was extremely helpful helping us…

Joe was extremely helpful helping us with our move, he was responsive, knowledgeable and was able to assist with everything we needed to know throughout the process. Thanks for all your help!

Nathan · 23 September 2025

★★★★★ 5/5

Trustpilot

I recently purchased through Beresfords…

I recently purchased through Beresfords and had the pleasure of mainly dealing with Eleanor and Nick. The sale process took a lot longer than anticipated due to the complexity of it being Leasehold but it was made bearable by the hard work and dedication of the team, especially Eleanor who was ultra professional, worked tirelessly to ensure I was always kept informed and helped steer the sale in the right direction and through to exchange! Thanks again for all your hard work and assistance!

Martyn · 26 March 2025

★★★★★ 4/5

Trustpilot

Title: Exceptional Professionalism and Outstanding Customer Service at Beresfords Estate Agents Me and my mother rented 5 Thought lodge London RM11 2BE on the 31 /08/2023 Rating: ★★★★★ I recent

Title: Exceptional Professionalism and Outstanding Customer Service at Beresfords Estate AgentsMe and my mother rented5 Thought lodgeLondon RM11 2BEon the 31 /08/2023Rating: ★★★★★I recently had the pleasure of working with Beresfords Estate Agents during my property search journey, and I must say that their level of professionalism and customer service was truly outstanding. From the moment I walked through their doors, I felt at ease and confident that I was in capable hands.The first thing that struck me was the warm and welcoming atmosphere in their office. The staff greeted me with genuine smiles and were ready to assist me with my queries.Here is a list of the staff members that helped meKarenDavidLauren JMelissaAmyCharlie Their knowledgeable team seemed to have an excellent understanding of the local property market, and their expertise was evident throughout our interactions.One aspect that particularly impressed me was their attention to detail. They took the time to thoroughly understand my requirements, preferences, and budget, which ultimately saved me from wasting time on unsuitable properties. Their dedication to matching clients with the right properties is impeccable.Beresfords Estate Agents' customer service was exceptional throughout the entire process. They promptly responded to my calls and emails, ensuring that I was well-informed at every step. They arranged property viewings at my convenience and were very accommodating when I requested additional visits or had specific concerns.During property viewings, their agents were friendly, professional, and highly knowledgeable about each property's features and surrounding areas. They went above and beyond to provide me with all the necessary information to make an informed decision, and I never felt rushed or pressured into making a purchase.Once I found my dream home, Beresfords Estate Agents guided me through the offer process, negotiating on my behalf with professionalism and expertise. They were transparent, ensuring all details and terms were clear and understood.After my offer was accepted, Beresfords continued to offer support and assistance, liaising with solicitors and other parties involved. This streamlined communication ensured a smooth and stress-free process until the final completion of the for lettingsOverall, I cannot recommend Beresfords Estate Agents highly enough. Their professionalism, attention to detail, and dedication to customer satisfaction set them apart from other estate agents. If you are looking for a reliable and efficient team to assist you in your property search, I strongly encourage you to choose Beresfords Estate Agents.

Robert · 8 September 2023