Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was very happy with service provided…
I was very happy with service provided by Beresford's from Daniel coming around for market valuation, my property being put up for sale and my house selling within 2 week's. I was given weekly updates of sale from Saffron who was very helpful.I would not hesitate to use Beresford's Estate Agents again .Nicola Pain
Nicola · 1 March 2022
Agent replied · 30 September 2023
Hi Nicola,Many thanks for the 5 star award for Daniel and Saffron, who are based at our office in Brentwood. Both are focused on providing the best possible customer service, from the first point of contact through to exchange and completion. They will guide and support throughout the transaction, ensuring all parties are regularly updated. They will appreciate your kind comments and look forward to assisting you again in the future.Alison Horsley, Customer Services Manager
★★★★★ 5/5
TrustpilotGreat team
Great team, very professional and quick to find a tenant. Would recommend to anyone looking to rent a property.
Albert · 29 September 2024
Agent replied · 29 October 2024
Hi AlbertThanks so much for your positive review. I am pleased you found our local lettings team professional in their approach and that they managed to find you a suitable tenant very quickly. It's great that you would recommend us to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotA fully professional team .
A fully professional team and it is a pleasure to deal with all the members who were dealing in respect of our property
Mr · 23 July 2024
Agent replied · 24 August 2024
Hi KalyanaramanMany thanks for providing us with your positive feedback following your recent dealings with our local lettings team. Its great that you found them professional throughout the process. As a business we invest heavily in ongoing staff training and development, so it is nice to read such comments.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotAmazing customer service!
We have recently rented a property through Beresfords and have mainly been dealing with Abby. She has been a delight to deal with, always pleasant and promptly answering any questions we have. She has made the process simple and enjoyable for us. I would recommend Beresfords for anyone looking to rent a property.
Molly · 1 April 2022
Agent replied · 6 July 2023
Hi MollyI really appreciate you posting your recent review and I am pleased that you have been impressed with Abby Johnson. It is great that you would recommend us to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotJust renewed a third year renting my…
Just renewed a third year renting my property with Beresfords, very happy with their service.
Alex · 19 November 2024
Agent replied · 6 July 2023
Hi AlexWe very much appreciate your positive feedback and I was pleased to read that you found the approach of our staff professional from start to finish.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat service
I think they knew how much we wanted the home, and continued to keep us updated and supported throughout the process. Helped give us time to get our ducks in a row and we’re in year two of our happy home
Troy · 8 June 2023
Agent replied · 6 July 2023
Hi Troy,Many thanks for the 5 star review and positive comments for our team. I am pleased to hear you secured your dream home and have no doubt the team would have done all possible to achieve this. We wish you many more happy years there and look forward to assisting you again in the future.Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleVery prompt and professional service.
Pravin · 26 March 2025
Agent replied · 28 May 2023
Hi Pravin,
Thanks for taking the time to post your review. I was pleased to read that you found the approach of our staff both prompt and professional throughout the process. I acknowledge your comments about FCC Paragon, a third party referencing specialist that we use. They are very thorough which from a landlord's perspective is not a bad thing, but rest assured I will be sharing your feedback with them in due course.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotI'm really pleased with the help given by Joe
Joe has made my experience as a tenant really pleasant, he has been so helpful whenever I need something and always happy to help!Real friendly member of the team, thank you!
Bell · 25 January 2024
Agent replied · 24 August 2024
Hi Bell,I appreciate you providing your feedback following your recent dealings with Joe. I am pleased that he has been friendly, helpful and approachable. We want all of our customers to have a positive experience when dealing with us and it sounds like, on this occasion Joe has delivered at the level required. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThis is my first time renting and they…
This is my first time renting and they have help with every tlstep o the way and made sure we are completely up to date with every process ⁸
Bobby · 7 March 2024
Agent replied · 24 August 2024
Hi BobbyThanks so much for taking time out to post your recent review. I am pleased that our local lettings team assisted you effectively during your first experience of renting a property. We all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleCouldn’t be more impressed with Donna Pearce and Beresfords house went live on the market on a Monday house viewed by 4 people and sold on the Saturday great service
Dean Brentwood
Dean · 25 December 2023
Agent replied · 27 August 2024
Hi Dean,
Many thanks for the 5 star award and positive comments for Donna and the team who are based at our Brentwood office. I am pleased to hear we introduced suitable buyers to you promptly and as a result, agreed a sale. We appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotThe team at the Upminster office were…
The team at the Upminster office were great sorting my new tenants. Lizzie, Cameron and the rest of the guys made the transition smooth and painless. I have used Beresfords for a long time now and I would recommend them if you are letting a property. Thanks team!
Wayne · 21 August 2022
Agent replied · 6 July 2023
Hi WayneMany thanks for providing your feedback, having dealt with us recently. I was pleased to read that you are a long-standing client of ours and it is great that you would not hesitate in recommending our local lettings team in Upminster to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGood communication/ responsive / clear responses to questions . Felt kaurennactjng in our best interest
V good communicationPrompt response . Just gave me confidence acting in our best interest
Malcolm · 12 November 2024
Agent replied · 26 December 2024
Hi MalcolmI just wanted to reach out and thank you for providing us with your feedback following your recent dealings with us. I am pleased that you were impressed with the general levels of communication and that any responses provided back to you were initiated promptly.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleRecently signed our contracts with Ryan in the Brentwood branch in the letting team and he was so helpful and everything was dealt with so quickly. Would really recommend Beresfords as a letting agent. Glad it’s them we will be dealing with going forward. We were always kept updated and in the loop which was very helpful. Thanks again Ryan
Roisin · 28 May 2020
Agent replied · 28 May 2023
Roisin
Having just read your comments, I wanted to thank you for taking time out to leave a review. I'm pleased that you were satisfied with the service provided and I know that Ryan will be very grateful for your kind words.
Steven Bond Managing Director
Residential Lettings
★★★★★ 5/5
GoogleBrilliant service and professionalism!
Sean · 26 March 2025
Agent replied · 10 January 2025
Many thanks Sean for the 5 star award and kind comments for the team at our Brentwood office. The team all work hard to provide the best possible customer care and will appreciate you sharing your experience.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotThe team have been very professional to…
The team have been very professional to deal with and have shared their knowledge throughout the process
Stevepradyhotmail.com · 20 September 2024
Agent replied · 29 October 2024
Hi SteveThanks for the positive feedback following your recent dealings with our local lettings department. I am pleased that you found them both professional and knowledgeable.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThomas Enderby Has been incredibly …
Thomas Enderby Has been incredibly kind and helpful through out the entire process and always so quick at replying. I had very good experience.
Dhanya · 22 May 2024
Agent replied · 24 August 2024
Hi DhanyaThank you for your positive feedback following your recent dealings with our lettings department in Chelmsford. I am pleased that Thomas in particular was very helpful throughout the entire process.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThey showed they care
They showed they care about you and your renting journey. Little details that matters alot during a house search when you're looking to find your next property.
Mak · 25 March 2024
Agent replied · 24 August 2024
Hi MakThanks for taking the time to upload your feedback. I am pleased that you found the approach of our staff caring and I hope we can assist you further on your rental journey.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotExcellent experience with Lauren!
Lauren Taylor from Beresfords is very friendly, responsive, and helpful. It’s been a pleasure dealing with her in my search for a property!
Brooke · 8 June 2024
Agent replied · 24 August 2024
Hi BrookeI am so pleased Lauren was friendly, responsive and helpful during your recent dealings with her. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotValuable advice from both sales and…
Valuable advice from both sales and rentals throughout the process. Brentwood seems to have a good, experienced and stable team.
J · 26 July 2024
Agent replied · 24 August 2024
Thank you for the 5 star award for both our sales and lettings teams at our Brentwood office. With many years in the industry, both are best placed to guide and support throughout the home move process. We appreciate you sharing your experience and look forward to assisting you again in the future.Alison Horsley, Customer Services Manager
★★★★★ 5/5
TrustpilotMy partner and I have just rented a…
My partner and I have just rented a property with beresfords and couldn’t of asked for a better service. We was dealing with Eleanor and she has been amazing! We just want to say thank you for much to Eleanor and the Beresfords Brentwood team for making this possible!
Taylor · 27 May 2022
Agent replied · 6 July 2023
Hi TaylorThanks so much for your positive feedback. I am pleased that Eleanor and the rest of our lettings team in Brentwood assisted you in your search for a suitable rental property. I hope yourself and your partner have settled in well.Many thanks for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery professional and customer oriented…
Very professional and customer oriented service. The discussions are reassuring and I felt satisfied.
Trident · 28 October 2024
Agent replied · 26 December 2024
Thank you for taking the time to provide us with your feedback. I am pleased that you found the approach of our staff both professional and customer focused.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleBeresfords Lettings in Brentwood, have been incredible! Such an efficient, quick process, helpful throughout giving all the details needed. The team were proactive and collaborated together making each call into branch seamless.
Couldn’t recommend more!
Azriel · 10 September 2023
Agent replied · 1 October 2023
Hi Azriel,
I was pleased to read your positive feedback following your recent dealing with our lettings department at Brentwood. It's great they were pro-active throughout, providing you with all the information required. So pleased that everything proceeded for you without issue. Many thanks for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleBeresford Estate Agents will definitely be referred by me to family and friends as the services and representatives were professional and helpful during the course of my house search till the very end. Thank you. Hagan.
Ikechukwu · 15 August 2023
Agent replied · 29 August 2023
Many thanks for taking the time to post your 5 star review for the team at our Brentwood office. I am pleased to hear you were impressed with the level of service extended to you and am glad we were able to find you a suitable property. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotAn excellent customer service experience
I have had a few contacts with different letting agents in the last few weeks. I must say that Lizzi's customer relations skills was outstanding. The ability to effectively utilise her communication skills with good sense of houmous made the difference. She was really happy to help.
Yk · 6 August 2022
Agent replied · 6 July 2023
Hi Yk AwoI really appreciate you taking the time to provide your feedback following your dealings with Lizzie, one of our Lettings Consultants in Upminster. It's great that you had a positive experience and I know that Lizzie will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
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