Bairstow Eves Brentwood Sales reviews

★★★★★ 5/5

Trustpilot

The customer service base on day to

The customer service base on day to when I received the house. It was the fastest letting so far and all thanks to Grace with her excellent communication and guidance during the whole process

Arreyngang · 2 February 2024

★★★★★ 1/5

Trustpilot

Total failure in Hucknall

Total failure. Rude and unprofessional staff. Very few viewing of the house. Promised communication failed to happen as the norm. Poor quality photographs of house and near illiterate description of house and garden. Agents appear to be in league with the one buyer to get a cut down price so the house could be rented out by them. If you want to sell a home in Hucknall try another agent.

Tony · 29 August 2024

★★★★★ 1/5

Trustpilot

This is the worst Estate agent

This is the worst agent, avoid them at all costs. They are a complete shambles, they charge through the nose, and really haven't got a clue.

Prof · 22 January 2026

★★★★★ 1/5

Trustpilot

VERY poor service

I have a buy to let property in Barking bought from and managed by the local Bairstow Eves office. I'm VERY unhappy with the service I receive from them. I pay a monthly service charge and yet get no service.Every month, the rent paid to Countrywide by Housing Benefit on my tenant's behalf goes astray. Every month it takes weeks of emails to trace the money despite my tenant sending a reference number. Housing Benefit have invited Countrwide to sign up to the landlord's portal so they know exactly when the rent is being paid. I have no idea whether Countrywide have signed up because neither they nor the Barking office respond to my emails. The January rent has not yet been paid to me. This is causing problems with mortgage payments, service charges etc. I'm certain my tenant is not the only person in receipt of Housing Benefit that Countrywide deal with and yet they seem to have no system for dealing with what is after all public money.When I tried to submit this on your feedback form, this is what I gotWe're sorry, but something went wrong.If you are the application owner check the logs for more information.

Yvonne · 19 February 2024

★★★★★ 5/5

Google

Juliet was fantastic the entire time we rented via BE. Suggest you request her as your agent!

Simon · 25 October 2022

★★★★★ 5/5

Trustpilot

Leigh- great representative for Bairstoweves !

We went to look at two houses but ended up looking at four due to Leigh suggesting the other houses. He listened to our requirements and was so polite,knowledgeable and attentive- a credit to your sales team!

Scott · 7 October 2025

★★★★★ 1/5

Trustpilot

Absolute worst estate agents

Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!

Alice · 18 May 2024

★★★★★ 5/5

Google

I can’t recommend this agency enough, what a fantastic service they provide. Me, my wife and 18 month old have been viewing rental properties in brentwood for 3weeks through different agencies, all we have been met by is lies and time wasters and pushy agents who do not care about us and only care about getting a sale. Finally we came across a property with Bairstow eves, spoke to STEVEN WARNER on friday and made a booking for monday, and even though we didnt go with with the property we initially viewed on monday morning, STEVEN showed us a different property within 15 minutes at brunel house as he listened to our needs and now we have agreed and have a moving date. STEVEN is the most honest, patient and proffesional agent we have ever dealt with. We cannot thank you enough. We will definitely use STEVEN and the Bairstow eves team as our one stop agent for our future needs. THANK YOU ALL.

Erol · 26 October 2019

★★★★★ 4/5

Google

Absolutely brilliant lettings team! Sally was wonderful and really helpful and Juliet worked like a Trojan to get everything arranged for us. I'm so glad we went through Bairstow Eves in Brentwood.

Kerry · 26 October 2019

★★★★★ 5/5

Trustpilot

Incredible estate agents

Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow

Emma · 2 June 2022

★★★★★ 5/5

Google

Dear Juliet, Thank you so much for helping us find our new rental home. We were blown away by your knowledge, talent and assistance for immigrants! and we couldn't be more pleased with how things turned out. We are incredibly grateful that we chose you. Best Regards, Werner Mynhardt Brentwood---

Werner · 29 November 2023

★★★★★ 1/5

Trustpilot

Wasted my time

Had an appointment booked for today 27th October at 12pm, even sent me a reminder at 10am. Didn't turn up or message to say their not coming. Missed their opportunity, won't be asked back.

Steve · 27 October 2025

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

We had a good experience with the purchase of our new home with the Brentwood branch of Bairstow Eves . We always had a prompt response with any enquiries we had , as well as support dealing with solicitors and other individuals involved in our purchase . The purchase of a new property can often be stressful , we felt that Bairstow Eves Brentwood , was very understanding to our needs and was always professional. We would recommend them . Mr & Mrs Butler

Gemina · 26 October 2018

★★★★★ 5/5

Google

I couldn't be happier. The whole renting proccess was really smooth and Juliet was really helpful and answered alll my questions. I would definitely use them again in the future.

Ferenc · 26 October 2019

★★★★★ 5/5

Google

Juliet and Steve were really helpful during the whole renting process, from viewings to handling paper work. Great professionals to work with and highly recommended.PositiveResponsiveness, Professionalism

Ebad · 25 October 2020

★★★★★ 5/5

Google

Wonderful, friendly service from the lettings team at the brentwood branch. Would absolutely recommend- special thanks to Steve, Juliet and Sally for going above and beyond during the process!

Holly · 26 October 2019

★★★★★ 3/5

Google

We didn’t particularly enjoy our buying experience with Bairstow Eves. Of the mortgage brokers, solicitors, surveyors and the estate agents involved, they (Bairstow Eves) were definitely the weakest link. The estate agent we dealt with in particular quite often waffled, loudly, a lot and rarely paused to listen; needing sharp interjections from our side to keep discussions on track. She didn’t at one point ask our buying situation and in doing so missed the opportunity to let the property we were moving from. On our first viewing with said agent, we were restricted from viewing the garden which would have shown one of the key issues with the rear of the property. Intentional? We'll never know. The sale went through eventually, so we can be grateful for that.

Luke · 26 October 2017

★★★★★ 5/5

Google

I cannot thank the team at Brentwood Bairstows enough for helping me through the sale of my property. The sale became quite complicated and difficult at the home stretch (excuse the punn) and without them I doubt the sale and our consequential purchase would have happened before Xmas, which was imperitive. I would highly recommend these Estate Agents and without a second thought. Nikki, Pilgrims Hatch, BrentwoodPositiveResponsiveness, Professionalism, Value

FindIt · 25 October 2021

★★★★★ 5/5

Google

I worked very closely with Steven and Juliet in the Lettings department who were impeccably diligent, conscientious and caring. They advised me as to the best options to take for my property as a landlord and they did this purely out of wanting to get the best result for me as a customer. I would recommend anyone to use Bairstow Eves, Brentwood for any of your property arrangements.PositiveResponsiveness, Professionalism

Matthew · 25 October 2021

★★★★★ 5/5

Google

Our property was listed with another agent for around three months with no concrete interest so we signed up with Bairstow Eves. Within a month there was a firm offer on the table and we are hoping to complete soon. Paul, Donna and the rest of the team at the Brentwood branch have been really helpful throughout the process; from the initial listing through to the conveyancing stage, keeping us informed of progress every step of the way.

Shyam · 26 October 2018

★★★★★ 1/5

Trustpilot

Complete incompetence across the board

Complete incompetence across the board. Takes 10 days to get a response to an email and even then you have to call to get them to read it.

Angela · 21 November 2025

★★★★★ 5/5

Google

I have used Bairstow Eves services for 10 years. They managed the letting and then the sale of my property. Juliet, Paul and Ellisha have been professional, pro-active and supportive throughout. Nothing was ever too much trouble. Their service has been excellent and I couldn’t ask for more.

Mandy · 25 October 2023