Bairstow Eves Brentwood reviews

★★★★★ 5/5

Google

Eden was super helpful from beginning to end and extremely knowledgeable. Also liaised with Beth who was super helpful and friendly. Highly recommend the Brentwood branch and professional and friendly team.

Michelle · 9 September 2025

★★★★★ 1/5

Trustpilot

Very poor communication &…

Very poor communication & unprofessional experience. I would not recommend using the Cannock branch. Lack of dedicated service to sell a property when we are the paying customers, no faith in them doing anything they say, if you can get in touch with them the right person will never be there and they will be blame it on someone else. A very frustrating experience go elsewhere!!!!

Customer · 4 September 2026

★★★★★ 5/5

Google

I was purchasing only, but found the branch to be helpful, and easy to get hold of/get passed to the right person or called back quickly. Ellisha was the agent overseeing the sale/purchase. She was very promt at replying to emails or calling with information. She was particularly helpful toward the end of the process and liaising with both sets of solicitors with a lot of time pressure at the end. I also used the mortgage broker service run from the same office with Countrywide Mortgages. Sherrel was incredibly helpful, as I was a first time buyer, so didn't understand the process much. She was friendly, and answered questions quickly and clearly. Again the end of the process was much smoother due to Sherrel liasing with the Lender.

Nathan · 16 June 2023

★★★★★ 5/5

Google

I can’t thank the lettings team of Brentwood enough for their quick and prompt service. After instructing another estate agent for my rental property, I was let down with no feedback, no photos and an overall lack of interest in letting my house. I spoke to Steve the lettings agent who went round that very day to take photos, and the property was listed on Rightmove the very same day. I must also thank Juliette and Katie for their constant feedback and updates with the moving process and helping with any queries I had. I couldn’t be more grateful and will be using them for my other properties in the future.

Orange · 16 June 2023

★★★★★ 1/5

Trustpilot

I have been looking for house on zoopla…

I have been looking for house on zoopla and came accross few properties which belongs to bairstoweves,intially they were saying viewing are unavailable then later on they don’t even answer phone and when they answered they were showing properties only which they want to show and not one we want or shown available.One of the most vulnerable experience staff don’t care they don’t come back to you i would never want property from them

Afrin · 1 July 2026

★★★★★ 5/5

Trustpilot

Exceptional service

Italia is an exceptionally knowledgeable and diligent estate agent. She presents properties with remarkable insight, encouraging thorough inspections. Her handling of customer queries is both comprehensive and reassuring. Combined with her inherently engaging and pleasant personality, she makes the entire process both enlightening and pleasant. She is, without doubt, a standout professional.

Custos · 27 November 2025

★★★★★ 5/5

Google

I’ve now used Bairstowe Eves for two years running and would highly recommend them. I’ve been dealing with James (Lettings manager) and can’t thank him enough for helping us let our property. He goes over and beyond and genuinely has your best interests. He also has been a pleasure to work with!

Radhika · 26 March 2026

★★★★★ 5/5

Google

I had the best experience working with Katie, Beth and James. Such a hands-on and proactive team, very transparent and accommodating throughout the property journey. Thanks to you all for being so wonderful!

Amna · 11 August 2026

★★★★★ 5/5

Trustpilot

great service

Nicola was exceptionally reliable and attentive. Despite receiving several setbacks, our sale eventually went through very smoothly. i would be very happy to use their office again. very happy with the service! thanks!

Michael · 12 April 2026

★★★★★ 1/5

Trustpilot

Definitely find a better estate agent

A few weeks ago I received a telephone call from a young member of staff at Bairstow Eves. He asked me if I was interested in selling my property. I told him no. I had bought it through them funnily enough and had just spent four months renovating it. He suggested I have a valuation despite my saying I didn’t want to sell. Eventually I agreed because I thought it would be good to see what it was worth now it had been renovated. Two text messages and a long and detailed email confirming that the manager was looking forward to meeting me at my property later that week at 12:30. She didn’t turn up and when I telephoned, I was informed that it was a desktop valuation, despite the fact that I had a an email telling me the valuation would be at my property. Having dealt with them when I bought the property and having them not bothering to respond to my email to express my dissatisfaction that they hadn’t bothered to come and do the valuation, I would never ever deal with them again. I think they are a shabby organisation and there are much better estate agents to deal with.

Elaine · 20 March 2026

★★★★★ 5/5

Google

Myself and my boyfriend were looking to rent in Brentwood and came across a lovely property being let by Bairstow Eves. Every encounter we had with the team was amazing and the process of applying and moving in has been exceptional and stress free. Special shout out to Juliet who has been amazing with our many questions and queries and has been an incredible point of contact!!

Esme · 19 September 2023

★★★★★ 5/5

Google

Had a wonderful experience with Katie. Katie has been professional throughout and very helpful, making sure we are happy. Thank you Katie!

Sophie · 24 August 2025

★★★★★ 5/5

Google

As a landlord, I've worked with Steve Warner and the lettings team at Bairstow Eves, Brentwood for many years. They are professional, reliable and always go the extra mile to make the transition between old and new tenants as smooth as possible. Highly recommended.

Ian · 5 November 2024

★★★★★ 5/5

Google

I could not recommend them enough. As a branch in whole, excellent communication and action fast as a team which is rare! Beth who as been so amazing and helpful from the very start and thanks to her, taking all the stress of moving,really appreciated it thank you ❤️

Chloe · 16 February 2026

★★★★★ 5/5

Google

I couldn’t recommend Katie enough, she made our experience so easy and straightforward always on the end of the phone to answer our questions! Brilliant service

Charley · 4 June 2025

★★★★★ 1/5

Trustpilot

Bairstow Eaves Southend. DO NOT USE!

DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!

Stacey · 27 August 2026

★★★★★ 5/5

Google

The sales team were fantastic from start to finish. Ellisha, Abbey and Paul provided great communication throughout the process and would highly recommend

Charlie · 11 August 2026

★★★★★ 5/5

Trustpilot

Bairstoweves recently acted on my…

Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)

Nicky · 17 March 2025

★★★★★ 5/5

Google

I had a great service from them. Bethany did a great job, was friendly and very helpful

Alexander · 11 September 2026

★★★★★ 5/5

Google

I have recently become a renter of a property in the area and I have been so impressed with the way that they have treated me. Thank you to Katie in particular for helping me source a property and I am really enjoying living here.

Tim · 29 July 2024

★★★★★ 5/5

Google

Eden’s been on the journey with us since we viewed the property beginning of September and now in November we have moved in. She’s been amazing the whole time , so friendly , informative and always so helpful with any questions we’ve had. So glad we had her as part of the process.

Holly · 27 November 2025

★★★★★ 5/5

Google

I wanted to say Thank you to all branch for their time and guidance, help and support. A huge THANK YOU to Sherrel Meeajane, for your hard work, patience, and diligence along the way, and most of all, thank you for helping me find my DREAM HOME. Your input was invaluable and I can't thank you enough! Many thanks, Aliona.

Ali · 21 July 2023

★★★★★ 5/5

Google

Beth helped me throughout the whole process of finding a property to rent and looked after me until the moment I moved in.

Dominic · 11 July 2026

★★★★★ 5/5

Google

Beth was very thorough and amazing explaining everything and was very helpful

Zaid · 24 August 2025