JOHNSCO Brentford reviews

★★★★★ 4/5

Trustpilot

Great experience from renting to…

Great experience from renting to move-in. Michael and his team are helpful and responsible! Generally good experience but hoping for more prompt response and more comprehensive move-in guidance.

Ccc · 30 September 2024

★★★★★ 5/5

Google

We had a great experience with our letting agent during the process of securing our new flat. They were professional, responsive, and very helpful at every stage, making the whole process smooth and straightforward. Communication was clear and timely, and they were always happy to answer our questions. Overall, we really appreciated their support and would happily recommend their services.

Kerry · 16 March 2026

★★★★★ 5/5

Trustpilot

Victoria and Sam were very helpful and…

Victoria and Sam were very helpful and efficient as always! We’re very happy to have worked with them to renew our tenancy. Thank you very much, Victoria and Sam!

Mimi · 10 September 2024

★★★★★ 4/5

Trustpilot

Daniela able to provide solid support…

Daniela able to provide solid support and leadership when we face difficult issues relating to our property management. She is able to response effectively and identify right resources to resolve our issues.

Henry · 29 September 2026

★★★★★ 5/5

Trustpilot

Absolute pleasure working with Daniela…

Absolute pleasure working with Daniela Nakraj and Nicolas Randal from johns and co. Both super professional, personable and go above and beyond. Thanks so much! Thanks for me new home in GLH!

Jamil · 29 September 2026

★★★★★ 5/5

Trustpilot

Thank you Olivia

Olivia Wietecka has been super helpful in making sure our end of tenancy process was as smooth as possible. She was following up on matters in timely matter and stayed organized throughout so that all outstanding items are resolved. She even spoke with our utility providers to close out the account and ensure remaining credits are refunded. Highly recommend Olivia for her professionalism!

Philip · 7 August 2024

★★★★★ 4/5

Trustpilot

Helpful

Generally very responsive and helpful. Our property manager Param Virdee has been a great hand - always efficient ​when an issue takes place with our flat.

小姐 · 18 October 2024

★★★★★ 5/5

Trustpilot

Alexandra Ene was extremely helpful and…

Alexandra Ene was extremely helpful and professional in helping me with the process of finding me new tenants for my flat .The whole process was speedy and the time the flat was empty was negligible. I would definitely recommend Alexandra to anyone

Jaswinder · 23 December 2023

★★★★★ 5/5

Google

I recently had the pleasure of engaging with Mehdi for a flat tour, and the experience was nothing short of outstanding. His unparalleled professionalism and profound expertise were evident from our first interaction, as he seamlessly facilitated the entire viewing and letting process. When we had to choose another flat because the one we visited has been taken quickly he made sure to find a new flat even better for a better price. Mehdi's extensive knowledge of the local property market coupled with his incredible attention to detail allowed him to match my needs with the perfect flat. He was adept at answering all of my queries promptly, providing relevant, detailed information, and displaying an extraordinary level of patience and understanding. Not once did I feel pressured or rushed into making decisions, thanks to his thoughtful and accommodating nature. Beyond his impressive professional capabilities, what sets Mehdi apart is his people-first approach. He consistently prioritised my needs and expectations, ensuring the flat I settled on was truly the right fit for me. His affable and welcoming personality made the otherwise stressful process of moving to a new home quite enjoyable and hassle-free. Furthermore, his excellent communication skills and proactive approach left me feeling informed and supported every step of the way. He was swift to address any concerns, demonstrating a level of client commitment that is rare in today's fast-paced real estate environment. It was clear that Mehdi truly values and takes pride in the service he provides, and it was a breath of fresh air to experience such dedication and sincerity. In summary, Mehdi's combination of knowledge, skill, dedication, and warmth truly set a new benchmark for exceptional service in the property letting industry. I have no doubt that he is an invaluable asset to your company and would urge you to recognize his exemplary performance. I wholeheartedly recommend Mehdi for anyone in need of property letting services. His passion for the industry and genuine care for clients is second to none. Thank you, Mehdi, for turning what could have been a daunting process into an incredibly positive experience. Keep up the fantastic work, your efforts truly make a difference!

Dounya · 27 July 2023

★★★★★ 5/5

Trustpilot

It has been pleasure to work with…

It has been pleasure to work with Olivia Thomas. She has been great property manager since start to finish of our tenancy. Always replying promptly to our emails and dealt always successfully with any issues raised. Thanks Olivia!!

Sabina · 15 March 2024

★★★★★ 1/5

Trustpilot

Agency said landlords will refuse DSS which is UNLAWFUL & ILLEGAL!

Called to enquire about renting a property after renting privately for over 15 years,just to be told by John’s & Co that the landlord has a right to refuse DSS ! Clearly they have no understanding of DISCRIMINATION OR THE UPDATED LAW. It’s illegal to refuse anyone that can afford to pay the rent who’s on DSS. I asked the lady for her name which she refused to give and said “she didn’t feel comfortable”After giving me the unlawful & illegal speech. Then the lady put the phone down after I told her what she’s saying is unlawful, she then refused to pick up the phone after I called repeatedly, someone else more qualified answered eventually however, she then sent over links that didn’t even work. Tell me they are discriminating without telling me. Now we know how corrupt John’s and Co are.Disgusting, this will be a law suit waiting to happen.

N/A · 5 July 2024

★★★★★ 5/5

Google

Thank you to Sania for going above and beyond for me during my property search!! After months of a depressing property search, Sania responded to an enquiry and changed the experience to an extremely pleasant one, her energy and enthusiasm is amazing to be around and her honesty is much appreciated. The properties I saw were even better in reality than in photos which is not common! :) THANK YOU SANIA!

Danielle · 22 February 2024

★★★★★ 5/5

Google

Andrew was very kind when doing three viewings with us around Brentford! He really took the time to explain and understand what we were looking for! Thanks Andrew for such a nice experience.

Anaid · 24 August 2025

★★★★★ 5/5

Google

I had the pleasure of working with Sonia regarding a property I was interested in. She responded quickly and arranged a viewing for us within a day. Her knowledge of the rental market and properties was impressive, and she was incredibly thorough throughout the process. Sonia is both professional and personable. Thank you again for all your help!

Dr · 11 October 2024

★★★★★ 5/5

Trustpilot

Great experience

I have rented my new apartment through this agency and it has been a very smooth experience so far. Oluwafemi Fadeyi, Helena Penn and Rachael Adeyemo helped me a lot. Oluwafemi and Helena were always efficient, communicative and earnest to answer my questions when they helped me sign the contract and complete the preparation for the rental. After I moved in, the communication between my property manager Rachael and me was always timely and effective, and she would solve my problems in the first place. Thanks for their help!

Minyi · 16 July 2023

★★★★★ 5/5

Trustpilot

Quality assistance

Bryony Bowyer was super helpful in resolving a time sensitive issue; very reassuring to have her as a point of contact for issues regarding my building and apartment🥂✨

Sam · 6 September 2024

★★★★★ 5/5

Trustpilot

My view

The service of Candice and Ryan was just very good and transparent. The market is not good but once they realized I don’t want to hear what I want but the truth it went fast and smooth.

Jan · 27 March 2024

★★★★★ 5/5

Trustpilot

Thank you Beverley 🙏🏽

Spoke to Beverley, and it was a great experience. She was very helpful and her customer service was top notch. I had all my questions answered with ease 👍🏽 I highly recommend.

Mitz · 25 June 2024

★★★★★ 5/5

Trustpilot

John&Co are brilliant

John&Co are brilliant! Amy and Candice were really helpful with helping us find our new home and sorting out paperwork. The whole process was very quick and easy with their guidance. Highly recommend!

Aj · 3 June 2024

★★★★★ 4/5

Trustpilot

Good follow up and immediate response

Good follow up and immediate response. We are located outside of UK thus it is important that we get updates to ensure that all is working well with our property. Alexandra Ene and Umar Sharif has been par excellence. A big thank you to them.

Km · 16 September 2023

★★★★★ 5/5

Trustpilot

Andrew Shek is your man if you want to let

I have dealt with Andrew Shek for the first time 3 years ago when I purchased the flat at Royal Wharf when I went to meet him , I had many other options with other agents but Andrew gave me the reassurance of a personal service and that's what I have been getting ever since I just go direct to him with any queries .Andrew as just re let my flat to new people and again I can't fault his passion .If you want a good guy in lettings he is the man .

Tino · 28 June 2023

★★★★★ 5/5

Trustpilot

I had the pleasure of working with…

I had the pleasure of working with Amber to secure our new home. Amber was brilliant, efficient and so helpful - she made the process feel seamless and I couldn’t recommend her more!

Sophie · 30 May 2024

★★★★★ 5/5

Trustpilot

Thank you, Shareen!

Shareen has been incredibly helpful in our search for a 2-bedroom apartment. Her dedication, prompt responses, and excellent communication have made the process smooth and enjoyable. We appreciate her expertise and friendly approach, making our house-hunting experience truly positive.

Prateek · 31 January 2024

★★★★★ 5/5

Trustpilot

Sardar has been a star in delivering a result

Sardar Berzo has been very helpful throughout the managing of the flat, and always delivers results. Every request or concern I have raised has been addressed promptly and efficiently, with clear communication throughout the process.

L · 19 April 2024