Trusted Agent profile · Brentford
★★★★★
1,235 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,235 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,056
Reviews on Trustpilot
Business-wide
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Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotExtraordinary Service from Spyros
Spyros has been an extraordinarily good property manager!
Hi Jason,Thank you for this fantastic feedback, Spyros will be pleased to hear you were impressed with his service.
5/5
TrustpilotBig thank you to Olivia Thomas who has…
Big thank you to Olivia Thomas who has been dealing with our letting for over two years . Very helpful and goes above and beyond to help and answer my queries. Very professional and always delivers a great response on time.
5/5
TrustpilotRachel Massey
Rachel Massey, the Letting Administrator has been very helpful throughout the process!
Thanks for you kind review, Rachel will be so pleased to hear how much you appreciated her service!
5/5
TrustpilotGreat agency!!!! Extremely friendly staff
Great experience as always!! We have rented third flat with this agency. Special thanks for Anthony who is extremely friendly and professional. He treats everyone individually and takes into account the client’s feelings and needs. Simply brilliant!!!Thanks also to his colleagues who are very friendly too. We recommend this agency 100%. We are convinced that people working there really want to help.
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co . We will make sure to pass this onto Anthony.
5/5
GoogleI would like to specifically thank Mehdi for being so friendly and professional helping me and my husband find the apartment we have been looking for! Mehdi has been so helpful and attentive throughout this process! Great company and staff overall.
5/5
TrustpilotPolite and efficient
Bethel has been efficient and courteous when liaising with us.
Thank you for this great testament to Bethel's service. We'll be sure to pass your appreciation along to him.
5/5
TrustpilotBritney and Leigh made the experience…
Britney and Leigh made the experience seamless from start the finish!
Hi Joyce,Thank you for taking the time to leave us this 5* rating. It is great to hear such positive feedback, we will be sure to pass your kind words along to Britney and Leigh.
1/5
GoogleThey are so crazy that as a tenant I experienced twice the door of my flat being opened by their colleagues as well as subcontractors without being informed first. There is no security at all.
5/5
TrustpilotSpyros was very helpful and responsive.
Hi Modesta,We're pleased to hear you were impressed with Spyro's service, we will be sure to pass your appreciation along to him.
5/5
TrustpilotClaudiu has been an exceptional…
Claudiu has been an exceptional lettings negotiator and has gone above and beyond in securing our new family home. He is very personable and efficient in supporting and meeting our needs throughout this process.
4/5
TrustpilotBeverley has been very helpful with the…
Beverley has been very helpful with the whole process.
Thank you for leaving this great feedback, we will be sure to pass your kind words along to Beverely. If you feel there is anything we can improve on, please let us know!
5/5
TrustpilotIssue was resolved
Issue was resolved, plumber gave instructions on what to do if it happens again.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotRalph and Miyah have helped us a lot…
Ralph and Miyah have helped us a lot during the renting process, it made us feel accompanied during the whole process.
5/5
TrustpilotNew Tennant
Vanessa and Marwa were great. All of the details were sent promptly after the viewing and they both answered any questions I had quickly, which gave me peace of mind. They both made everything very clear on move-in day.
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Ralph to find our new apartment in Embassy Gardens. His level of service was truly exceptional and stood out clearly from our experiences with agents at other companies. We would highly recommend.
5/5
TrustpilotGreat service
I have been really pleased with Priscilla Ogefere and her support through my contract termination and handover process. Priscilla Ogefere took the time to explain the process and take us through it patiently. She also facilitated a seamless agreement of deposit charges with the landlord. Thank you for all your support Priscilla.
Hi Dev,We are pleased to hear Priscilla has been able to successfully take you through the end of tenancy process and has diligently explained all aspects of the process, securing you a positive outcome for both you and your landlord. We will be sure to pass your appreciation along to her.
5/5
TrustpilotWai Yau is good
Wai Yau, Compliance Administrator of Johns' & Co was very helpful and act very fast to address clients questions. This is particularly helpful for landlord oversea's in quickly identifying issues and decide next steps. With all brokers started to use apps and online summary report, a professional human touch and supports seemed even more important for any investors.
Thank you for your kind words! At Johns&Co, we can always guarantee our clients a personal service, as we understand every property journey is unique. We will be sure to pass your kind words along to Wai!
5/5
TrustpilotLeigh has been great in helping manage…
Leigh has been great in helping manage my property.
Hi Victor,That's wonderful to hear! If there's anything else you need assistance with, feel free to reach out.
5/5
GoogleI had a great experience with Andrew Healy. He was extremely kind, professional, and always available to answer all of our questions. He provided us with all the information we needed in a clear and helpful way. I truly appreciated his support throughout the process. Highly recommended!
5/5
TrustpilotThank you, Alexandra
Working with Alexandra was such a pleasure. She was super efficient and professional throughout the whole journey, making the whole experience so stress free for us. I could not recommend her enough. Thank you, Alexandra!!!
5/5
TrustpilotBethel was great
Bethel was great, she took care of everything
Hi Jonny,Thank you for your kind feedback. We'll be sure to pass it along to Bethel.
5/5
TrustpilotQuick reply
Quick reply, friendly and respectful, there are two lovely people and they help me a lot who are Rachel Massey and Amy Wood. As I am an international student so I’m not that familiar with how to rent a house in UK but they are very patient and help me to solve all my questions.
Hi Yuan,Welcome! We are pleased to hear Rachel and Amy were able to make you feel secure and supported on this journey, and we wish you all the best in both your new home, and your studies.
5/5
TrustpilotGreat experience
Sam was very knowledgeable and helpful throughout - would highly recommend!
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotAlexandra Ene is very responsive and…
Alexandra Ene is very responsive and helpful.
Hi Francis,Thank you so much for your kind words! It's always a pleasure to assist you and ensure that your needs are met promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
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