Trusted Agent profile · Brentford
★★★★★
1,227 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,227 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,048
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotAmy and Edith were exceptional…
Amy and Edith were exceptional throughout the process. Their professionalism and dedication made everything seamless. Highly recommend their services!
Hi Chris,Amy and Edith will be delighted with your feedback! We’re pleased that the process was seamless for you, and we appreciate the high recommendation.
5/5
TrustpilotProfessionals
I’m was extremely pleased with how professional our property manager Lara Robson was! Extremely helpful, very nice to us and always very quick to reply.
Hi Crisitna, Thank you for leaving this kind review. We'll be sure to pass your feedback on to Lara, she will be thrilled she has made such a positive impact.
5/5
TrustpilotGreat!
So far my experience has been great.Priscilla Ogefere has been very responsive, attentive and helpful. Any concerns I’ve had have been dealt with promptly and professionally.
Hi Matthew,Thank you for sharing your experience! We're thrilled to hear that Priscilla has been responsive, attentive, and helpful. Your satisfaction is important to us, and we're glad to know your concerns have been addressed promptly and professionally. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotAmazing experience
Cladiu has been absolutely amazing throughout this experience. He’s been very patient and understanding. Couldn’t ask for a better person to help me through finding the right apartment.
Hi Kam,Thank you for your wonderful feedback! We're thrilled to hear that Claudiu provided amazing service, demonstrating patience and understanding throughout your apartment search. We will be sure to pass your appreciation along to Claudiu.
5/5
TrustpilotShareen and Amy were very helpful
Shareen and Amy were very helpful! Super professional, knowledgable, always quick to respond and supportive of the whole process! It has been great to work with both.
Hi Arda,We are pleased to hear you enjoyed such a pleasant service from both Shareen and Amy, throughout the whole process. We will be sure to pass your feedback along to them.
5/5
TrustpilotA big shout out to Rachael Massey in…
A big shout out to Rachel Massey in the West Hampstead branch. Absolutely outstanding communication for start to finish, nothing was too much hassle and help with all my silly questions!
Hi Fergus,Thank you for your fantastic feedback! We're thrilled to hear about your outstanding experience with Rachel. We'll be sure to share your kind words with her. If you have any more questions or need assistance, don't hesitate to reach out.
5/5
TrustpilotThank you Priscilla …
I requested information from Priscilla and she did her best to get the requirement on short time. She is very good. Thank you Priscilla and thank you all.
Thank you for this review. We are pleased to hear Priscilla has impressed you with her dedication to ensuring your needs are met, in spite of any time constraints. We will be sure to pass your feedback along to her.
5/5
TrustpilotJames and Richard were very helpful and…
James and Richard were very helpful and professional throughout the whole process. We have done sales and lettings with them.
Hi Alexey,Thank you for your review! We’re delighted to hear that James and Richard were helpful and professional throughout the sales and lettings process. We aim to provide top-tier service, and your feedback affirms this commitment.
5/5
GoogleWorking with Mehdi has been a pleasure during the stress of finding a new place to rent. 100% professionalism and went above and beyond. John’s & Co haven’t once been pushy in the process - it’s very common to have real estate agencies become hyper communicative and aggressive with timelines etc (verging on intimidating at times) - complete opposite of the way John’s & Co operate. Highly recommend!
5/5
TrustpilotStaff Bethel is very professional &…
Staff Bethel is very professional & helpful! Also, Bethel is very patient to help us! Thank you so much!
Hi Annie,We’re happy to hear about your positive experience with Bethel. Patience and professionalism are key values for us, and it’s wonderful that Bethel’s assistance made a difference for you. Thank you for your kind words!
5/5
TrustpilotBeverley Hutchinson‑Woodroffe -Highly recommend
Thank you Beverley for facilitating our sofa to be cleaned. The communication between us, the landlady (through you) and the cleaning company was painless and well organised. The sofa looks great.
Hi Angela,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Beverley was able to facilitate the cleaning of your sofa, and we're pleased the result was a success!
5/5
TrustpilotEllie-Mai Hannan was a great property…
Ellie-Mai Hannan was a great property manager who really made my tenancy easy going! Great work and prompt responses to request and everything was handled in a timely and professional manner !
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Ellie-Mai Hannan.
5/5
TrustpilotEllie Mai Hanna is the property manager…
Ellie Mai Hanna is the property manager helping me take care of my apartment and she is responsible and quick to respond. Ellie does great job in protecting my interests as owner.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Ellie Mai Hanna.
5/5
GoogleAndrew was an absolute pleasure to deal with, very honest, easy to talk to and a real joy!
5/5
TrustpilotI would highly recommend John&Co and…
I would highly recommend John&Co and especially Candice and Harry for their availability and professionalism.Throughout the rental process (viewing and referencing) they took the time to answer all our questions.
Thank you for your recommendation! We're delighted that you had a positive experience with John&Co, especially with Candice and Harry. We wish you all the best in your new home.
5/5
TrustpilotParam Virdee was excellent throughout…
Param Virdee was excellent throughout dealing with an ongoing issue with my property. His communication was outstanding and made me feel at ease whilst ensuring my needs were met. Top man!
Hi Kofi,Thank you for leaving us a 5* review. We are pleased to hear your issues have been resolved and we will be sure to pass your kind words along to Param.
5/5
GoogleDefinitely 5 stars experience! Huge THANK YOU to Roy, Faid and Amy! Very professional and efficient! Always ready to help and answer questions, very friendly and positive! Walked us throw all details, explained everything and helped us on every step of the way! Thank you once again, guys! You are amazing! <3
Hi Alisa, Thank you for taking the time to leave a review. We're glad the entire process was good for you. Have a nice day and if there's anything you need from us please do not hesitate to contact us. All the best, JOHNS&CO.
5/5
TrustpilotClaudiu was exceptional
Claudiu was exceptional. This is the best experience I've had with an estate agents due to him. Extremely professional, moves quickly and an all round great person.
Hi Mustafa,Thank you for your glowing feedback! We're delighted to hear that Claudiu provided you with an exceptional experience. His professionalism and efficiency truly shine through. We appreciate your recognition and look forward to serving you again in the future.
5/5
TrustpilotGood experience
I worked with Sam & Victoria . They are very professional and experienced agents.I am very pleased working with them.
We’re so glad to hear that Sam and Victoria provided you with such professional service. Thank you for choosing to work with us, and we’re pleased you had a positive experience!
5/5
TrustpilotThanks Mehdi, Shareen and Victoria!
Shareen and Victoria at the Nine Elms office and Mehdi at the Brentford office have been absolutely brilliant in helping make the move in process straightforward. As I am coming from abroad, they made sure I understood the whole process and what needed to be done. They were always available for even the smallest questions on whatsapp or email and I really appreciate how hard they all have collectively worked. 10/10 team!!
Hi Reem,Thank you for leaving this feedback. It is brilliant to hear our team have been able to work collectively to ensure the moving process has been as smooth as possible for you. We will be sure to pass this wonderful feedback along to Mehdi, Shareen and Victoria, and we wish you all the best in your new home.
5/5
TrustpilotSherine was amazing
Sherine was amazing! She made everything very simple and straightforward, and always answered any concerns I had before moving in.
Hi Ahmad,Thank you for your kind words! We’re so glad Shareen was able to make the process simple and straightforward for you. We’re always here to answer any concerns and make the experience as easy as possible.
5/5
TrustpilotMatthew and his team are extremely…
Matthew and his team are extremely helpful and we got the rentals done in time and on target prices. Thank you.
Thank you so much for your kind words! We’re thrilled to hear that our team ensured everything was completed in a timely fashion and were able to ensure all parties were aligned on budget. We’re glad we could meet your expectations and we hope to have the opportunity to service you again.
5/5
TrustpilotShareen service is very considerate
Shareen service is very considerate, she explained many details of our problems very clearly, and she is very patient. If my friend needs service, I think I will recommend Shareen without hesitation
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Shareen.
5/5
TrustpilotExperience review
I've had the pleasure of working with Shareen for some time now, and it's been an excellent experience. She's a dedicated and honest worker who went above and beyond to help me find a flat that met all my requirements. Now, she's assisting me in finding a new flat to move into, and she's fully acquainted with all my preferences.I must emphasize Shareen's commitment, responsiveness, and consistently positive attitude throughout our interactions. Her professionalism has truly made this process smooth and enjoyable.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Shareen.
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Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
