Hunters Brentford reviews

★★★★★ 5/5

Google

Getting a house is stressful and hard but Faz was very friendly and supportive throughout the journey. We were informed of the process step by step and we were getting guided every step of the way. Any issue was resolved with great responsibility and initiative. Faz worked really hard and kept in touch even on her day offs to get our deal through. The entire team showed great appreciation and held up with our 24/7 questioning about the property and the deal. I would definitely recommend Hunters and wish Faz a great future.

Akashdeep · 17 June 2022

★★★★★ 5/5

Google

I would highly recommend Hunter Estate Agent. Who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. Who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver What we are expecting and more. I highly recommend him because he is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate to us ASAP. He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support throughout the process. And thanks for sending us Jabjeet as our agent. He is truly a great asset to your company . We are super happy with his service. Mr. & Mrs. Reyes & Family

M.Belinda · 17 June 2022

★★★★★ 5/5

Google

We are so happy with the service we received from Hunters. Arun supported us throughout the process, and we couldn’t be more grateful for all the effort he put in to help us. It was a long and stressful journey due to issues with our solicitor and buyers, but thanks to Hunters’ help and support, we got through it. If you’re planning to sell in Brentford, we definitely recommend going with Hunters!

Kat · 25 July 2025

★★★★★ 1/5

Google

I had a viewing booked today with Manisha, one of the lettings agents at Hunters, and was left waiting outside the flat with no communication from her. I had received a confirmation email the day before and had also spoken to her earlier in the week, so I was expecting the appointment to go ahead as planned. When I called the agency to check if she was running late, I was met with unhelpful and rude responses, with no clarity on whether I should continue waiting or leave. Given that I had scheduled this during my lunch break to minimize time away from work, this lack of professionalism was incredibly frustrating. To make matters worse, I have yet to receive any follow-up or apology from Hunters, only an automated email asking how my (non-existent) viewing went. This experience has left me questioning the reliability of their service, and I would advise others to be cautious when booking with them.

Sidney · 16 April 2025

★★★★★ 5/5

Google

I had an amazing experience working with Manisha at Hunters to find my rental home. The process was incredibly quick, and she made me feel comfortable every step of the way. I never felt rushed or pressured into making any decisions, and she was always there to guide me through everything. Her support and professionalism made the whole experience smooth and stress-free. I’m truly grateful for all her help, thank you, Manisha! I highly recommend her and Hunters to anyone looking for a great letting agent.

Barbara · 16 April 2025

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 5/5

Google

I would like to say thanks for hunters brentford team specially for Joshua and Min. They were always in the case and put their all effort on my sale. They always keep me updated and gave me advice what I should do to keep going. Big thanks for them.

Krisztian · 16 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

Was referred to Hunters by a friend and I havent been disappointed. I put my property on for rent with them on a Friday and by Saturday it was let. Preeti got me more than I had originally asked for which was the icing on the cake. I have had a really pleasant letting experience and can thoroughly recommend Preeti and the team. I will let through them again in the future for sure.PositiveResponsiveness, Quality, Professionalism, Value

Sonia · 17 June 2022

★★★★★ 5/5

Google

I had a great service from Hunters as a buyer. Stefan was looking after the sale and liaised promptly with the sellers for me and kept me updated at each stage of the process, helping to move things along whenever things started to slow down. I would definitely recommend Stefan and Hunters and would happily use them again.

Laurence · 19 December 2023

★★★★★ 5/5

Google

I must give credit to Jasraj who was consistent in showing potential tenants my property everyday. He was determined to get it rented fast. His age bares no relevance, his professional manner towards landlords and tenants is second to none. Jasraj is without doubt an asset to Hunters in Brentford. Any landlord will be in good hands with Hunters in Brentford, they provide a star service. I definitely recommend Jasraj and his team. Rita (Landlord)PositiveProfessionalism

Simran · 17 June 2022

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

★★★★★ 5/5

Google

We have had nothing but a positive experience with Hunters Brentford. Preeti and Jas have provided us with a high quality and professional service by persevering and going the extra mile. We have tried a handful of other agencies within the local Heston area who have not demonstrated customer service like Hunters Brentford. Thank you Preeti and Jas for all your help. We are looking forward to your future service.PositiveResponsiveness, Quality, Professionalism, Value

Kiv · 27 August 2022

★★★★★ 4/5

Google

I recently dealt with Hunters Brentford for letting my house. From the start, Vik was very responsive and professional. He ensured any queries or doubts were satisfactorily answered. Preeti in the lettings team was very proactive throughout and constantly kept me updated with progress on tenancy. She ensured that the tenants and the landlord were duly informed of the steps and timelines. Also, Myhunters portal is a good feature which keeps the landlords updated with the progress. Overall, pleased with the service quality experienced till now.PositiveResponsiveness, Quality, Professionalism

Neeraj · 27 August 2021

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 1/5

Trustpilot

Feeling sorry for vendors hoping to sell their property

Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).

Ms · 14 September 2026

★★★★★ 5/5

Google

My wife and I recently completed the purchase of a property. I have to say it would probably not have been possible to meet the timescales I wanted to (3.5 weeks) without the expert support of Josh at Hunters. He was responsive, patient, pro active, and just a pleasure to work with from the initial viewing through until completion day. I have no hesitation in recommending him and only wished more were like him. Thank you Josh!PositiveResponsiveness, Quality, Professionalism

Vijesh · 27 August 2021

★★★★★ 5/5

Google

We are approaching the completion our house move, with Hunters managing both our sale and purchase. Having moved from another estate Agent who could not shift our property, can only giving glowing feedback on the Hunters team. Not only are they better value than our previous agent, but they managed to secure far more viewings and brought us to multiple offers within weeks. The team have continued to be amiable, professional and supportive throughout the conveyencing process - including through the many small bumps that arose. In fact, its fair to say the only parts that have not been stressful are those that Vik, Min and team have assisted with. Wholeheartedly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 17 June 2021

★★★★★ 5/5

Google

Since the first viewing I had with Hunters, till I had finally moved in to my new property, I have had nothing but excellent service and care from the Hunters team. James Shaw has been very professional, responsive and helpful in every way possible. He has made the process of moving very easy and stress free. Even after moving in, James and the Hunters team continue to show the same level of care and professionalism. I would strongly recommend anyone who needs an agent to use Hunters.PositiveResponsiveness, Quality, Professionalism

Ahmed · 17 June 2021

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 5/5

Google

Preeti is the best when it comes to property maintenance issues, very efficient, provides great rates and deliver all on time! Highly recommend. Egle

Egle · 11 May 2025

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024