Hunters reviews

★★★★★ 5/5

Google

I had an amazing experience working with Josh at Hunters in Brentford. From the very first call, he was incredibly professional, approachable, and genuinely cared about making the whole process smooth and stress-free. What really stood out was how proactive he was, always keeping me updated, explaining every step clearly, and going above and beyond to make sure everything went perfectly. It’s rare to find someone who combines knowledge, efficiency, and genuine kindness the way Josh does. You can tell he really takes pride in what he does, and it shows in the results. I couldn’t recommend him enough. If you’re looking for someone reliable, attentive, and easy to work with, ask for Josh. He made what could’ve been a stressful experience genuinely enjoyable.

Pranay · 27 October 2025

★★★★★ 5/5

Google

I would like to thank Manisha for her excellent service provided with letting my property. This was during the Christmas period and access with the outgoing tenants was difficult. Manisha went over and above her duty, fitting in evening viewings to ensure a successful letting could be achieved.

Nikhil · 16 April 2025

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

We just had a absolutely amazing experience with Josh at Hunters Brentford for selling our property. Throughout the process, Josh was incredibly communicative. He promptly answered calls and messages, keeping us informed about every development. His ability to clearly explain complex details was particularly helpful. Very pleased..!!!

Ajay · 16 April 2025

★★★★★ 1/5

Google

I had a very disappointing and frustrating experience with Preeti Sahni. She is extremely arrogant, speaks to clients with distrust and condescension, and shows no professionalism. I paid six months’ deposit in advance, but because she did not receive it immediately, she called me in an accusatory and hostile tone, questioning me as if I had done something wrong. When she eventually received the payment, she did not apologise at all. A manager with no sense of courtesy, respect, or basic professionalism. She only cares about money and ignores tenants’ concerns about property quality and safety. From the very first day we moved in, the balcony door and several windows could not even be opened, a serious safety hazard. Her response? “As long as one window in one room opens, that’s enough.” Unbelievable. For three years, no repairs were ever carried out. She hides behind so-called “legal” excuses to avoid responsibility, rather than addressing real issues. This is not the behaviour of a responsible estate manager. If you value professionalism, integrity, and basic respect as a tenant or client, I strongly advise you to avoid Preeti Sahni.

Maggie · 23 September 2025

★★★★★ 5/5

Google

It was a great experience choosing Hunters as a professional agency while finding a house, the hunt, move in, and queries relating were answered & resolved at the best and earliest. It was a smooth move in process, check in, referencing on point, quick on customer service and faster response times. Thank you for the best experience overall in finding us the place we can now call home!!! Special thanks to Temi & Saloma at the Brentford property management- Hunters they were the best guides, reliable & helpful! Abigail & Hailston😊

Abigail · 21 August 2023

★★★★★ 5/5

Google

Hunters have been a pleasure to work with. For the most part EMMA was my point of contact. Emma was responsive, resourceful and professional. Her approach made the difficult process of selling my mothers house bearable, she has an excellent manner and very competent. Also Min was very helpful. I would recommend Hunters to any seller looking for a personable approach, working with agents that are flexible, understanding and know the market and also how to manage buyers expectations. On behalf of our family thank you Hunters for a Steller job.

D · 21 August 2023

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 5/5

Google

We chose Hunters to sell our property as Emma and the team came across as very professional, straight forward and knew the local market. Emma is incredibly enthusiastic and full of energy and was very supportive throughout the process. The team did an amazing job with the marketing, getting the serious and reliable buyers through the door - helping the property sell quickly. Emma and the team are amazing and I would highly recommend them.

Guj · 19 November 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Temi while buying my new home, and I couldn't be happier with the service they provided. From the first time we met, Temi was incredibly professional, knowledgeable, and always willing to go the extra mile to help me find the perfect home. Thanks to Temi expertise and guidance, I was able to find the perfect home in a timely and efficient manner. I would highly recommend Temi to anyone looking to buy or sell a home. Their dedication to their clients and their commitment to providing top-notch service is truly second to none.

Anu · 17 June 2023

★★★★★ 5/5

Google

It was a joy having Ryan as an agent. He really went out on a limb to help us and his customer service skills was excellent! He really took his time to understand and meet our needs when it came to looking for our property and I highly would recommend going through him as he is a very professional and friendly individual. He was very resourceful whilst navigating us through the sale of our property and had no problems answering all questions i had. Thank you Ryan.

Renuuu · 17 June 2023

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

Callum has really helped in scoring a dream tenancy :) Super prompt, transparent and goes above and beyond to ensure all parties are communicating and deciding on best options Thank you so much for helping us and the landlord to stay in touch and get this next chapter started 🫡

Dahnish · 16 March 2026

★★★★★ 5/5

Google

Callum was supper helpful,a good listener.always reachable I would like to give him more than 5 star .Thanks alot

Negar · 16 October 2025

★★★★★ 5/5

Google

We booked a viewing for lettings with Preeti at Hunters and boy are we glad we did! She was so welcoming and friendly compared to some of the there cold as stone estate agents we met for viewings. She really made us feel comfortable and was so professional throughout. Gave us a full guided tour (many agents simply waited outside and told us to “take a look for ourselves”) and we had our 6 month baby with us and she asked if she could hold him and was playing with him throughout the viewing. She answered all of our questions and was very transparent when she didn’t know the answer to something but said she would find out ASAP and let us know (which she always did!). There was a slight issue on our end however Preeti went above and beyond to liase with the landlord to get us the contract & give us exactly what we wanted for the price we wanted! Honestly couldn’t have asked for a better service, if you want a 10/10 experience, make sure you ask for Preeti!PositiveResponsiveness, Quality, Professionalism, Value

Abubakr · 27 August 2022

★★★★★ 5/5

Google

I’ve received amazing care, consideration and advice from Preeti at Hunters in helping me find a home. I couldn’t recommend Preeti and Hunters enough!

Marko · 7 August 2025

★★★★★ 5/5

Google

Preeti has been fantastic in helping me and my wife move and made the process so easy. Even putting in some overtime hours on a Saturday night to make sure we get keys which she did not need to do. Couldn’t get a better service anywhere else. 5 stars. Thank you

Kyall · 21 September 2025

★★★★★ 5/5

Google

Brilliant team especially Izabela. Right from the start when Vik came to do valuation of the property, we felt we are in safe hand. Then Izabela handled the entire process very smoothly and helped us navigate through many obstacles in completing the process. She is very proactive, does a great job in doing all required follow ups and goes that extra mile to help. She always gave us the impression that as if she was doing all these for herself. She is a star and very nice to work with. This team takes pride for helping their customers. They deserve all the starsPositiveResponsiveness, Quality, Professionalism, Value

Sarmistha · 17 June 2022

★★★★★ 5/5

Google

When others in the chain let us down, Faz at Hunters worked very hard to fix the situation for us. She was friendly and responsive and kept on top of the problem for us, helping to push through to the solution in the nick of time. She treated us as individuals and not just another business transaction like some of her contemporaries in other agencies - who were all talk and no action! Thank you Faz. We are so very grateful for all your help.

Alison · 17 June 2022

★★★★★ 5/5

Google

I would just like to say Preeti was absolutely amazing in getting us this property. Everything was done to a very high standard of professionalism. When we were handed the keys the house had been thorougly cleaned and the garden was looking lovely. Preeti not only kept us constantly informed of our application process, but we were to able to get the keys within week. My wife and I both find her to be very kind and very helpful. We will recommend to anyone to go through your agency. Many thanks Preeti (Hunters)

Imransaadi · 17 June 2022

★★★★★ 4/5

Google

I chose Hunters firstly because the representative who visited my property initially was knowledgeable about the area that I lived in and I felt confident that they would sell my property, and secondly, the price which I thought was extremely reasonable. One of the main things that I personally found reassuring, was that I had the same Estate Agent representative, Josh throughout my sale. This was so very important because he got to know my property and me and therefore I didn’t feel I had to repeat myself constantly if a different agent each time were to conduct a viewing. Josh kept me posted at all times on how things were proceeding and was a joy to work with.

Fiona · 17 June 2022