Trusted Agent profile · Brentford
★★★★★
897 reviews across 2 platforms
44 High Street, Brentford, TW8 0BB
Gibbs Gillespie together with Thorgills's office in Brentford, at 44 High Street, is rated 4.2 out of 5 across 897 reviews on two platforms, including 433 Google reviews rated 4.6.
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotDealt with my maintenance issue…
Dealt with my maintenance issue promptly and professionally. Excellent service.Thanks a satisfied tenant
Dear Paul Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExcellent Service
Gibbs Gillespie didn't let me down, Negotiated the Price as per market condition. Friendly and Listened my concerns and acted accordingly, I am hoping to use them again soon
5/5
GoogleReally impressed with the attention to detail of the staff I dealt with. They found a tenant for the asking price in the first week and I was looked after very well by the aftercare team who helped me through the process for the first time. My first experience of renting out my flat was much better than I feared!
5/5
GoogleWe sold our house recently through Thorgills in Brentford. This has been a thoroughly positive experience for us in a very challenging housing market. Dannie and Luigi have been superb in terms of their work rate, professionalism and feedback. We would recommend using these guys to anyone and thank them deeply for their hard work and quality result.
5/5
GoogleThorgill being a reputed agent we have got best in class service. Ahmed our agent has been really prompt in his actions and also ran extra mile while viewing although tenant was not at home. He has very nice coordination skills and performed timely actions. Hope we get continued support from Thorgill and Ahmed throughout.
5/5
TrustpilotGreat service
They were great for us, and I would recommend them unreservedly.
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
TrustpilotExcellent estate agents
Excellent estate agents , helpful and honest and gave good advice
Dear Martin,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExcellent
Friendly, approachable, professional. Kept us informed every step of the way. Would highly recommend.
We appreciate your positive review about your recent experience with us!
5/5
GoogleAs a relatively new renter through Thorgills, I have been impressed with my dealings so far. Special mentions to Kat Felton and Amy Love. They have always been professional, diligent, courteous and efficient providing pro-active assistance in a warm and approachable manner. It made the move and subsequent settling in period relatively stress free!
5/5
TrustpilotWe recently had our flat let by Gibbs…
We recently had our flat let by Gibbs Gillespie.Molly Greenford who was looking after was excellent and very efficient She was always there to sort out any issues and made sure everything went smoothly both for us and the tenants
5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. A few hiccups came up now & again & the agents helped us a lot. Recommended 💯💯💯😊 Mandy Carter.
5/5
TrustpilotThank you Gibbs Gillespie for selling…
Thank you Gibbs Gillespie for selling our house. Special mention for Grant P. who was fantastic throughout, and went the extra mile when needed! Also Yoanna who was very helpful during covid viewings. Whenever we contacted the office everyone was courteous and pleasant, messages were always passed on. Great team work!
5/5
GoogleNice and friendly people are working here. Always helpful and understanding.
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThoroughly impressed with the customer service from Thorgills in Brentford. I was in a tight situation and the team at Thorgills were able to expedite the process so that everything was complete within a matter of a few days. Very considerate and couldn't be more accommodating.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Trustpilot5 +++++stars for Lucy and Danielle at…
5 +++++stars for Lucy and Danielle at Ruislip Manor branch.The best estate agent at high street. Warm, friendly and very easy to reach out. Always response to all the questions.
5/5
GoogleCouldn't recommend Thorgills enough! Recently moved into a property managed by Thorgills and from the off the whole experience has been pleasant, especially the 'move in' process. Amy in administration was nothing but helpful, with a quick response to emails and happy to answer all our questions she made the process incredibly easy.
5/5
TrustpilotGreat team
The team was excellent. We received fantastic service.Very friendly and supportive.
Hansi Kalhari, we are so happy to read such a great review about the team at Gibbs Gillespie Estate Agents Ruislip Manor! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
5/5
TrustpilotExcellent Service
From my offer being accepted to exchange of contracts, Luca coordinated all parties efficiently, so everything went smoothly. Thank you Gibbs for your service. Steve W
5/5
GoogleI found Thorgills very professional and in particular appreciated Natasha Clark's attentiveness throughout the administrative process.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI just finished purchasing a flat though Thorgills, Alice madden was one of the most proactive agents I’ve dealt with , continuously follow up and update me throughout the whole process. I am in the process of renting the flat through them as well. Highly recommendedPositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotExcellant
Excellant, cortious and professional staff that made sale a pleasant experience
Hi Manjit Deooray, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! Best wishes from the team at Gibbs Gillespie Estate Agents Ruislip Manor
5/5
GoogleI had the pleasure of trying to find a house with Razvan and Simon. Although it didn't work out due to the landlord they were so helpful and did everything in their power to help and helped us understand potential issues we had never faced before. If you want a good service go to these guys!
4/5
TrustpilotEfficient and friendly
3/5
TrustpilotHouses are OK
Houses are OK, but they rip you off with £75 pounds when you want to buy a flat. They charge you to "verify" your residence status even if you are British.
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