Trusted Agent profile Β· Brentford

Gibbs Gillespie together with Thorgills Brentford reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

896 reviews across 2 platforms

44 High Street, Brentford, TW8 0BB

Gibbs Gillespie together with Thorgills's office in Brentford, at 44 High Street, is rated 4.2 out of 5 across 896 reviews on two platforms, including 433 Google reviews rated 4.6.

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4.6 / 5

433

Reviews on Google

This office

Trustpilot logo

463

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brentford office, from every platform, shown as written. First names only.

5/5

Trustpilot

helpful and cheerful…

Leah Verasammy was helpful and cheerful throughout the process of selling our house. Thanks for all your help

Catherine Β· 3 February 2024

5/5

Trustpilot

GG Uxbridge are great

GG Uxbridge are quick, reliable & do it right! Special thank you to Shenae Dudley as well.

Swiss Β· 22 February 2024

1/5

Trustpilot

This is my first ever review as I could…

This is my first ever review as I could never be bothered but the person I need to address is next level of incompetence and I feel is my obligation to inform other people. Her name is SIMRUN NIJJAR. I understand not everyone is as skilful or as capable however, you could at least hire people with some sort of values in life or some sort of intelligence. This SIMRUN NIJJAR literally gave a fake reference about my partner and I and because of her we almost remained homeless and had to stay an extra week in that flat. SIMRUN's explanation was: "yes I know I lied with the second part, but the first part of the reference was real" You can imagine the level of stupidity... SIMRUM is the daughter of the owner/director of this company that she works for "Freshways", MR RAVI NIJJAR, who is also the owner of the flat where we were living (of course 🀣). All the employees speak very negative about SIMRUM. She obviously has a big attitude problem and thinks she is allowed to treat people badly, basically. Be very careful if SIMRUN NIJJAR is your "agent" as she is one of those frustrated woman (I checked her Instagram and to be honest for the way she looks I understand her point) that feels better by trying to do bad to other people, pretty much. We are going to take them to small claims court as because of SIMRUN we are still waiting to get back our deposit and she is been hanging up the phone when my bf is trying to contact her. Just 2 days ago, she finally responded to a message and just said that my bf was harassing her (she wishes)... anyway, still we did not get the deposit back as of now. Myself I don't really care about the money, I knew she was not a great human being but i didnt know she is also a thief 🀣 im just happy we dont have to deal with her anymore to be honest. Maybe someone can forward this message to her daddy and see if he actually cares about his business/clients/employees/tenants and does something about it, or give us back our deposit... I'm just saying, you never know... 🀷

RocΓ­o Β· 13 January 2023

5/5

Google

My property manager is Abbie and I am so pleased about how efficient she is with contacting us and keeping us up to date on ongoing matters. She is so kind and is always willing to help.

India Β· 16 November 2023

Agent replied Β· 13 June 2024

India Steward, thank you for your kind review; we are happy to pass along your comments to Abbie If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5/5

Google

Karam from Gibbs Gillespie was outstanding in renting out my property. Professional, responsive, and understanding, he made the process seamless and stress-free. I highly recommend him for his exceptional service.

Chris Β· 14 April 2024

Agent replied Β· 13 June 2024

Dear Chris Taylor-tee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Very good service from the Ruislip…

Very good service from the Ruislip Manor office, We were happy with the valuation, charge and all other arrangements all clearly explained without any pressure to sign on the day, we were given time to read through and ample opportunity to ask questions, all questions were answered in detail.Happy to recommend.

Kerry Β· 2 September 2022

Agent replied Β· 13 June 2024

Kerry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor. We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

Haffeeza Rasheed has been very helpful and professional. I am about to move in a new property and she assisted me step by step answering all of my questions with kindness. Haffeeza has also been very efficient with the paperwork. I am very happy with the service

Elisabetta Β· 14 June 2020

5/5

Trustpilot

Exceptional straightforward service

Leah and the whole team - Rohan, Luke & Irene - were exceptional throughout the process of our sale. They were very responsive, clearly listened to our wishes and concerns and adjusted what they did accordingly. They never left us in the dark, were assiduous in getting viewings and following up potential buyers, and worked unbelievably hard at the end of the process to get our sale over the line.

Mrs Β· 1 October 2023

5/5

Google

We have used Gibbs Gillespie for the last 8 years since we bought our flat in Acton. Key differentiators from their competitors in the excellent property management service (super pro-active and responsive) and knowledge of local market. Would not use anyone else.

Adrian Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Adrian Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Alice has dealt with my sale for the past 6 months. She responds within 24 hours of my emails and has really helped soothe out the bumps I have encountered with my purchase. I am very grateful for her support and constant chasing of solicitors to ensure deadlines were met. Thank you to Thorgills.PositiveResponsiveness, Professionalism

Rachel Β· 9 January 2022

Agent replied Β· 13 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Trustpilot

I have to say it was excellent…

I have to say it was excellent experience dealing with Faye and Morgan at Gibbs Gillespie. Unfortunately, the sale was a little challenging. Both Faye and Morgan where great support, through some very stressful weeks.If I was going sell or buy another property I wouldn’t hesitate to call Gibbs Gillespie

Jason Β· 31 August 2022

Agent replied Β· 13 June 2024

Dear Jason,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Aqib was handling our search and he was…

Aqib was handling our search and he was absolutely fantastic. Very considerate, and took our suggestions on board - we have made a purchase and it's all due to his capability and hard work. we recommend the Stanmore branch and in particular Aqib.

Meera Β· 8 April 2021

5/5

Google

We have recently moved in and after a rocky start Thorgills Brentford have be great, especially Property Manager Haffeeza who has been extreamly helpful in sorting everything out in an efficient and professional manner. She has gone above and beyond for us.

Liam Β· 14 June 2021

5/5

Google

Jasmine at Gibbs Gillespie has been brilliant throughout our tenancy arrangement. Friendly, helpful and very timely with communications. The process has been very smooth.

Callum Β· 2 September 2025

5/5

Google

I would like to applaud this young gentlemen (Mr Louis King) who has gone the extra mile and consistently provided an excellent service for my properties. I would recommend anyone to use Gibbs Gillespie because of this outstanding service. Thank you

Mr Β· 14 June 2023

Agent replied Β· 13 June 2024

Mr No Days Off, thank you for your kind review; we are happy to pass along your comments to Louis. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Kind regards Property Management

5/5

Google

Thank you Gibbs Gillespie team for a smooth sale of our flat. Overall great experience, sales team is very knowledgeable and professional. I was mainly communicating with Christine, she is fantastic sales person, very helpful and supportive. Thank you once again.

Ramune Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Ramune Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A great process from start to finish. Extremely hard working to get the deal done and I can only highly recommend. Always kept me up to date and very helpful and supportive throughout. They know the area extremely well so would say the first and best choice for selling or buying.

Anna Β· 14 June 2022

Agent replied Β· 13 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Trustpilot

I’m over the moon with gratitude πŸ™

I would like to express my appreciation and heartfelt thanks to Sinead, Sam and the rest of the team at Ruislip Sales, for their excellent service, with regards to the purchase of my new home in Ickenham, during this difficult time! I am delighted πŸ˜€

Juliet Β· 3 July 2020

5/5

Trustpilot

Aqib Hamid was excellent throughout

Aqib Hamid was excellent throughout. His initial presentation blew away the competition and his attention to the process until exchange was superb. Thank you.

Phil Β· 1 July 2023

5/5

Trustpilot

I have found Lauren Murphy from Gibbs…

I have found Lauren Murphy from Gibbs Gillespie Pinner a very nice and helpful person. She is very easy to speak with and shows you properties immediately that are suitable to your criteria. I would highly recommend going to Gibbs Gillespie Pinner you will be warmly welcomed and the service provided is very efficient and they care about their clients. Well done Lauren keep up the good work!

Manisha Β· 12 October 2023

5/5

Google

Christine and the whole team at Thorgills have been amazing! Always in communication, keeping us up to date with the process and pushing on our behalf. Having been through this process a few times, I can safely say they have been a breath of fresh air and couldn’t recommend them any more!PositiveResponsiveness, Quality, Professionalism, Value

Sinead Β· 26 October 2021

Agent replied Β· 13 June 2024

Dear Sinead Murtagh, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Quick sale

Quick sale and efficient to have separate Move manager to see through process to exchange.

Alison Β· 12 November 2024

Agent replied Β· 27 December 2024

Dear AlisonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team

5/5

Google

I've had a great experience with Louis King from Gibbs Gillespie. He's very professional and always quick to help. I had an issue recently and he went above and beyond to assist. I would definitely recommend the property management department.

Katherine Β· 14 June 2023

Agent replied Β· 13 June 2024

We appreciate your positive review about your recent experience with us, namely Louis! Our team strives to deliver an excellent experience, and are glad you found this to be the case If you have further needs or questions, please reach out! Kind regards Property Management

5/5

Google

Laura and Daniel are fantastic estate agents. I've worked with both over the years on lettings and a sale of a property and it's been an excellent experience. Laura went above and beyond on the sake of my flat recently and made the whole process smooth. Thank you!

Tom Β· 15 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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