Marsh & Parsons Queens Park reviews in Brent

★★★★★ 5/5

Trustpilot

I’ve been letting my flat via marsh and…

I’ve been letting my flat via marsh and parsons for a few years now, and the most important person is your tenancy manager. In my case , Michael stout - he is always so quick and responsive to anything I ask and always lets me know anything important before hand so I can have time to act. He makes my life much easier when dealing with flat issues .

Kindah · 24 July 2026

★★★★★ 5/5

Trustpilot

Max Davis was truly exceptional

Max Davis was truly exceptional! From the outset, he demonstrated remarkable expertise and professionalism in navigating me through a maze of boiler specialists to identify the ideal installation solution for my home. His guidance in sourcing not only the most reliable and capable manufacturer but also the most cost efficient option was nothing short of exemplary.

Navin · 9 October 2025

★★★★★ 5/5

Trustpilot

Holly went above and beyond the call of…

Holly went above and beyond the call of duty to assess our tastes and needs and find a matching property. She also demonstrated persistence and determination in handling dealings with a landlord whose systems were, at best, slow and clunky.

MR · 6 October 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Gabriel Jeffries. He is incredibly knowledgeable about the property market and made the whole process smooth and stress-free. His friendly and approachable manner really stood out, and he was always happy to answer any questions I had. I highly recommend Gabriel and the team at Marsh & Parsons to anyone looking for a professional and reliable estate agent.

FABIO · 15 April 2026

★★★★★ 5/5

Google

Zamar was really helpful assisting us in securing our rental flat. Thanks!

Jack · 10 September 2026

★★★★★ 5/5

Trustpilot

I am delighted with the whole entire…

I am delighted with the whole entire team of March and Parsons Estate most especially Debbie Lewis. I will not be forgetting my lovely sales team Morgan and Debeejah. I will like to work with you guys next time

Esther · 7 October 2026

★★★★★ 5/5

Trustpilot

Marsh and parsons review

I had the pleasure of working with Charlie Stephens, and I can’t speak highly enough about the experience. From start to finish, Charlie was incredibly efficient, reliable, and always went above and beyond to ensure everything was done right. His work ethic is unmatched every task was handled promptly, with precision and care.

Olivia · 17 October 2025

★★★★★ 5/5

Trustpilot

Been with the company as a landlord for…

Been with the company as a landlord for many years, always happy with the standard of service, Michael Stout was my point of contact this time and dealt with my enquiry efficiently and in a friendly manner.

Graham · 3 March 2026

★★★★★ 5/5

Trustpilot

Marsh & Parsons

From the very first phone call and to collecting the keys Marsela & Mo’s communication has been amazing, always keeping me in the loop in everything from how much the flat is, to viewings, to landlords, to tenancy agreements to picking up the keys. They never made me feel belittled, silly, they always made me feel comfortable when talking to them.

Caitlin · 25 August 2026

★★★★★ 5/5

Trustpilot

Debbie was resourceful and proactive in…

Debbie was resourceful and proactive in helping us sort arrangements for our new flat. Thanks again!

Ben · 4 August 2026

★★★★★ 5/5

Trustpilot

Great Customer Service

Baran attended to me concerning an issue with my Landlord.During our conversation, he was polite, responsible, respectful and made every effort to understand my situation.He considered all the salient issues before making any comments.He was non-judgmental and unbiased when giving advice.He understood the requirements of his job and tried his best to endure costumer satisfaction was reached by the end of the discussion.His mediation and problem solving skills are excellent.His first concern was to do his utmost best to resolve the situation to a reasonable conclusion on both sides.It is my opinion that Baran is most definitely an asset to Marsh & Parsons.

MM · 19 November 2024

★★★★★ 5/5

Trustpilot

Always great service from Marsh &…

Always great service from Marsh & Parsons for my rental flat. Baran is always efficient & helpful resolving enquiries and suggesting great solutions. Highly recommend check out their services.

Tatiana · 1 May 2026

★★★★★ 5/5

Google

Ikneet provided me with the best experience I’ve ever had renting a property. She was genuine, kind, professional and 100% on it when it came to organising my new tenancy. It seems rare nowadays to find a letting agent who you can trust, and Ikneet is a gem. Very accommodating and switched on. Not only super pro, but a brilliant and lovely person too. I am thrilled with my experience overall and excited for my new start; thank you to Ikneet and the rest of the team!

Mariam · 15 November 2025

★★★★★ 3/5

Trustpilot

Word to the wise regarding M&P

I have had multiple challenges working with this letting agent and and would not recommend them as a tenant. They look out for their landlord clients and make a pretty penny doing it. Even my landlord said their fees are high. The staff changes frequently and there was a lot of pressure for me to bid high and do a long tenancy to get a flat I ended up having to leave early as they neglected to put in a break clause which was very expensive for me and very lucrative for them. Max Davis and Roy Khan were very helpful though, but make sure you read the fine print before you sign anything as it may come back to bite you!

Faf · 1 November 2024

★★★★★ 5/5

Trustpilot

Responsive, helpful and professional.

Lucy Meehan has been a great. Very responsive, helpful and professional.

Arjun · 28 August 2026

★★★★★ 1/5

Trustpilot

Arguably the worst agents in London

Arguably the worst agents in London. Don't even think of working with these people. They are nice and useful until you sign, after that they are not just useless, but will ignore you, make your life hell and purposely sabotage your peace. Also not a one person in the staff sort of thing. Disgraceful these bunch are still in business.

Jason · 19 August 2026

★★★★★ 5/5

Google

Great day of viewings with Ruairi. After emailing with one property I'd found on zoopla, Ruairi created a full list of options related to what I'm looking for. It was great to hear all of his insights and recommendations for the area. He is clear, thorough and very very on the ball - thank you !

Josephine · 10 September 2026

★★★★★ 5/5

Google

Paulina was lovely and showed us around a flat we really like! She answered all our questions.

Rosanna · 10 July 2026

★★★★★ 5/5

Google

Great experience with Lewis Assim from the sales team. His knowledge of the area and expertise made it a very smooth process. Lewis understood quickly what we were after and regularly showed us off market properties that he thought we might like. Throughout the process (from our property search, to our offer being accepted and through to completion) Lewis has consistently provided us with updates and handled our requests in a very timely manner. Thank you Lewis for helping us navigate the purchase of our first property!

Mathilde · 10 October 2024

★★★★★ 5/5

Google

James was fantastic to work with, very clear communication and very reliable

Alberto · 10 August 2026

★★★★★ 1/5

Trustpilot

Your home purchase may be important to you, but it isn't to M&P!

This review relates only to the Streatham Hill branch of Marsh and Parsons, through which I attempted to buy a home in 2025. My experience points to a disorganised and poorly managed estate agency, and I would recommend prospective buyers and sellers avoid M&P and choose from the many other excellent estate agents in the area. The lack of care and transparent communication from M&P has left me without a home for several months and thousands of pounds out of pocket. Junior estate agents seem reluctant to escalate obvious issues to managers, and the branch director, Jonathan Mallet, has made no attempt to provide the most basic level of customer service.

Toby · 7 March 2026

★★★★★ 5/5

Google

Great experience with marsh & parsons for our first time renting in London. Tyanna (Our agent) told us about the local area and was very friendly & approachable. Rachel was also great and helped us out whenever we needed. All the staff are very helpful whenever we’ve had to call / dropped in even if they’re not directly involved. A great group of agents, very professional but also chilled atmosphere when you go in and need something. Great communication & they quickly sorted and guided us through the renting process. They also bailed me out when I’d locked myself out of my flat in my PJs with no phone - heroes ❤️

Rish · 10 September 2024

★★★★★ 5/5

Trustpilot

Max has been very helpful answering…

Max has been very helpful answering within 24 hrs and the issue was sorted within 48hrs. He was very responsive and reassuring.

Antoine · 15 May 2026

★★★★★ 5/5

Trustpilot

Caitlin was absolutely fantastic

Caitlin was absolutely fantastic! Thank you

Anna · 31 August 2026