Marsh & Parsons Queens Park reviews in Brent

★★★★★ 5/5

Trustpilot

Nayara has been amazing! Incredible service

Nayara has been amazing! I’ve been kept in the loop with everything, never wondering if my email has been received, always keeping me updated on progress. My issue has been resolved with speed and without fuss, made the process really simple and I feel I am in good hands.

Lois · 3 March 2026

★★★★★ 5/5

Google

I sold my flat through Marsh and Parsons earlier this year . My agent Kylan was a gem; helpful and responsive. He was wonderful at keeping the sale on track, chasing up my very slow solicitors along with achieving a price I was happy with. I would heartedly recommend both Kylan and Marsh and Parsons

Brigid · 2 January 2026

★★★★★ 5/5

Google

We had a wonderful experience buying a home with Marsh and Parsons due to the help of Kylan. We were very impressed with Kylan's helpful approach and helping us find the home we were looking for. Kylan was very responsive throughout the …

Tom · 9 April 2026

★★★★★ 5/5

Trustpilot

We rented a managed property through…

We rented a managed property through Marsh and Parsons. At the end of the tenancy the landlord tried to retain a lot of the deposit unreasonably. We ended up having to use the arbitration process. Abdullah was helpful and courteous throughout. He was mindful that the process was unfamiliar to us. He made sure we were treated fairly and offered guidance that made it easier to navigate the process.

Adam · 18 August 2025

★★★★★ 5/5

Google

We viewed a property with Marsh recently and had the best experience with them, especially the agent Paulina from Queens Park was really a joy to work with. She made us feel comfortable, ensured we are aware of the process and patiently …

Yadhukrishna · 26 March 2026

★★★★★ 5/5

Google

Marsh and Parsons have been excellent with our recent sale - brought in a good amount of prospective buyers and pushed the process through once we had buyers. Special mention to Ruairi who was a great help with getting us to completion !

Zoe · 16 March 2026

★★★★★ 5/5

Trustpilot

Lucy has been amazing throughout our…

Lucy has been amazing throughout our tenancy. From our onboarding process to any issues in the house to our check out. Everything has been super smooth and we are so grateful to her for everything 😊

Ishan · 5 May 2026

★★★★★ 5/5

Google

We purchased a new house in Queens Park via Marsh & Parsons. We mainly dealt with Kylan who was outstanding and supported us all the way through to completion. In fact, without Kylan's proactivity, we would never have bought this home!

Paul · 16 March 2026

★★★★★ 5/5

Trustpilot

Debbie Lewis is always super helpful…

Debbie Lewis is always super helpful with any issues and speedy at getting back to us. Thanks so much!

Lily · 17 August 2026

★★★★★ 5/5

Trustpilot

I want thanks Marsh & Parsons Estate…

I want thanks Marsh & Parsons Estate Agents and especially Debbie Lewis for helping us organize our move to a new apartment. It was a wonderful experience working with this agency.

Oleg · 15 May 2026

★★★★★ 5/5

Trustpilot

I’ve been letting my flat via marsh and…

I’ve been letting my flat via marsh and parsons for a few years now, and the most important person is your tenancy manager. In my case , Michael stout - he is always so quick and responsive to anything I ask and always lets me know anything important before hand so I can have time to act. He makes my life much easier when dealing with flat issues .

Kindah · 24 July 2026

★★★★★ 5/5

Trustpilot

Max Davis was truly exceptional

Max Davis was truly exceptional! From the outset, he demonstrated remarkable expertise and professionalism in navigating me through a maze of boiler specialists to identify the ideal installation solution for my home. His guidance in sourcing not only the most reliable and capable manufacturer but also the most cost efficient option was nothing short of exemplary.

Navin · 9 October 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Gabriel Jeffries. He is incredibly knowledgeable about the property market and made the whole process smooth and stress-free. His friendly and approachable manner really stood out, and he was always happy to answer any questions I had. I highly recommend Gabriel and the team at Marsh & Parsons to anyone looking for a professional and reliable estate agent.

FABIO · 15 April 2026

★★★★★ 5/5

Trustpilot

Marsh and parsons review

I had the pleasure of working with Charlie Stephens, and I can’t speak highly enough about the experience. From start to finish, Charlie was incredibly efficient, reliable, and always went above and beyond to ensure everything was done right. His work ethic is unmatched every task was handled promptly, with precision and care.

Olivia · 17 October 2025

★★★★★ 5/5

Trustpilot

Marsh & Parsons

From the very first phone call and to collecting the keys Marsela & Mo’s communication has been amazing, always keeping me in the loop in everything from how much the flat is, to viewings, to landlords, to tenancy agreements to picking up the keys. They never made me feel belittled, silly, they always made me feel comfortable when talking to them.

Caitlin · 25 August 2026

★★★★★ 5/5

Trustpilot

Been with the company as a landlord for…

Been with the company as a landlord for many years, always happy with the standard of service, Michael Stout was my point of contact this time and dealt with my enquiry efficiently and in a friendly manner.

Graham · 3 March 2026

★★★★★ 5/5

Trustpilot

Debbie was resourceful and proactive in…

Debbie was resourceful and proactive in helping us sort arrangements for our new flat. Thanks again!

Ben · 4 August 2026

★★★★★ 5/5

Trustpilot

Great Customer Service

Baran attended to me concerning an issue with my Landlord.During our conversation, he was polite, responsible, respectful and made every effort to understand my situation.He considered all the salient issues before making any comments.He was non-judgmental and unbiased when giving advice.He understood the requirements of his job and tried his best to endure costumer satisfaction was reached by the end of the discussion.His mediation and problem solving skills are excellent.His first concern was to do his utmost best to resolve the situation to a reasonable conclusion on both sides.It is my opinion that Baran is most definitely an asset to Marsh & Parsons.

MM · 19 November 2024

★★★★★ 5/5

Trustpilot

Always great service from Marsh &…

Always great service from Marsh & Parsons for my rental flat. Baran is always efficient & helpful resolving enquiries and suggesting great solutions. Highly recommend check out their services.

Tatiana · 1 May 2026

★★★★★ 5/5

Google

Ikneet provided me with the best experience I’ve ever had renting a property. She was genuine, kind, professional and 100% on it when it came to organising my new tenancy. It seems rare nowadays to find a letting agent who you can trust, and Ikneet is a gem. Very accommodating and switched on. Not only super pro, but a brilliant and lovely person too. I am thrilled with my experience overall and excited for my new start; thank you to Ikneet and the rest of the team!

Mariam · 15 November 2025

★★★★★ 3/5

Trustpilot

Word to the wise regarding M&P

I have had multiple challenges working with this letting agent and and would not recommend them as a tenant. They look out for their landlord clients and make a pretty penny doing it. Even my landlord said their fees are high. The staff changes frequently and there was a lot of pressure for me to bid high and do a long tenancy to get a flat I ended up having to leave early as they neglected to put in a break clause which was very expensive for me and very lucrative for them. Max Davis and Roy Khan were very helpful though, but make sure you read the fine print before you sign anything as it may come back to bite you!

Faf · 1 November 2024

★★★★★ 5/5

Trustpilot

Responsive, helpful and professional.

Lucy Meehan has been a great. Very responsive, helpful and professional.

Arjun · 28 August 2026

★★★★★ 1/5

Trustpilot

Arguably the worst agents in London

Arguably the worst agents in London. Don't even think of working with these people. They are nice and useful until you sign, after that they are not just useless, but will ignore you, make your life hell and purposely sabotage your peace. Also not a one person in the staff sort of thing. Disgraceful these bunch are still in business.

Jason · 19 August 2026

★★★★★ 5/5

Google

Great experience with Lewis Assim from the sales team. His knowledge of the area and expertise made it a very smooth process. Lewis understood quickly what we were after and regularly showed us off market properties that he thought we might like. Throughout the process (from our property search, to our offer being accepted and through to completion) Lewis has consistently provided us with updates and handled our requests in a very timely manner. Thank you Lewis for helping us navigate the purchase of our first property!

Mathilde · 10 October 2024