Bond Oxborough Phillips Braunton reviews

★★★★★ 5/5

Facebook

We have recently moved into a property via Bond Oxborough Phillips and have found the whole process from the initial viewing to actually moving in, great! We have dealt with Pippa at the Bideford branch, both my husband and I agree she is an asset to the company. Pippa has gone above and beyond to help us, she's super friendly and nothing feels like to much trouble to ask her. Pippa has remained in touch since we moved in and has dealt with any enquiries, very quickly and efficiently. We would not hesitate to recommend this company- big thanks to Pippa 😊

Debbie · 24 May 2022

★★★★★ 1/5

Trustpilot

Extremely poor communication and lack of trust

Extremely poor communication and lack of trust. as a buyer, treated terribly. Confirmed an offer, only to gazump with a higher bid, without getting back to me. When asked why this had happened - told 'well the other buyer got their ID in quicker than you'. I said I was ready to go, but now didn't trust viewing properties marketed by them, in case it happened again. Disgusting immature response. No follow up. Pretty sure the seller doesn't realise their unethical practices. I will now not view any properties marketed by them, as I will not trust their purchase process.

S · 10 April 2025

★★★★★ 5/5

Google

We would highly recommend Bond Oxborough Philips Estate Agents in Barnstaple who recently achieved an excellent sale on our property. We were especially impressed by Aidan White and Dawn Davies who were highly professional at all times and kept us informed throughout the process. Philippa Bishop was also extremely helpful in progressing our sale through to completion.

Andrew · 16 February 2024

★★★★★ 5/5

Google

You made the whole process smooth and easy to understand from the start. Always informed us with any relevant information and helped us secure a successful result. Having never sold a house before you helped, advised and guided throughout, Thank you very much to Wayne and Lee.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 25 August 2021

★★★★★ 5/5

Google

We dealt with Wayne mostly, during the sale of our bungalow, and found him to be very professional, but also very helpful and easy to communicate with. After finding a buyer, he also helped to ensure a swift and smooth transaction. I would thoroughly recommend the Braunton branch of B.O.P.PositiveQuality

Tim · 25 August 2021

★★★★★ 1/5

Trustpilot

Poor experience with Torrington Office

My experience with this office left a lot to be desired. Communication was inconsistent, and there appeared to be a noticeable difference in the level of service provided to different clients.

Jane · 4 June 2026

★★★★★ 5/5

Google

Have dealt with Bond Oxborough a few times now and Aiden is a real professional and has been so helpful, would defiantly recommend their services.

The · 22 April 2025

★★★★★ 5/5

Google

I contacted Bond oxborough in order to gain some information on an extension we were planning to build. They were very quick to reply and very helpful in giving us an estimate on the value it could add to our property. Would recommend highly and thanks to Aiden for all your help!

Chris · 16 February 2024

★★★★★ 5/5

Google

I’m not one to post reviews for people “doing their jobs” but sometimes people go above and beyond. I dealt with Aidan and Jen who helped me work through a lot of issues to get a fantastic outcome. I couldn’t be happier and would certainly recommend them! Many thanks to the team

Mark · 12 January 2024

★★★★★ 5/5

Facebook

My husband and I can highly recommend Bond Oxborough Phillips, as their team dealt with our purchase very efficiently and competently. There were undue delays outside of everyone's control, but there was always a friendly, patient assistant on the line who reassured us when we had queries or concerns regarding our purchase. We are not planning to move again, but should the situation arise, we will use them without hesitation.

Mon · 7 April 2022

★★★★★ 5/5

Google

Claire & Lorraine were both really helpful & very friendly. We didn’t feel pressured at all when we were looking at the houses & we were able to go back a few times before going ahead with the house buy. Also thank you Jodie who dealt with us buying the property. Nothing was ever too much trouble for any of them & everything was dealt with so efficiently if we had any questions or quiries. Thank you guys, we are very happy in our new home & are currently enjoying making it our own :) x

Lucy · 4 June 2019

★★★★★ 5/5

Google

Finn, Makaela, Dawn and all the other staff we dealt with were both friendly and efficient. Kept us informed as we progressed. Would certainly use BOP if we move again, which is most unlikely at our age. We are very satisfied with what we have.🙂 …

Ken · 24 November 2025

★★★★★ 5/5

Google

I rented a property through Bond Oxborough Phillips. At 67 years of age and having never rented before Amy and Jen were both friendly and professional explaining everything I needed to do. Throughout my tenancy of 1 year they were always helpful and made me feel very welcome, nothing was too much trouble. I cannot recommend them highly enough.

Peter · 12 January 2023

★★★★★ 5/5

Facebook

I used Bond Oxborough Phillips in ilfracombe for my recent house sale. I found their team to be both friendly and professional. I received regular calls and emails including feedback from each viewing. The sale went through extremely smoothly with great communication from all on the Bond Oxborough team, especially Amanda, who I spoke with regularly. I would recommend them highly and thank them for all their help.

Celia · 22 May 2021

★★★★★ 5/5

Google

Having dealt with many lettings agents over the last few years, I was truly impressed by this company. Their service is absolutely first class, to the point that I wouldn't use anyone else in future. Jenette is highly professional, responsive and delivers to promise. Customer service is first class and they waste no time in "making things happen". Hats off to these people!PositiveResponsiveness, Professionalism

David · 12 January 2022

★★★★★ 5/5

Google

Moved into one of their lettings about 3/4 years ago. I can honestly say that they have been nothing but completely professional. Polite and friendly staff. Fantastic customer service. If an issue arise in the property, it was dealt with quickly and with minimal effort on my part. Staff were always more than happy to help and listen to any issues I had and worked with me to find a solution. Highly recommend this letting agent and will sorely miss dealing with them now that I have moved. 11 out of 10!PositiveResponsiveness, Quality, Professionalism, Value

Sean · 12 January 2022

★★★★★ 1/5

Trustpilot

“APPALLING LANGUAGE”-Total Lack of Respect

I telephoned the Torrington office to make an appointment for my house to be valued, it had previously been valued by Howard Bowles from the Torrington branch some 18months previously so just wanted to check whether he needed to re-visit. Whilst on the phone making the appointment I heard a male member of staff shout at the top of his voice..”Well you can F*** right off”.. I can only hope he was not speaking to a customer on the phone but someone else. The guy I was speaking to made a sshhhh sound as he was clearly very embarrassed and apologised for his colleagues appalling and very unprofessional behaviour. Whilst I was called back some days later but at a time much later than arranged by Howard Bowles I certainly would not now consider using BOP as clearly they have shown themselves to be extremely unprofessional in front of clients and certainly totally uncaring of clients opinions. I certainly would have expected better, obviously did not attend the good Customer Service course.

Beverley · 11 July 2024

★★★★★ 5/5

Google

Jeanette at Bond Oxborough Barnstaple has been managing my property for five years now and I have received exemplary service. Amy at the office has been excellent also. Both are extremely responsive to any queries sorting them out immediately. They balance tenants and landlords needs and we are all very happy with the result. Many thanks to a great TeamPositiveResponsiveness, Quality, Professionalism, Value

Rachel · 12 January 2022

★★★★★ 5/5

Google

Throughout our experience of buying and selling our property through Bond, Oxborough Phillips we have received excellent ,professional service. All our requests have been responded too with courtesy and good humour and we would not hesitate to use them again and recommend their services to friends. We would especially like to thank Aidan for his efforts on our behalf. Thank you all.PositiveResponsiveness, Professionalism

Jan · 12 January 2022

★★★★★ 5/5

Google

Fantastic estate agents in Barnstaple, especially our estate agent Jen! Whenever we’ve had any questions, she has been extremely quick at responding and is always very helpful, friendly and approachable. We are so grateful to have Jen as our estate agent and I would highly recommend her and Bond Oxborough Phillips for anyone looking to rent or buy 😊

F · 26 April 2025

★★★★★ 5/5

Google

Wayne Clifton handled our sale and , from the outset it was clear that Wayne has a passion for his job. He went above and beyond in securing and following up on our sale. His professionalism and handling of all matters are to be commended. Thanks also to Lee who kept us up to date on the sale and checked our boiler was working in the cold weather. I would not hesitate in recommending Wayne and Bond Oxborough Phillips in Braunton.PositiveResponsiveness, Quality, Professionalism, Value

Les · 25 August 2021

★★★★★ 5/5

Google

Aidan White and colleagues rom BOP Barnstaple were excellent from start to finish. It took just 8 weeks exactly from BOP being instructed to sale and completion. Can't argue with that! Thanks Aidan and team. Lovely people too.

Rob · 12 January 2024

★★★★★ 5/5

Google

Having had to step into searching for a rental property again for the first time in 6 years, we were doing so with trepidation when hearing the horror stories of people in similar situations. However Jeanette provided a professional reassuring service, doing all she could to ease us down the road to find out next home. Would recommend BOP to anyone looking for a rental property in the area, you will not be disappointed.

Billy · 12 January 2022

★★★★★ 5/5

Google

We recently sold our home through Bond Oxborough’s Braunton office. From our initial meeting through to post completion both Wayne and Lee have been fantastic. Even though our sale fell through twice, they eased our stress by providing great communication and honest opinion throughout the whole process. If you’re looking to sell in or around Braunton give them a call, they provide a professional, honest and competitive service. Highly recommended!

Barry · 30 May 2022