Every review we hold for the Braintree office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMichaels have been fantastic
Michaels have been fantastic through the whole process.Aaron came to value our property and he was polite and direct without being pushy, we had several other agents over to value and after the meeting with each we did not hesitate to select Michaels to market our property.We had a lot of viewings and Charlotte or one of the team was available to greet the prospective buyers for each of them and plenty of notice was given.I would not hesitate to recommend Michaels (and have already done so to several friends and colleagues) we will certainly use them again when we come to sell our next property.We also use Michael's mortgage advisor and she was great.
Matthew · 20 March 2024
★★★★★ 5/5
TrustpilotAaron and Gemma went above and beyond…
Aaron and Gemma went above and beyond to push through a very difficult purchase and sale process
Gary · 21 November 2024
★★★★★ 5/5
TrustpilotBraintree Michael's are an amazing, professional and friendly team, recommend 100%
Michael's took on my mum's house at probably the worst time to sell a house in the last 20 years. They did it with fortitude, patience and perseverance. In fact it was their skills in saying 'if you liked that house can we show you another we think you'll also really like', that got us the sale. In these days of Zoopla and Rightmove I know people question the value of estate agents, but Michaels's earned every penny of this commission. Thoroughly recommend, and will use them when we sell our house. Thank you to the Michael's Braintree team, you did a super job
Mrs · 19 February 2024
★★★★★ 5/5
Trustpilot5 Star Michaels
I sold my house using Michaels, it was the first time I’d ever sold a house so I was completely lost at to where to even start. I had seen how professional the staff were when selling other properties on my estate, and when I spoke to my neighbours about them I was only told positive stories.On making the enquiry about selling my house, they were professional with me and came out to value my house. The valuation was realistic and when I agreed the T&Cs which were competitive the house was listed. The photographs made my house look excellent, did I really want to sell on seeing them!! lol I had numerous viewings arranged over a weekend, the first couple that viewed it offered and Michaels worked hard on my behalf to maximise my best sale price. The sale progressed quickly and as promised, I was kept updated regularly and helped where needed at every stage.I won’t use another Estate agent after this experience! Can’t recommend highly enough!!
Mr · 13 February 2024
★★★★★ 5/5
GoogleJoely was amazing from start to finish, Gemma, so helpful and polite, everyone made it a comfortable experience, thank u! Definately recommend.
O · 13 August 2024
★★★★★ 5/5
TrustpilotIncredible Team
I really cannot rate Michael’s estate agents enough! I have sold my property, purchased and also done my mortgage with them! What a fantastic service from the team throughout. They kept me up to date every step of the way and everything went so smoothly. Everyone says moving is one of the most stressful things you can do but Michael’s took this stress away.
Jessie · 30 October 2024
★★★★★ 5/5
TrustpilotWe just bought our first home and…
We just bought our first home and Michaels was the estate agent. From the start of the process to us receiving our keys they have done an exceptional job.
Dammy · 9 December 2025
★★★★★ 5/5
GoogleI dealt with Michaels Braintree and Witham to sell my property in Witham and they helped all the way from start to finish, nothing was too much trouble and after my previous experience with another estate agent I will be recommending Michaels and in particular Steve and Patrick to friends and family, great service and thanks again - hope you enjoyed the beers
Paul · 24 October 2019
★★★★★ 5/5
TrustpilotBrilliant company - Brilliant service
I had the pleasure of dealing mainly with Aaron, but I cannot miss out Stephen and Charlotte. The service and patience they all showed over the past 7 months has been phenomenal. Through no fault of theirs the length of time to exchange has tested all of our patience but they guided us amazingly well. I simply cannot recommend these guys highly enough. The best Estate Agents I have dealt with in many a year.
Susan · 18 April 2024
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional, They lie. They say they are not a stereo typical estate agent, but what they really mean is that they practice the very worst attributes of the worst estate agent by lying. Truly awful company. From experience, please do yourself a favour and avoid this company.
Kelly · 8 May 2025
★★★★★ 5/5
TrustpilotWhy can't the Solicitors be this good!
From estate agents to the sales progressor, all staff are lovely. Jo Davy (the sales progressor for my purchase) was particularly fantastic. Responsive, understanding and proactive.
Pete · 15 December 2025
★★★★★ 5/5
GoogleWe purchased our new home through Michaels, mainly dealing with Stephen. We were impressed with the level of service. Stephen made sure he knew what was going on all along the chain and addressed any concerns. He made sure we were provided with frequent updates, a marked difference from the agent dealing with the sale of our property. Thank you!
Sarah · 24 October 2019
★★★★★ 5/5
TrustpilotSamuel Francis letting agent
i contacted Samuel Francis about letting one of my properties out through Michaels and he was very promp and efficent in doing so .he has also kept me advised of any updates regarding the property as the lease proceeds. i am hoping to do several years business with him and Michaels in to the futurebest regards m j a
Michael · 24 November 2024
★★★★★ 5/5
TrustpilotBy far the best!
Michaels Property Consultants are by far the best in the area. The team were great from start to finish, making the process easy and stress free.
Charmaine · 4 December 2025
★★★★★ 5/5
TrustpilotGreat experience!
Have had such a wonderful experience with Ollie, he has gone above and beyond to help me arrange viewings. Super friendly and knowledgable and cannot do enough to help!
Amy · 1 November 2025
★★★★★ 5/5
TrustpilotFantastic communication
Fantastic communication! They were always on top of things, kept me updated, and really pushed the process along. I’d highly recommend them for both selling and buying.
STUART · 18 November 2025
★★★★★ 5/5
GoogleOver the course of nearly a year, we have dealt with Sophie, Stephen, Declan & Patrick at the Braintree branch. From initial house valuations, marketing, viewings, and help with our onward purchase, the team have been great throughout. Very professional, helpful, friendly and easy to deal with.
M · 17 April 2022
★★★★★ 5/5
GoogleMichael’s were selling my property and I can honestly say they were in constant contact and kept me up to date! Sophie was amazing with my after care, she’s brilliant and gets the job done! Thank you!
Laura · 17 April 2023
★★★★★ 5/5
TrustpilotProfessional standards
Receiving a courteous reminder about my appointments, Kieran arriving early for my viewing, his knowledge of other stock and and understanding of my requirements.
Iain · 13 November 2025
★★★★★ 5/5
GoogleHaving recently completed the sale of our house I would like to thank everyone at Michaels for there first class service, special thanks to Sophie for going above and beyond to make us feel at ease through the whole process, I would highly …
Bassline · 17 April 2022
★★★★★ 5/5
TrustpilotFaultless…
From start to finish the whole process was professional and stress free.
Dean · 21 February 2026
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to end! The team at Michaels were brilliant, especially Sophie who kept us informed throughout the whole process, making it a stress free experience. I would highly recommend Michaels!
Gregory · 17 April 2023
★★★★★ 5/5
TrustpilotFrom the very start i found Michaels to…
From the very start i found Michaels to be professional and approachable, Allan,Carla and Lee handled the sale with a lot of sensitivity due to my mum being 90 years old and for obvious reasons found the process very stressful. Would have no issue in recommending Michaels and indeed are using them again in the sale of my own property. Well done!
Timothy · 1 July 2024
★★★★★ 5/5
TrustpilotExcellent Professional Service
We have been very impressed with Michael's Estate Agency, from the sales team to completion.Once our sale was agreed Michael Bickmore took charge of liaising with all parties concerned and kept us updated throughout. He continually informed us what stage we were at and what to expect next. We felt very confident that Michaels were providing us with a professional service. We have no hesitation in recommending Michael's.
Jane · 14 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.