Croudace Homes Braintree reviews

★★★★★ 5/5

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Sales Manager Croudace Homes

I dealt with the Sales Manager, Roger Farr, when considering the purchase of a property on Croudace Homes' Priory Grove development in Oxford. From the outset I found Roger to be helpful, informative, efficient and always amenable.During the purchase process he kept me up to date with the progress of the build and subsequently progress of Croudace's legal team. When I requested an additional kitchen appliance to be fitted Mr Farr arranged this willingly and with his usual helpful approach. Post completion of the purchase of the property Roger remained helpful in answering any queries I had.

MR · 20 December 2024

★★★★★ 5/5

Trustpilot

Great experience for the homebuyer.

We have recently purchased a property from Croudace homes at Willowbrook Park in Didcot. Jenny, Charlotte and John were all brilliant with their advice and assistance. They are a really welcoming team with a sense of community and commitment to finding you the right property. Following completion, we had a home demonstration then moved in shortly afterwards. A couple of minor issues were resolved before we even moved in.

KEITH · 17 July 2022

★★★★★ 5/5

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The ladies at the Sales Office have…

The ladies at the Sales Office have been brilliant. Charlotte Theobold in particular. She took her time in helping me to choose my new home. Jenny and Laurie were also very welcoming. Nothing was too much trouble. Daniela at the Care Team was very helpful on the phone today regarding snagging.

Davina · 4 January 2024

★★★★★ 5/5

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Croudace Homes corporate volunteering programme is amazing

Croudace Homes have supported the project I run, Hitchin Youth Allotment (HiYA), several times through their corporate volunteering programme. HiYA teaches young people where food comes from and gets them involved in a really hands on way. Every time, Croudace have been amazing, great skills and really get stuck in. They have become invaluable to our expansion programme. They give their time so generously and the people who come are always lovely. I can't speak too highly of them.

Paul · 15 December 2024

★★★★★ 5/5

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Customer care maintenance team

From 2021-2024 I have had remedial work carried out on my apartment.Most of the work was carried out by Guy Day of the customer care maintenance team.Guys work is of a very high standard and is carried out with the minimum of fuss.Guy always leaves the place spotless after carrying out the work.He is always prepared to go the extra mile in ensuring that everything was carried out to our satisfaction.He is easy to get along with and always has a positive disposition.I can’t speak highly enough of Guy and he is a credit to the customer care team.

John · 29 November 2024

★★★★★ 1/5

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You might want to change your advert…

You might want to change your advert for Vyne Park Basingstoke saying it's located in the Beautiful Village of Basingstoke. Basingstoke is a Town of well over 100,000 residents. That's hardly a village. Slight misleading sales advert don't you think

David · 16 July 2024

★★★★★ 5/5

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Willowbrook Park Team - AMAZING!

As a First Time Buyer I was so nervous about buying my own home but the Team at Willowbrook Park were amazing in making sure everything went smoothly. They are so kind and helpful. Would recommend them to anyone who wants to purchase a home with Croudace.

Sophie · 28 January 2024

★★★★★ 5/5

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Welcoming

I have only been here for three months, but have found it a very welcoming company from everyone I have interacted with. I have been able to suggest processes or procedures, and these have been discussed and implemented, so I feel I can have an impact here.

Redacted · 17 November 2025

★★★★★ 5/5

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Alin is always prompt and courteous

Alin is always prompt and courteous. I trust him to do a good job and he never disappoints.

Anonymous · 23 April 2025

★★★★★ 5/5

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Thank you Croudace...

We have found dealing with Croudace Homes a complete pleasure. Things couldn't have gone smoother, and any time we needed help with anything, Steve and Ana were always there for us. From Ryan heading the project to everyone involved thank you for all of your hard work and efforts.

Andy · 31 October 2023

★★★★★ 5/5

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Fantastic Service at Silk Row- We have recently purchased our first…

We have recently purchased our first home with Croudace at Silk Row. Steve and Ana were brilliant throughout the process. From accommodating site visits to look at the progress of our build and arranging minor snagging to be rectified in a timely manner. Very happy and would highly recommend.

Shannon · 31 October 2023

★★★★★ 5/5

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Snagging by croudace repair team

Had a few snagging problems had Sam out to correct them . Sam is a very conciensious and polite man , he repaired the things that were not right perfectly leaving everything in great order .

Carol · 12 July 2024

★★★★★ 5/5

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Our experience of buying a Croudace home…

Our experience of buying a Croudace home from start to finish has been brilliant. We were originally hesitant about the idea of purchasing a new build due to all the horror stories, and whilst we can only speak from our experience, Croudace have completely changed our view. Having been in our home almost two years now, the level of customer service from the initial reservation stage right up until now has been exceptional. We were lucky to have only a few minor snags but anything that has popped up over the two years we’ve been here has always been rectified, quickly and efficiently. Paul and Dave especially are a real credit to the company, nothing is ever too much trouble and they’re always a pleasure to deal with. We would most definitely consider buying another Croudace home in the future, but for now we’re very happy with our new home and hope to stay here for many more years to come. A big thank you to everyone at Croudace - keep up the good work!

Cooper · 12 September 2024

★★★★★ 5/5

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Recent Purchase

So I recently purchased a house on the Willowbrook Park development. My initial visit was to review Croudace, L&G and Cala Homes in the area. Being honest it was the responsiveness and attentiveness of the sales staff at Croudace (Laurie and Charlotte) that eventually won my business. From start to finish of a very long process (due to solicitors not sales staff) they were always their to guide, explain and chase. Thoroughly professional, friendly and really trying their best to help customers. Can't thank them enough for their support over a few difficult, trying months. They also tolerated my delinquent dog on numerous site visits.

Mr · 8 September 2024

★★★★★ 5/5

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A superb team at Blakemore Manor

The ladies at the Croudace Blakemore Manor development have been absolutely fantastic. My son is a first time buyer and will be exchanging contracts on a superb house tomorrow. Many thanks to Sarah, Nikki and Danni who have been so supportive and understanding throughout the process.

Lynda · 31 October 2023

★★★★★ 5/5

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Very professional and friendly teams going far beyond their responsibilites.

We have been very satisfied with Croudace Homes since the very begging of dealing with them. A very professional help and support, fast reactions and helping us to achieve our goals.Today, we had a gentleman from Croudace that came to fix a few steps in our staircase. He was very professional, he respected our property (we have got a rule of no shoes at home) and very friendly. He went an extra mile by cleaning the glue residue that I carried to a carpet. It took him over 20 minutes to clean it. He did not have to that as it was my fault. I would recommend Croudace Homes to anyone who’s looking for their own nest. Great homes, great quality and fantastic and professional teams to support you with you journey before and after buying a property.

Damian · 6 August 2024

★★★★★ 5/5

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Croudace Homes Review

Our company, Elliotts Facilities Management, has provided services to the facilities team at Croudace Homes for a number of years. The team at Croudace are friendly, highly professional and a pleasure to deal with. They are meticulous in their approach to their customers and their staff teams, ensuring that we share their same values when delivering services to them. We look forward to playing our part by providing high quality services to the Croudace Homes family for many years to come.

Paul · 17 July 2024

★★★★★ 5/5

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Sam Ankrah is an experienced person no…

Sam Ankrah is an experienced person no matter what kind of work that needs to repair and maintain. We sincere thanks Sam did a great job. Keep up the good work👍💪🏻👏🏻🙏🏻

Annie · 1 August 2024

★★★★★ 5/5

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Big thank you to Zane the site manager…

Big thank you to Zane the site manager at Didcot who organised an off cut of skirting board to be set aside for us when ours needed repairing (in a home we bought from Croudace nearly 8 years ago!). Another reason for us to recommend Croudace homes!

Catherine · 1 September 2023

★★★★★ 5/5

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High quality homes and supportive team members

From our initial tour of the plot to moving in and now 2 years on, our experience of croudace has been great. Nikki and Daniella, in particular, have always been very supportive and happy to help with any queries or questions. We’ve been very happy with the quality of our new home as whole. However, if we’ve ever needed anything amended under the 2 year warranty, it has been easy to arrange and Rob the handy man has always fixed any issues. We would highly recommend a croudace new home.

Gemma · 11 July 2024

★★★★★ 5/5

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Simply the best

I have purchased a house from croudace homes in the past and have been nothing but impressed with their standard of quality, professionalism and standard of customer care and satisfaction. They are a 5 star builder and strive to do everything they can to achieve the best. I have dealt with croudace on many occasions since my house purchase and every time I have been satisfied and feel that once you have bought from them you receive loyalty all round. I would never look to another property developer.

Sarah · 11 July 2024

★★★★★ 5/5

Trustpilot

Great after service team

We have recently moved into a Croudace Homes property in Didcot, had some teething issues as you do with any new builds, but the aftercare team have been there to deal with the issues promptly. They are all respectful, courteous and quick with their repair jobs to ensure we didn’t get a lot of disruption considering me and my wife both work from home. We would like to specifically mention Jason Cupone-Taylor who has been amazing, he has always shown extra care and attention when resolving any issues/repairs, is always on time, provides multiple slots so he can work around our schedule, is really good at what he does and is very easy to work with. He is the main reason we are giving the company an overall 5 star rating.

Hass · 5 July 2024

★★★★★ 5/5

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Croudace Farleigh

Croudace Farleigh. We moved into our Croudace home on October 29th.The sales team especially John Jenny and Val were very helpful throughout the process. We are extremely happy with our purchase and the continuing help we have received in dealing with any problems.A special mention to Dave and Sam from customer service who are always there for the teething troubles.

Tim · 17 May 2022

★★★★★ 5/5

Trustpilot

good experience

We moved in just over six weeks ago, a few snags but the guys from Croudace, Paul, David and Guy made the experience very easy. Came along, cleaned up, no drama.

Tony · 8 July 2024