Trusted Agent profile Β· Braintree

Branocs Estates LTD Braintree reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

219 reviews across 2 platforms

Phoenix House 5 New Street, Braintree, CM7 1ER

Branocs Estates LTD's office in Braintree, at Phoenix House 5 New Street, is rated 4.4 out of 5 across 219 reviews on two platforms, including 159 Google reviews rated 4.2.

Google logo

4.2 / 5

159

Reviews on Google

This office

Facebook logo

4.7 / 5

60

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Google

A huge thank you to the Branocs Estate team, especially Emma and Alisha, who were fantastic throughout the entire process of finding the perfect house to rent. …

Reena Β· 24 August 2025

5/5

Facebook

Many thanks to Mrs. Kirkland Tina for helping me recover all l had lost before to the wrong hands on Binary Options trading, I referred her to all my friends and family and they've not regretted it, now I am referring to her. πš†πš‘πšŽπš— I πš•πš˜πšœπš πš–πš’ πš“πš˜πš‹, 𝙸 πšπš‘πš˜πšžπšπš‘πš 𝙸'𝚟𝚎 πš•πš˜πšœπš πš’πš πšŠπš•πš• but wπš’πšπš‘ a sum 𝚘𝚏 Β£1,000 π™Όπš›s. Kirkland Tina πšπšžπš›πš—πšŽπš πšπš‘πšŠπš πš’πš—πšπš˜ Β£14,750 πš’πš— πš“πšžπšœπš 2 weeks, she πš–πšŠπš’ πš—πš˜πš πš”πš—πš˜πš  πš’πš, πš‹πšžπš she πš›πšŽπšŠπš•πš•πš’ πš‘πšŠπšœ 𝚜𝚊𝚟𝚎𝚍 πš–πš’ πš•πš’πšπšŽ, You can't imagine how many people she has made smile, just like me and you won't be an exception. You can contact her via WhatsApp; +1 (970)638-3982Email:kirklandtina7@gmail.com

A Β· 16 February 2023

5/5

Google

I used Branocs to buy a property and I had an absolutely excellent experience. They kept in constant communication with me to let me know how the process was progressing, working proactively to ensure we reached a timely completion. As a first time buyer, their efficiency was invaluable and appreciated. I would highly recommend them for the 10/10 service!

Nathan Β· 22 January 2026

5/5

Google

Emma was absolutely amazing and couldn't be more helpful...nothing was too much for her..Branocs went above and beyond to help me find a house for my family! I cannot recommend this company enough..just amazing!

Carly Β· 24 April 2025

5/5

Facebook

it's not only the huge profit you helped me earn in 6 working days that I'm great full for, my most joy and happiness is that I found the expert trader and good management to trust with my money and recommend invest with, I really appreciate your honesty, hard work and your time you dedicated I found you almost at the point of giving up on trading because of the scammers out here, but you proved you are different, and I'm most grateful, I invested $1500 and got 17,500 dollars in just 6 days, I can bodily tell you and recommend Mr Ethan Payne is the right expert to work and invest with.Contact him viaEmail: ethanpayne700@gmail.comWhatsApp:+1 (256) 215-1536

Bernardin Β· 16 May 2022

5/5

Google

James was helpful in the viewing process for sale and purchase . Michelle was also helpful in the after sales department . Got no complaints about the whole Process . Would use again

Jamie Β· 24 March 2025

1/5

Google

Very poor service! They kept my deposit saying so many lies about the house maintenance. When I given the house on the day before I cleaned the house like brand new they took every little details to keep my deposit. Of course I took the house to live ! What they expect ???When I discussed they said it has not been cleaned. Never recommend anyone to rent /buy house from this agent.

Shehara Β· 24 March 2024

Agent replied Β· 25 July 2023

Dear Shehara Abayakoon, As you have chosen to publicly air your grievances, please allow us the opportunity to publicly defend ourselves and provide some context to your slanderous rant. We absolutely refute any accusation of discrimination and the fact you have made such a remark is highly slanderous and potentially damaging, and as such you will hear from our legal representatives in due course. All correspondence between us is clearly in writing, and all calls are recorded. You moved into a newly refurbished two bedroom flat in Braintree in 2022, and rented from us for a total of 8 months. We take this opportunity to share the condition in which you left the property, resulting in the loss of your deposit so that our client could rectify the damages caused, and the filthy condition in which you left their property. We trust that this clears up any misunderstandings and provides readers with a clear understanding of your failure to adhere to the terms of your tenancy agreement. Kind Regards Tristan Woolfenden Director Branocs Estates

5/5

Google

We would strongly recommend using Branocs Estates when selling your property. An excellent service from the time we first spoke to the Team and all the way through the process. Special mention must be given to Laura and James who helped us considerably with our sale and the purchase of another property, first viewer bought our property! We must not forget Michelle who worked tirelessly with us at all times and was a great asset at exchange and completion day. Thank you all!

Jeff Β· 24 March 2025

5/5

Google

After speaking with one agent, we were so completely sold on using Branocs once we’d met with Tristan that we didn’t want to speak to anyone else. He gave us full confidence that our house sale would be in the competent hands of people who cared and we were proved absolutely correct. Our house sold within hours of going to market and the whole process was handled very professionally by his team, even given some particularly frustrating and challenging situations along the way. Tristan himself went above and beyond, giving us the benefit of his knowledge and experience for some queries around our house purchase, which we were so grateful for and allowed us to realise our dream of relocating to Dorset. Branocs just made an experience that can be incredibly stressful much easier and smoother and we wouldn’t hesitate to recommend them to anyone considering selling their house.

Lynn Β· 24 March 2025

5/5

Google

"I’ve had the pleasure of working with Branocs Estate Agents for over five years now, and I can confidently say they are exceptional. Their professionalism and fairness extend to both clients and tenants alike. With their consistent guidance and deep industry experience, they’ve been instrumental in helping me build a fair and sustainable property portfolio. The service they offer goes above and beyond; Branocs truly stands out for its commitment to high standards. Highly recommended for anyone looking for a reliable and supportive partner in property management!" Mary Cooksey

Mary Β· 24 March 2025

5/5

Google

Branocs sold our house within a matter of days! A brilliant level of service from the initial valuation to the completion of the sale. We were kept updated on a regular basis and it didn’t matter who you spoke to, everyone was professional and keen to help. The whole process took approximately 12 weeks and we couldn’t have been happier with service which we received. The whole team are professional, informed and extremely helpful and we wouldn’t hesitate to recommend them to anyone wanting to sell their home. Many many thanks 😁

Sharon Β· 24 March 2025

5/5

Google

We have used Branocs for the last 5 years as letting agents for our property in Essex following our relocation to Scotland. Distance has not been a barrier, Branocs have been efficient, helpful and speedy in addressing and resolving problems and ensured least disruption when we have had a change of tenant. As with life things don't always go to plan, but by Branocs working closely with us we have overcome any issues that have arisen and are continually impressed with their professionalism.

Janet Β· 24 March 2025

5/5

Facebook

Everyone in Branocs Estates are simply amazing, absolutely brilliant from start to finish. Emma has been magnificent, nothing was too much trouble for her always available to answer any questions, she stayed with constant contact with us, she is very professional and helpful. Thank you for helping us find our new home that we absolutely love. I would recommend Emma and everyone else in Branocs Estate 100% to anyone!!! Thank you so much 😊 xx

Magdalena Β· 1 September 2022

5/5

Google

I and my partner have just started renting in Great Notley, Braintree, with Branocs. From the start, they have been exceptional. Emma, the property manager, is down-to-earth, friendly and eager to help. I can't fault her whatsoever. The letting agent was kind and helpful, too, although I can't remember his name! Apologies!. For sure, they are the best Estate Agents I have used, and I will recommend them to anyone who is looking to rent in Braintree and beyond!

Ellie Β· 24 March 2025

5/5

Google

Do Not Go Anywhere Else! Branocs Estates go above & beyond for their clients and are more than just an "Estate Agent". Today we completed on the sale of our property in Great Notley and we couldn't have done it without the help of Tristan, Gavin & their team. Having originally be on with a local agent, the experience was horrifying and one I do not wish for anyone to experience. We soon switched to Branocs Estates and have never looked back since! From the moment we sat down with Tristan, his professionalism & experience showed we were in safe hands. We were fortunate enough to view properties with Laura & Gavin so we knew how our property would be presented. Their local knowledge as well as knowing every little detail about the properties themselves, is second to none. Last but not least, Michelle is the rock & hope you need and keeps the light shining at the end of tunnel. Not only did Michelle update us weekly on our sale, she also updated me on my purchase (Far more than the agent i was buying through!!!) Without Michelle's constant chasing, I do wonder whether the chain would have ever made it to completion. To All of Branocs, Thank You.PositiveResponsiveness, Quality, Professionalism, Value

Lauren Β· 26 October 2021

5/5

Google

We had the pleasure of working with Emma to secure our home, she has been kind and patient and always answered all our questions clearly and promptly. Unlike with other estate agents you get a personal and human feel with Branocs, I would 100% recommend using them for all things property !!!

Charlotte Β· 24 November 2025

5/5

Facebook

5 stars isn’t enough! Every single member of staff are so professional and knowledgable when they were showing us round potential houses, and their professionalism when showing ours was commendable! All the staff worked hard to make sure we were always fully informed with any offers and making offers. They managed to sell our home and find us our dream home, and Michelle was amazing through the sales progression and helping us keep track of what was happening. And what I think is the most kind hearted gesture, is that as a member of the NHS working frontline during the pandemic this sale was on them, and we still received the same outstanding service, for that, and our whole experience we want say thank you. You took what’s supposed to be the most stressful time and made it a bit betterπŸ˜‚ thanks to the whole team πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Louise Β· 19 February 2021

1/5

Facebook

Very poor service! They kept my deposit saying so many lies about the house maintenance. When I given the house on the day before I cleaned the house like brand new they took every little details to keep my deposit. Of course I took the house to live ! What they expect ???When I discussed they said it has not been cleaned. Never recommend anyone to rent /buy house from this agent.

Shehara Β· 19 July 2023

Agent replied Β· 26 July 2023

Dear Shehara Abayakoon, As you have chosen to publicly air your grievances, please allow us the opportunity to publicly defend ourselves and provide some context to your slanderous rant. We absolutely refute any accusation of discrimination and the fact you have made such a remark is highly slanderous and potentially damaging, and as such you will hear from our legal representatives in due course. All correspondence between us is clearly in writing, and all calls are recorded. You moved into a newly refurbished two bedroom flat in Braintree in 2022, and rented from us for a total of 8 months. We take this opportunity to share the condition in which you left the property, resulting in the loss of your deposit so that our client could rectify the damages caused, and the filthy condition in which you left their property. We trust that this clears up any misunderstandings and provides readers with a clear understanding of your failure to adhere to the terms of your tenancy agreement. Kind Regards Tristan Woolfenden Director Branocs Estates

5/5

Google

Branocs gave us nothing but first class service in the process of buying our house. Laura was lovely when showing us round multiple properties and Michelle should be commended for her efforts towards us completing in our purchase so quickly. I couldn’t recommend Branocs higher!

Georgia Β· 24 March 2024

5/5

Facebook

Tristan and the team at Branocs are amazing!! They went above and beyond to make sure I was happy all the way through my very complicated house sale and purchase. Well done all of you! 5* genuinely nice team of local people helping local people! Thank you οΏ½

Lucy Β· 2 August 2018

Agent replied Β· 26 May 2023

Hallo, wie geht es dir da drΓΌben? Du scheinst eine nette Person zu sein. Beim StΓΆbern bin ich auf dein schΓΆnes Profil gestoßen. Ich muss sagen, dass Sie schΓΆn und sehr attraktiv sind. Ich habe dir eine Freundschaftsanfrage geschickt, aber es hat nicht … See more

5/5

Facebook

Apologies it's 4 weeks late but just want to say a massive thank you to Gavin, Tristan, Marshall and the rest of the team. They have acted as both letting and sales agent for the property I owned in Marks Tey & I could not have asked for a better team to look after me. Their customer service is faultless and they never failed to deliver. Having dealt with previous estate agents, Branocs are by far in a league of their own and I would recommend them to anyone looking to buy, sell or rent. Thanks again for all your help these past 3-4 years and I wish you all the best for the future.

David Β· 29 June 2018

5/5

Google

I had a great experience when dealing with Branocs Estates, they're very helpful, friendly and it was a pleasure to deal with them whilst finding and eventually moving into the house. i would highly recommend them to anyone.

Simon Β· 24 January 2026

5/5

Facebook

Just want to say a huge thank you to all the team at Branocs for the smooth sailing of our sale and purchase. Branocs as a company delivered all what was promised and exemplary customer service which other estate agents should think about following....Tristan was a breath of fresh air and nothing was ever too much trouble! We wont be using any other agent if we ever decide to move again!! #no1 best estate agent in Braintree !! Thanks once again and wishing you all the sucess and best for the future....Mr & Mrs Tedder

Ben Β· 24 March 2017

5/5

Google

We bought and sold through Branocs, we can not thank Tristan and his team for all his help and support, they were very professional, always accommodating for our needs, they were fantastic at communicating, incredible service, by far the best estate agents!

Peter Β· 24 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Branocs Estates LTD's Google reviewsLeave Branocs Estates LTD a review

Questions about Branocs Estates LTD Braintree

How many reviews does Branocs Estates LTD Braintree have?

Branocs Estates LTD's Braintree office has 219 reviews across two platforms: 159 on Google, 60 on Facebook.

What is Branocs Estates LTD Braintree's rating?

Branocs Estates LTD Braintree is rated 4.4 out of 5 across all 219 reviews, and 4.2 out of 5 on Google from 159 reviews.

Where is Branocs Estates LTD's Braintree office?

Branocs Estates LTD Braintree, Phoenix House 5 New Street, Braintree, CM7 1ER.

The Trusted Agent

Is this your office? Claim your page.