Beresfords Lettings reviews in Braintree

★★★★★ 5/5

Trustpilot

First Class!

I had a wonderful experience with Beresfords. Eleanor was such a professional lettings consultant with great knowledge of the area. From the beginning the client care was very specific and bespoke to my needs. I was contacted frequently in regards to a range of properties and given advice with lots of guidance from the letting consultant. Eleanor is particularly experienced and as I am still new to the area it was great to have her guidance and support. She is confident friendly and highly professional.

Ella · 13 January 2023

★★★★★ 5/5

Trustpilot

Nice staff working here.

We are with Beresfords for about 4 years now, they helped us finding the flat that we live in at the moment. Shout out to Lauren who helped us during this time, professional and friendly, always prompt with answering to all our questions or enquiries. She made our renewal each year easy.

Cornelia · 8 October 2024

★★★★★ 5/5

Trustpilot

Highly Professional, Thorough, Efficient and Reliable

All the various departments at Beresfords have been extremely helpful. We have had issues with the local authorities and gas safety engineer services over the years and the team (particularly Sara, Cameron, Lauren and Christine) has been great at helping to resolve these problems by contacting these companies and liaising between us, the tenants and the services in a professional and efficient manner.They are brilliant at communicating with us, the landlords, at every step of the way so we are always kept in the loop with what is happening with our property.We would highly recommend Beresfords as a Letting Agent as they are very thorough, professional, efficient and reliable.

Davina · 17 December 2022

★★★★★ 5/5

Trustpilot

Lauren Senior

Lauren Senior, Renew Coordinator, was absolutely fantastic throughout my enquiry. Super fast responses, very professional, helpful, and friendly from start to finish. She made everything clear and easy to understand and kept me updated the whole time. Really appreciated the excellent customer service highly recommend!

Basy · 6 May 2026

★★★★★ 5/5

Trustpilot

Supportive and Helpful

During a recent visit Jack was as supportive and helpful as ever. He looks out for the interests of both the tenant (myself) and the landlord, which means we are well looked after by Beresfords and can feel at home in the property. Jack is friendly and professional, and follows up quickly and efficiently. Thank you Jack!

Kay · 21 June 2024

★★★★★ 5/5

Trustpilot

James Annetts professional and Knowledgeable. My first interaction with James at…

My first interaction with James at Beresfords was very polite and professional. He listened to my individual needs and swiftly responded matching me with properties that I hadn’t previously seen, after searching for many months. I would highly recommend James Annetts at Beresfords above all other Estate Agents in the local area. First class service!

Mel · 24 July 2024

★★★★★ 5/5

Trustpilot

Paul was simply fantastic.

Paul was simply fantastic.Having had a relatively complicated referencing process, under stressful time constraints, he showed empathy and was persistent in reassuring us - leading to us securing the property we wanted to rent. The team at Beresfords were great to deal with and we couldn't be happier with the service.

Warren · 25 September 2024

★★★★★ 5/5

Trustpilot

I’m so glad we chose Beresfords…

I’m so glad we chose Beresfords Havering for our lettings needs. We have had comprehensive dealings with Amy & Karen and both are an asset to the company. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for their housing needs within the particularly difficult market. Thank you Amy & Karen.

Hardeep · 13 October 2023

★★★★★ 5/5

Trustpilot

I’ve been looked after & treated well…

I’ve been looked after & treated well during the process of finding a new place to live. I would definitely recommend this lettings agency to other people

Daniel · 27 August 2026

★★★★★ 5/5

Trustpilot

Great Help With Our Deposit Return

After checkout, Jazmin supported us throughout the whole deposit return process and communicated very well between us and the landlord. Thanks to her help and professional handling of the discussions, we received our full deposit back. She was always responsive, helpful, and understanding.

Baris · 7 May 2026

★★★★★ 5/5

Trustpilot

Jane Mann at Berefords Country and…

Jane Mann at Berefords Country and Village was an absolute pleasure to work with. From the moment she viewed our property, her professional advice and empathy in a difficult market was extremely appreciated. A clear communicator, very experienced, and always quick to respond. We very much appreciated her candid approach and support. Thank you.

Deborah · 22 July 2024

★★★★★ 5/5

Trustpilot

Lauren Johnson & Team were excellent

Lauren Johnson and the rental team were excellent. They kept me in the loop throughout and were very thorough in dealing with my requirements. Would highly recommend.

Christian · 24 August 2026

★★★★★ 5/5

Google

Nick and his team were always professional, helpful and supportive from the very start to the end of our property sale. Any query or assistance we required was dealt with in a sympathetic and speedy manner. We would gladly contract their services in the future if required

Carole · 28 October 2024

★★★★★ 5/5

Trustpilot

Recommendation of Beresfords Letting Team

Sian and Danny have been professional, helpful and efficient throughout the whole process. I would highly recommend the Beresfords letting team.

Lauren · 25 September 2026

★★★★★ 5/5

Trustpilot

Very efficient knowledgable

I contacted Beresfords to discuss the new Landlord legislation and Spoke with Lauren. Lauren provided clarity on the legislation, how it will affect me as a landlord going forward and answered all my questions. Additionally, emails were responded to promptly and any information requested was provided to me. Very professional and friendly service from Lauren.

RCraig · 13 January 2026

★★★★★ 5/5

Trustpilot

Great customer experience

I saw some properties advertised by Beresford. Made contact and one of their property consultant, Hannah Grant responded. She called me to get my specific requirements for my next rental property and she understood what I needed. After our initial chat, Hannah was on the ball. She was passionate and hard working always alerting to new properties not even on the market yet. She put me first and would call me as soon as a property (she knew I would like) was available to view. Showed me great customer services. I thoroughly enjoyed working with her and would return when in search of my next property.

Christine · 29 June 2022

★★★★★ 5/5

Google

We have received an excellent service from Ben Spray, he couldn't have been more helpful with helping us choose a mortgage lender to purchase our first home. As we are first time buyers we found a few things confusing but Ben explains everything thoroughly and is always more than happy to answer any questions. We cannot fault the service at all and will definitely be coming back to Ben when we want to sell our home in the future. 100% recommend. Thank you Ben!!

Courtney · 13 June 2022

★★★★★ 5/5

Google

Choosing an Estate Agent is always a gamble. But I was very pleasantly surprised how smoothly Gary and his excellent team handled our house sale. Professional, always quick to respond and great attention to detail. As an ex agent myself, it took a lot to instruct alternative agency, but it was a choice I was glad I made. Every one of the Beresfords team worked hard to get the sale to exchange. I can recommend them without reservation.PositiveResponsiveness, Quality, Professionalism, Value

Neil · 13 June 2022

★★★★★ 5/5

Trustpilot

Thoughts from a property virgin

Tessa and the team in lettings have been nothing but a joy to work with for the last 12 months.This was my first buy to let property and Tessa took her time, explaining everything to me clearly and concisely, avoiding all the pitfalls and helping me every step of the way, the fully managed service meant i never had to worry about the tenant in my property, who was checked and refferenced before entering and was put in constant contact if any issues arrose.I cant thank Tessa, Sarah, Dominique and the rest of the team enough for their hard work and service.

Thom · 7 June 2022

★★★★★ 5/5

Trustpilot

Excellent service

I have been dealing with with Ross at Beresfords property agents. He has been patient, kind, helpful, polite and very informative. No questions were unanswered and he has been diligent and competent. I would fully recommend him if you are needing advise with buying/selling a property. Excellent service!!! 👍

Sue · 9 October 2026

★★★★★ 5/5

Trustpilot

Excellent and fast services

Excellent and fast services. My experience with Beresford letting has been a great and easy process. Great value for their services. Thanks to Chris and Abby for giving useful information and thanks to all the staff in Beresford letting. I really appreciate it. God bless you all and keep on with your hard works

Margaret · 23 May 2024

★★★★★ 5/5

Trustpilot

Beresfords Review

We was with Beresfords as tenants for one year, and was very impressed with the Customer Service shown by our Inventory Clerk (Melissa McGaughin) throughout our Tenancy. Melissa listened to our concerns and always gave time for any questions to be answered. When she conducted her Inspections, she was always polite, friendly and very respectful of the home. We had dealings with some other agents at Beresfords, where Customer Service sometimes came across rather poor at times when help was needed. Melissa was no doubt the best. Thank you Melissa, you make a great agent! - From all of us!

RN · 11 April 2022

★★★★★ 5/5

Google

We could not recommend this real estate agency more! The service provided by Jack and Debbie has been nothing short of amazing. They were both always there to arrange a viewing or respond to our questions. The suggestion they have made have also been amazing and very well tailored to us. Thank you for everything!

Bas · 13 April 2024

★★★★★ 5/5

Trustpilot

The staff in Beresfords lettings

The staff in Beresfords lettings Department have been very professional & helpful in all matters relating to the change of tenancy in my property.

JohnKing · 5 August 2026