Trusted Agent profile · Bradley Stoke

Woods Bradley Stoke reviews

★★★★★ Excellent

241 reviews across 2 platforms

Ferndene, Bradley Stoke, BS32 9DF

Woods's office in Bradley Stoke, at Ferndene, is rated 4.8 out of 5 across 241 reviews on two platforms, including 240 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.

Google logo

4.8 / 5

240

Reviews on Google

This office

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bradley Stoke office, from every platform, shown as written. First names only.

5/5

Google

I only can say good things about this company and its agents. Jessica was a high-professional agent who support me along the whole move in process doing it incredible easy, even more, being my very first time living in UK and under the strange circumstances of the COVID-19. Thanks Jessica!PositiveProfessionalism

Jorge · 27 August 2020

Agent replied · 6 July 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

I had a very positive time with hoods getting a placement, Hannah really made it easy for us and was willing to help at any point she could.. thanks i am very much satisfied with the services xx

Ngwa · 12 March 2026

5/5

Google

Julie has been super helpful with the move into our new rented property, thanks so much!

Milo · 26 March 2024

Agent replied · 6 July 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

We recently rented a property through Woods, and we’re extremely satisfied with the service provided by Hannah! She was incredibly helpful throughout the whole process, following up on everything efficiently. Her responses to our questions and the handling of documents were both clear and quick. On top of that, she gave us lots of valuable advice, which really helped us in making our decision. I highly recommend Woods and Hannah’s excellent service!

J · 26 March 2025

5/5

Google

Great service from Woods Bradley Stoke. Friendly and helpful staff offering efficient and professional service, especially Abi who handled our case and answered questions with patience. Positive experience for our first rental experience here.

IKUS · 2 November 2022

Agent replied · 31 May 2023

Thank you for your kind review and wonderful recommendation! - Scott @ Customer Relations

5/5

Google

What truly sets Woodletting apart is the professionalism and kindness of Hannah Shearwood. Responsive from day one, she ensured a smooth move-in process with clear communication. Renting this house has been an absolute pleasure. Kudos to Hannah!!

Afolabi · 26 April 2025

Agent replied · 26 March 2026

Thank you for your review! We are thrilled to have Hannah on our team and even more delighted to hear about your positive experience. Providing excellent customer service is our top priority and we are so glad that Hannah made your move-in process a smooth and pleasant one. Thank you for choosing Woodletting and we look forward to continuing to serve you. Kudos to Hannah indeed!

5/5

Google

We had a great experience was relatively stressless and easy. Had a few hiccups with the process but even then Hannah remained professional and reassuring. Would use them again.

Josh · 26 July 2025

Agent replied · 26 March 2026

Thank you for the positive feedback! We're glad to hear that your experience with us was relatively stress-free and easy. We apologize for any hiccups along the way and appreciate your trust in our professional and reassuring team. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

A very happy contractor! My main contact at the branch is Jess and her communication and professionalism has been excellent. Her other colleagues are great to. Jess is well organised which saves a lot of time as a contractor. Highly recommend!PositiveResponsiveness, Professionalism

Sasha · 27 August 2021

Agent replied · 6 July 2023

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Great service! Had been house hunting for a while during these strange times, and they made it so easy. Jess and Julie were always on the ball and the best estate agents my husband and myself have ever come across.PositiveResponsiveness, Professionalism

Bear · 27 August 2021

Agent replied · 6 July 2023

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

The Woods team's response was excellent. They answered my questions politely and were more attentive and trustworthy than other agents. The maintenance team's response after moving in was also excellent. I feel fortunate to have used this agent.

IRUD · 26 March 2025

Agent replied · 26 December 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I don't really know how to thank the staff of woods bradley stoke, they've been so wonderful, approachable, understanding and caring.I almost lost hope when other agencies kept pushing us around, but getting to woods staff bradley stoke, they did not rest till they found an accommodation for me and my family. A very comfortable one at that. Thank you so much to all the staff of woods bradley stoke. I will tell the whole Bristol your good deeds. Catherine.

N · 2 November 2022

Agent replied · 31 May 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I popped into their office just to cross-check the cost of finding prospective tenants after having given the go-ahead to another agency which should remain nameless. Jess got all the information the following day shortly after visiting the property. Within 24 hours the property was live on the net & the following day it was let. They have already arranged 4 other viewings for the following day as well. In total, 36 hours from walking into their office to agreeing to let in principle, the referencing followed swiftly. We wholeheartedly recommend this small but extremely efficient service. Thank you for all at Woods, the efficient letting experts. Asaad Al-Siaidi

Asaad · 9 October 2022

Agent replied · 31 May 2023

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Hannah is such a lovely agent and incredibly helpful. Woods are accommodating and organised, and very professional. Thanks so much Hannah!

Lydia · 26 March 2025

5/5

Google

Great experience. Julie was very professional to explain everything. Thank you.

Manjunath · 26 March 2024

Agent replied · 26 November 2023

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

My wife and I have been clients of Woods estate agents and lettings for more than 20 years. During this time they have never 'put a foot wrong' - we are enormously glad that we chose to work with them. Their help and advice is invaluable. The lettings team, we speak to quite often, Carly, Julie, Jess and all of them have been quick witted, efficient and great to work with. Thank you Woods, you are much apreciated. 100% recommended.

Alan · 4 August 2022

Agent replied · 31 May 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

4/5

Google

Having contacted many agents regarding leasing a property in Bradley Stoke, I can comfortably say that Julie Jordan and the team at Woods have been absolutly brilliant.

Gary · 27 December 2022

Agent replied · 26 December 2024

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

Me and my boyfriend would just like to say thank you very much to Julie who’s helped us so much through the whole process of getting our property that we wanted to rent. It is all thanks to her and the team at the Woods Estate Agents in Bradley Stoke that we are now slowly settling in to the house we are renting. It has been a pleasure meeting you and I will definitely recommend you to any of my friends and family who will be looking to move to the Bradley Stoke area. Thank you very much for such lovely and pleasant experience that we have received. Nastja and Joseph

Nastja · 31 May 2022

Agent replied · 31 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks Jess for your help in sorting out the issues involved before being able to advertise my property & for the efficient way in which you dealt with letting it, keeping me informed at all timesPositiveResponsiveness, Professionalism

Amy · 27 August 2021

Agent replied · 6 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I was supported by Julie and she has been amazing. I have been treated with respect all the time. She provides me with all information requires and always happy to answer any question I have. She kept me updated all the time and always reply to my emails same day. I am very gratful for the help offered by Woods agency and I highly recomend them.

Mayada · 26 March 2025

5/5

Google

Abi was very efficient at keeping me updated during our tenancy application. She was friendly and helpful. Thank you for making it such a smooth process! :)

Theresa · 2 November 2022

Agent replied · 31 May 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Excellent service. Julie is friendly, reliable and efficient.

Eddie · 26 March 2024

Agent replied · 6 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

100% recommended. Special thanks to Julie Jordan, who was professional and kind, helped me get settled in Bristol from oversea within 2 weeks.

Baiyang · 2 March 2023

Agent replied · 31 May 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Woods were excellent throughout, I can't fault any of the staff. Communication was top rate and their high standards ensured I wasn't worried about who would be renting my house. I'm pretty new to this and they helped at every step of the way. I had a tenant within a month of marketing my property.

Hannah · 26 March 2024

Agent replied · 6 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I viewed two properties with Hannah from Woods and I was delighted at the professionalism, curtesy and knowledge that Hannah showed. It was a welcome change to some of the ‘typical sales people’ that I had met on previous viewings. I would recommend both Hannah and Woods Bradley Stoke to anyone looking for a property.

Dan · 26 March 2024

Agent replied · 26 August 2024

Thank you Dan O'Ceallaigh for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Woods Bradley Stoke

How many reviews does Woods Bradley Stoke have?

Woods's Bradley Stoke office has 241 reviews across two platforms: 240 on Google, 1 on Trustpilot (across the whole business).

What is Woods Bradley Stoke's rating?

Woods Bradley Stoke is rated 4.8 out of 5 across all 241 reviews, and 4.8 out of 5 on Google from 240 reviews.

Has Woods won any awards?

Yes. In The Trusted Agent 2026 awards: Woods, Bradley Stoke won Gold; Woods, Harbour Road won Platinum.

Where is Woods's Bradley Stoke office?

Woods Bradley Stoke, Ferndene, Bradley Stoke, BS32 9DF.

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