Trusted Agent profile · Bradley Stoke

Woods Bradley Stoke reviews

★★★★★ Excellent

241 reviews across 2 platforms

Ferndene, Bradley Stoke, BS32 9DF

Woods's office in Bradley Stoke, at Ferndene, is rated 4.8 out of 5 across 241 reviews on two platforms, including 240 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.

Google logo

4.8 / 5

240

Reviews on Google

This office

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bradley Stoke office, from every platform, shown as written. First names only.

5/5

Google

We found the whole team at Bradley Stokes to be amazingly helpful from the very beginning. They were deeply attentive to our needs and helped us secure an amazing flat. Especially at such a fast pace, as we found ourselves in a time crunch …

Lydia · 22 June 2025

Agent replied · 26 March 2026

Thank you for sharing your experience with us! We are thrilled to hear that our team at Bradley Stokes provided you with exceptional service and helped make your move stress-free. We take pride in delivering attentive and personalized … More

5/5

Google

Woods Bradley Stoke is a beneficial and friendly letting agency. They provide the best support for getting our current home. We were unable to see the house as we lived far from Bristol but we get an excellent house without physical viewing. We appreciate their honest work and effort.

Jahida · 5 July 2022

Agent replied · 31 May 2023

Many thanks for your brilliant 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Carly and the team were always going above and beyond, were great agents for the two years we used them. Would recommend them to anyone and everyone!

Charlie · 26 March 2024

Agent replied · 26 November 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Thanks to all at Woods Bradley Stoke for helping us through the process of buying our first home. Stevie was particularly friendly and professional, being more than happy to help, oversee extra viewings, and liaise with the vendor on our behalf. Woods were easy to contact, responsive to emails and helped a notoriously stressful process run smoothly. Thanks again, Stu & Beth.

Stuart · 7 July 2019

Agent replied · 6 July 2023

Stu & Beth, thank you for your kind words, especially in relation to Stevie. we would like to wish you both all the very best in your first home. Kindest regards, Mark

5/5

Google

Our agent Hannah brilliantly leaded us through our journey of finding a new property in the UK. From the very beginning by arranging our first property reviews till the time we signed a tenancy agreement she was very helpful on sorting out all the questions that we had! Thank you!

Amina · 15 April 2025

Agent replied · 26 March 2026

Thank you for your amazing review! We are thrilled to hear that Hannah provided such exceptional service during your property search. We take pride in our team's dedication to help our clients every step of the way. Thank you for choosing us! Kind regards, Lucy, Customer Relations.

5/5

Google

We have been impressed with the professionalism of Woods Letting Agents. Jess Leak is our contact and is always professional and responsive to our requirements. We have found the process of renting seamless, which makes it easier for myself and my husband. We would definitely recommend Woods Letting Agents to our friends and family.PositiveProfessionalism

Milan · 27 August 2021

Agent replied · 31 May 2023

Thank you for taking the time to leave us this fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Jess was amazing in helping us to find a place to rent. We were really struggling to find somewhere in the area until we got a phone call saying that there is a property for us! Super friendly and quick service, would 100% recommend to anyone.

Emily · 3 October 2022

Agent replied · 31 May 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I’ve never had such a friendly experience from the starting with when I first shared what I was looking for in person, all the way through to the aftercare. They’ve been super helpful with everything I needed. I do recomend them if you are looking for a new place to live.

João · 26 March 2025

Agent replied · 26 August 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

4/5

Google

Thanks Hannah. She has patient and helpful during the letting processing, She made the tenancy agreement step by step finishing. I am appreciations she and their colleagues. B. Cheng

Cheng · 26 May 2025

5/5

Google

Great service from Woods Bradley Stoke. Friendly and helpful staff offering efficient and professional service, especially Abi who handled our case and answered questions with patience. Positive experience for our first rental experience here.

Suki · 27 August 2023

Agent replied · 26 August 2024

Thank you for your kind review and wonderful recommendation! - Scott @ Customer Relations

5/5

Google

As new renters, we were struggling to find somewhere and running out of time and Jess was particularly amazing, going above and beyond to find us the perfect flat. Super friendly service and more than happy to answer any questions. Can’t recommend highly enough

Maddie · 3 October 2022

Agent replied · 31 May 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Always prompt efficient service.The staff,especially Claire are polite and cheerful and give what feels like a very personal service. I have been with Woods for over 20 years and they have never let me down.They are especially good at sending updates about any business matters which I really appreciate.A thoroughly good agency

Gillian · 6 July 2021

Agent replied · 6 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Woods is actually providing excellent customer service. We wish to show Julie our gratitude. She completed everything in a short amount of time. The good thing is that they seem to respect the customer. When we were delayed, they were …

Nadeera · 22 June 2025

Agent replied · 26 March 2026

Thank you for your kind words! Our team at Woods is dedicated to providing top-notch customer service and we're glad that Julie was able to exceed your expectations. We truly appreciate your recommendation and look forward to serving you … More

5/5

Google

I recently moved into a new flat through Woods Letting Agents Bradly Stoke, and the process was smooth and well-organised. The team was responsive and helpful throughout, especially during the handover and check-in process. They made the …

Mahesh · 22 July 2025

Agent replied · 26 March 2026

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I couldn't be more pleased with the service I received. From the very beginning, the team has incredibly professional, responsive, and attentive to my needs. It made the entire process of finding and securing a new home smooth and stress-free, going above and beyond to address all my concerns and ensuring everything was handled in a timely manner. What stood out the most was the excellent communication and willingness to accommodate my specific requests, ensuring that I found a place that suited my needs perfectly. The team was always available to answer questions and guide me through each step, which gave me great peace of mind throughout the move. I highly recommend Woods Letting Agents Bradley Stoke to anyone looking for a dedicated and reliable estate agent. The entire experience was seamless, and I’m grateful for the excellent service.

Harmony · 26 March 2025

5/5

Google

"I couldn’t be happier with the service provided by Hannah as my letting agent! From the beginning, she’s been incredibly attentive, responsive, and proactive. She made the entire process smooth and stress-free, handling any concerns with professionalism and a positive attitude. Hannah has always kept me updated, promptly dealt with my requests, and gone out of her way to ensure that I feel comfortable and well-supported . Truly outstanding service, I highly recommend Woods lettings to anyone looking for a reliable, efficient, and friendly letting agent

Abuchi · 26 March 2025

5/5

Google

Abby was an absolute star with the whole process. Since the very first phonecall she was incredibly attentive and efficient, helped us a lot through the whole process, she was absolutely incredible, I highly recommend! Seriously, thank you so very much!

Inês · 2 November 2022

Agent replied · 31 May 2023

Thank you for your recommendation and taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.

5/5

Google

Woods were very kind and honest during the initial viewing. That kindness was then continued throughout my entire rental agreement. They were very thorough in any help they provided and solved any problems we asked about (and even the ones we didn’t know we had) as soon as possible. They were quick to pick up, call, or email back and you could really tell they were on your side.

Yasmin · 26 March 2024

Agent replied · 29 August 2023

Thank you Yasmin for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Julie was absolutely fantastic, from calls to mailing and handing over the keys to us, she made it easy for us. Big thank you to her and the team.

Shaka · 17 September 2023

Agent replied · 1 October 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Myself and my partner have just moved into a rented house with this agency, helped by Julie Jordan who was lovely throughout the whole process and very helpful!

Liam · 26 March 2025

5/5

Google

Having had issues with our previous Letting Agent, Woods Letting Agents made the whole process seem like a breeze!

Jamie · 26 March 2024

Agent replied · 6 July 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Everyone of woods staff go the extra mile. Julie and Carley were especially helpful during our search for a rented property. All staff were professional and willing to help. Fantastic service Thank you

Caroline · 26 March 2023

Agent replied · 31 May 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Julie was a great help and very thorough in showing us flats to rent. We didn’t end up renting through Woods but the service received was excellent.

Samuel · 26 March 2025

5/5

Google

A big thank you to Julie for helping us find a property. Julie is professional, friendly and helpful.

Ellie · 26 March 2024

Agent replied · 6 July 2023

Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Woods Bradley Stoke

How many reviews does Woods Bradley Stoke have?

Woods's Bradley Stoke office has 241 reviews across two platforms: 240 on Google, 1 on Trustpilot (across the whole business).

What is Woods Bradley Stoke's rating?

Woods Bradley Stoke is rated 4.8 out of 5 across all 241 reviews, and 4.8 out of 5 on Google from 240 reviews.

Has Woods won any awards?

Yes. In The Trusted Agent 2026 awards: Woods, Bradley Stoke won Gold; Woods, Harbour Road won Platinum.

Where is Woods's Bradley Stoke office?

Woods Bradley Stoke, Ferndene, Bradley Stoke, BS32 9DF.

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