Every review we hold for the Bradley Stoke office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently moved into a new property with Woods Estate Agents and had a very efficient and professional experience. Julie Jordan gave us a thorough and welcoming viewing at the property we were interested in and was happy to answer any questions we had, and was quick and informative in replying to us throughout the whole process. I have had experience with multiple estate agents in Bristol over several years and this one has been without a doubt the best. Highly recommended!
Daniel Β· 26 June 2025
Agent replied Β· 26 March 2026
Thank you for sharing your positive experience with Woods Estate Agents! We are thrilled to hear that Julie Jordan provided such excellent service during your move. We pride ourselves on being efficient and professional, and we are glad that we were able to exceed your expectations. Thank you for recommending us - it means the world to us! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAs an immigrant to a new environment, finding a place to stay is never an easy thing. I had some bad experiences during my search, until I started my conversation with Julie. Julie had expressed her empathy and was really putting effort to discuss with myself and the landlord to reach the agreement. During the process, she had shown her patient, empathy, and professionalism. Not to mention her prompt response for my silly questions as a new comer, but also the status update on the negotiation, which comforts a lot of my nervous. If I have to rent or buy a property in the future, Julie is definitely the first person that I think of. I will highly recommend Woods Estate Agent, and of course Julie!PositiveResponsiveness, Quality, Professionalism
Sam Β· 27 August 2022
Agent replied Β· 31 May 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFinding a house to rent in Bristol is very competitive and we are glad that we did a viewing with Hannah and got everything settled. Hannah is nice and responsive so we could move in smoothly.
AGC Β· 26 March 2025
Agent replied Β· 26 August 2024
AGC, thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI can't recommend Woods Letting Agents in Bradley Stoke highly enough! From start to finish, the team has been absolutely fantastic. Carly, Hannah, Jess and Julie have all been incredibly professional, providing outstanding customer service and making the entire letting process smooth and stress-free.
Their communication is excellent- they keep me informed at every stage, answer any queries promptly, and always go the extra mile to ensure everything runs efficiently. The fees are reasonable, and for the level of service provided, I feel like I'm in great hands.
I'm confident that my property will be well looked after under their full management, and I have complete peace of mind knowing such a dedicated and knowledgeable team is handling everything. If you're looking for a reliable and professional letting agent in Bristol, I highly recommend Woods Letting Agents in Bradley Stoke!
Freddy Β· 26 April 2025
Agent replied Β· 26 March 2026
Thank you so much for your glowing review! We are thrilled to know that our team at Woods Letting Agents has provided you with outstanding service and made the letting process stress-free. We pride ourselves on our communication and dedication to our clients, and it's wonderful to hear that this did not go unnoticed. Thank you for entrusting us with the management of your property, we will continue to go above and beyond for you. Thank you for recommending us to others in the Bristol area, it means a lot! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe recently moved into our newly rented house and the whole process has been absolutely wonderful and smooth from the moment we started with Woods letting Agents Bradley Stoke.
Our special mention to the gorgeous Julie Jordan who went extra mile to help us find this lovely house.
Julie has been amazing throughout, so helpful and friendly. She is excellent in communicating and responds promptly to all queries. She made our renting journey completely stress free. Myself and my husband take this opportunity to thank Julie Jordan for her amazing work, this wouldn't have happened without her support.
I cannot recommend Woods Lettings and Julie highly enough for their outstanding service, professionalism and exceptional customer relations.
Thank you Julie and team.
Neenu and Manu.
Neenu Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMyself and my girlfriend would like to say a massive thank you to Jess who has helped us go through the whole process of finding the right property to rent.
As two university students, it has been extremely difficult to find estate agents that would help us find rented property that is not student shared housing. It was nice that we were able to come into the office to explain our situation rather than discussing it over the phone.
Overall, Woods Estate Agents in Bradley Stoke has made the whole experience of moving into a rented property more pleasant and I will definitely recommend you to my family and friends who are looking to move to Bradley Stoke.
Thank you Jess and the team
Tarran and Kunyarat
Tarran Β· 31 May 2022
Agent replied Β· 31 May 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCannot thank Julie, Jess, Carly and Emma enough - what a team! After finding myself in a situation where I needed to move quickly, they found me a property, got me through referencing and all moved in within 24 hours! If you are looking for an agent who really cares about their customers then look no further!
Jennifer Β· 26 March 2024
Agent replied Β· 6 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJessica leak from Bradley Stoke Woods has been amazing a guidian angel when me and my partner had to find a house to rent. We found a stunning house and Jessica made the process so easy lovely lady I would recommend woods for renting. And when we are ready to buy I would go to Woods as the customer service has been 10 out of 10. Thank you again Jess for all your help much appreciatedPositiveProfessionalism
Alyssia Β· 27 August 2022
Agent replied Β· 31 May 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI've been using Woods letting management service for over 10 years and would highly recommend them. They have just re-let my property after organising re-decoration of the whole house. I'm very pleased with how they arranged this, kept me updated on progress and the outcome. Not living nearby, I've been reliant on Woods to manage all aspects of the letting, which they have done to my satisfaction. I feel confident in their ability to manage everything in my absence.
2025 Update: My 5 stars still holds. I've just had a new tenant changover and lots of maintenance issues which have all been dealt with very well indeed. I would recommend their Landlord full cover if you want total peace of mind.
Simon Β· 26 March 2025
Agent replied Β· 26 November 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleThe entire experience was outstanding. Hanna Sherwood and her team consistently delivered detailed updates and demonstrated exceptional professionalism. I highly recommend their reliable and efficient property management services. 5 stars π€© β¦
Pranav Β· 26 March 2025
Agent replied Β· 26 August 2024
Thank you for your 5* review and recommendation Pranav Prasannan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have used Woods Letting agency for many years⦠and have found them to be highly professional in every aspect of the lettings procedure. Having recently let my property to new tenants, a special mention and thank you goes to Hannah, Julie and Carly, who have gone, as usual, above and beyond with their excellent customer service, support and communication.
Sue Β· 26 October 2025
Agent replied Β· 26 March 2026
Thank you for the amazing review! We're thrilled to hear that you have had a positive experience with our team. Providing top-notch customer service is our priority and we're delighted to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe staff at Woods estate agents were great. I mostly dealt with Hannah Shearwood, and she was absolutely wonderful. β¦
George Β· 22 July 2025
Agent replied Β· 26 March 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAs a landlord, I can highly recommend Carly and Jessica on the lettings team at Woods Bradley Stoke. They were brilliant from day one due to their professionalism and efficiency and were constantly in touch to keep me updated on the progress of my property or to answer any questions. They took the stress away that can be associated with letting out a property by taking care of all the checks and inspections needed. They also exceeded all my expectations when they found a suitable tenant within a week of advertising my property. I wonβt be going anywhere else again. Thanks again, Greg.PositiveResponsiveness, Quality, Professionalism, Value
Greg Β· 27 August 2021
Agent replied Β· 31 May 2023
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
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5/5
GoogleMe and my partner were initially reluctant to begin looking for a bigger property in the midst of a pandemic, but right from the get go Woods were professional, responsive and thorough - I'm so glad we took the risk! We worked with Julie predominantly, but completed our move in with Jess - both were friendly and approachable and provided excellent customer service throughout! We are so happy with our new property, and will definitely look to move again with Woods in the future. Would recommend to anyone who is looking to have a simple, stress-free move. We both have experience of renting through letting agents in the past, and can say that the service we received from Woods from start to finish was exceptional. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Ross Β· 27 August 2021
Agent replied Β· 31 May 2023
Thank you for the wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI've been using Woods Letting Agents (as a landlord) for over 10 years. The service provided by the team at Bradley Stoke, in particular Jess, during my recent re-letting of my property was excellent. A new tenant was found quickly, and Jess was always quick to deal with questions and get everything ready for a quick turn around between tenancies, ensuring the flat was in the best condition possible for the new occupants. Thanks for the great service.PositiveResponsiveness, Professionalism
Gareth Β· 27 August 2021
Agent replied Β· 31 May 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI've been partnering with Woods to find new tenants for a property which I rent out and manage privately, for more than 10 years now. The team are great - very responsive and helpful and I'd definitely recommend them.
Lucy Β· 12 March 2026
Agent replied Β· 26 March 2026
Thank you for your continued partnership with Woods! We are thrilled to have helped you find reliable tenants for over a decade. Our team is dedicated to providing responsive and helpful service and thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJulie was friendly, helpfulll and offered good advice; she answered all the questions I had, it was fantastic to find an agent that still provides a high standard of service. The Woods Letting office staff were also very friendly. Thank you for helping to find my first home.
Dale Β· 26 March 2024
Agent replied Β· 1 January 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleDo not use if you are a renter who wants their deposit back in an acceptable time frame. Despite my landlord agreeing that all money should be returned. The deposit team have ignored all instructions and failed to return the money. Inept or incompetent, probably both.
Michelle Β· 26 December 2025
Agent replied Β· 26 March 2026
Hello, I am sorry you feel this way please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFinding a new home during these difficult times could have been very stressful but the experience for us was much easier than expected! Julie is so friendly and provided us with an exceptional service, answering our questions very quickly and persisted with us when the process had a few unexpected difficulties! We are very appreciative and are very happy in our new home! We would recommend letting through Woods, Bradley Stoke.PositiveResponsiveness, Quality, Professionalism, Value
H Β· 27 August 2021
Agent replied Β· 31 May 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWoods letting have the best properties compared to the others that I had the opportunity to view. The Woods letting team makes everything so easy,Julie was so reliable. Follow up and responses by the team members was prompt and the documentation process, and all was seamless.
Enweliku Β· 26 March 2024
Agent replied Β· 26 November 2023
Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
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5/5
GoogleI would personally like to thank John and his team at woods Bradley Stoke in the selling of our property, they go above and beyond their job roles and our personal experience with them has been stress free and nothing is too much trouble for them. There are so many estate agents in the bradley stoke area that we have dealt with that sound like they have no idea what they are talking about but Woods are completely professional, take all your needs in to consideration and are in no way pushy. If you are looking to buy or sell a property, rest assured you are in extremely capable hands with the team at woods bradley stoke
Our Β· 7 July 2019
Agent replied Β· 6 July 2023
Hi Daniel, many thanks for your 5* review, I am delighted to read of the professional support and dedication you received with the Bradley Stoke, Woods team. It will give me great pleasure to ensure your kind words are passed on to the team. Best wishes, Lucy.
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5/5
GoogleCannot thank Carly and Julie enough for their help and communication! After finding myself in a situation where I needed to move quickly - Carly and July have made the impossible possible and got me a property very quickly!
Very grateful for their support.
Mihai Β· 26 March 2024
Agent replied Β· 26 August 2024
It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleGreat team. Julie was brilliant. As we're all the team.
Pete Β· 26 July 2025
Agent replied Β· 26 March 2026
Thank you for taking the time to leave us this tremendous 5* review.Β Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleJulie was amazing!!!!!! Her customer service was top notch! She was so patient with us. Sheβs literally the best! From the house viewing to the contract stage down to moving in! β¦β¦. Thank you so much Julie for a perfect , stress free, swift and efficient experience!!!
Tamarni Β· 21 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.