Trusted Agent profile · Bradley Stoke
★★★★★
241 reviews across 2 platforms
Ferndene, Bradley Stoke, BS32 9DF
Woods's office in Bradley Stoke, at Ferndene, is rated 4.8 out of 5 across 241 reviews on two platforms, including 240 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.
The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bradley Stoke office, from every platform, shown as written. First names only.
5/5
GoogleProfessional service from Julie and the rest of the team at Woods. The easiest move I've experienced. Would recommend.
Thank you for taking the time to leave us this great 5* review and recommendation Jay. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service and communication. Thanks Julie for making it a wonderful experience.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have had the pleasure dealing with Julie and apart from her amazing professionalism, she is also very friendly and helpful in every conceivable way! Also worth mentioning that the whole team is lovely to work with. Keep up the great work!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMe and my family moved to a new property recently. Hannah and her teammates are very kind and friendly. They were very helpful and easy to communicate with us. We found a very peaceful and beautiful place to live in. I am very much thankful to wood estate agents.
5/5
GoogleJulie from woods was absolutely fantastic during a difficult time trying to source accommodation. She communicated on a frequent basis to give me updates about the house and supplied me with honest and upfront information. Couldn't recommend these guys more.
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
5/5
GoogleJulie was really helpful throughout the process. Explained everything well. Great experience.
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleThe Woods team's response was excellent. They answered my questions politely and were more attentive and trustworthy than other agents. The maintenance team's response after moving in was also excellent. I feel fortunate to have used this agent.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleGot excited seeing a nice house for a reasonable price in Saxon Way, Bristol. When I made further enquiries turns out it was sold in 2016 but is still popping up on searches 4 bed houses in that street. Have they not sold any properties in that street since then or are they deliberately trying to depress the asking price of houses being offered by their competitors in the same street?
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk, Kind regards, Donna.
5/5
GoogleMe and my partner recently secured a lovely property with Hannah Shearwood, an amazing partner with Woods Letting Agency. She and the agency were fully transparent on everything we wanted to know and were speedy on the paperwork. I’d definitely recommend them to anyone looking to rent.
5/5
GoogleI was shown around (and decided to rent) a lovely home by Julie, she made the process really simple and easy to work through! The whole Bradley Stoke team were lovely to work with and super helpful! I would recommend renting though them :)
5/5
GoogleRecently moved back to Bristol and Jessica and Carly were super helpful with that process.
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
1/5
GoogleFirst time when I had an appointment to view a house they called me when I was on my way to cancel the appointment because another colleague messed her appointments.Second time when I arrived there nobody was waiting to show us the house so I called the agents and they said the house was let but nobody called me to cancel the appointment.So waste of time.Unprofessional
Hi Anita, I am sorry that this has been your experience, please contact us via review@countrywide.co.uk should you wish to discuss further with our dedicated Customer Relations Team. Kind regards, Scott
5/5
GoogleVery nice staff ! Very helpful. I moved in the new house on Thursday. It's very clean. Thanks to Sean.
Thank you for the wonderful 5* review, best of luck settling into your new house. Kind regards, Lucy.
5/5
GoogleCarly and the team are great!
Many thanks for the great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving contacted Bradley Stoke Woods, I was given the most professional service by Jessica Leak. She assisted with finding myself and my colleague the perfect property to rent and made the whole process easy and stress free. Would recommend to any Tenant or Landlord looking to Rent a property. 10/10
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleHave continualy dealt with Woods Letting agents over the last 7 years, service has been consistently fantastic throughout, especially in terms of communication... Would recommend to friends and family...
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy partner and I recently moved and the process was a lot easier than other times we've moved thanks to Woods. All the agents we spoke with were helpful and friendly, but we'd especially like to mention Julie who really helped us out and made moving an enjoyable experience.
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleHi! Would like to express my sincere happiness to say Hannah has just been outstanding and helpful in every aspect for letting out our new house in Bradley Stroke. Would highly recommend this letting agency.
4/5
GoogleReally helpful team. Jess made the process as simple as possible. Thank you
Thank you for your great review and comments!
5/5
GoogleBrilliant team, always responded quickly and efficiently!
5/5
GoogleIt was nice meeting and working with Hannah Shearwood, she was really friendly, patient and ready to assist us, I'm happy with our bargain. It was nice doing business with her!
5/5
GoogleLovely experience..Julie & other team members were very professional and went all the way to ensure we were satisfied...We truly appreciate .
Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
5/5
GoogleI can 100% recommend them, specially Jessica, honestly one of the best agents I had on our new home quest, she really took the time to find a property that was exactly what we were looking for and took care of all our needs. I am very glad I chose to rent with Woods in Bradley Stoke.
Thank you Nikols for taking the time to leave us this excellent review, it's great to see that the Woods Estate Agents team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleAs first-time landlords, we really wanted to go with estate agents who had great reviews from their tenants, not just experienced landlords. The team was always very friendly and helpful, and found us tenants who were well suited to the property and got the relationship off to a good start.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Woods's Bradley Stoke office has 241 reviews across two platforms: 240 on Google, 1 on Trustpilot (across the whole business).
Woods Bradley Stoke is rated 4.8 out of 5 across all 241 reviews, and 4.8 out of 5 on Google from 240 reviews.
Yes. In The Trusted Agent 2026 awards: Woods, Bradley Stoke won Gold; Woods, Harbour Road won Platinum.
Woods Bradley Stoke, Ferndene, Bradley Stoke, BS32 9DF.
