5/5
GoogleHannah, Carly and the rest of the team were very helpful with helping with the letting of one of my properties. Polite and knowledgeable and made the process reasonably painless.
Trusted Agent profile · Bradley Stoke
Woods Bradley Stoke reviews
★★★★★
241 reviews across 2 platforms
Ferndene, Bradley Stoke, BS32 9DF
Woods's office in Bradley Stoke, at Ferndene, is rated 4.8 out of 5 across 241 reviews on two platforms, including 240 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.
Awards
The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bradley Stoke office, from every platform, shown as written. First names only.
Google5/5
GoogleWe had a great experience in renting a house. Professional, fast, high quality. Real customer care and great service. Many thanks.
Agent replied · 26 July 2023
Thank you for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMe and my partner as first time renters had a lot of help and support from Woods team, specially from Abigail! She really gave us all the information and support that we needed. Thank you very much :).
Agent replied · 31 May 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJulie contacted me when I was looking to rent a property and she was really helpful, transparent and made the entire process smooth and seamless for me.
5/5
GoogleFantastic team! They have been so great in helping us find the perfect tenants for our rental properties, I would recommend their service time and time again. They are extremely efficient and always so friendly and helpful, thank you!
Agent replied · 31 May 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat management company with a very professional lettings team managed by Carly. Jess has always provide very prompt and clear communication about new tenants for my rental property and was very efficient at every stage. The whole team are also always very welcoming when ever you drop into their office.
Agent replied · 6 July 2023
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleThe whole team have been amazing. I mostly dealt with hannah shearwood who was so helpful throughout and made the process so much easier.
5/5
GoogleBoth Jess and Julie are extremely helpful and follow my email instantly, even-though I was oversea, they can help me to rent a flat in a relative short time frame, and I would strongly recommend Woods to all of my friends and families
Agent replied · 6 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThanks a lot to Abigail Park and Carly (Bradley stoke Woods office) for assistance and smooth processing of my new home move. It was great experience without any hurdle and great support. Much appreciated.
Agent replied · 31 May 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
Googlegreat experience. Consistently helpful, responsive, and communicative throughout the entire process. Smooth and stress-free experience all-round. Highly recommended!
1/5
GoogleGood sales side, awful management and maintenance. Left without a easing machine for 3 months, left in the middle of winter with the boiler broken all weekend with 2 small children. Give you wrong information, never follow anything up. Do not use.
Agent replied · 6 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI've been renting for over a year, the team are very helpful when needed I recently requested getting a pet bird and Carly quickly handled it and gave me a response, also the repair reporting website is phenomenal! Very modern and helpful
Agent replied · 6 July 2023
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
GoogleVery happy that tge property was let very quickly
5/5
GoogleAbsolutely phenomenal lettings service from the team at Woods Bradley Stoke! These guys really know their business inside out and as a landlord I'm happy and and safe in the knowledge my properties are in safe professional hands! Rented in lightning speed too! Thanks to all the team.
Agent replied · 6 July 2023
Thank you Christopher for your glowing 5* review! I will of course make sure your kind words are forwarded to the whole Woods team. Best wishes, Scott
5/5
GoogleReally impressed with the team at Woods, super professional, attentive, and efficient throughout the whole process. Highly recommend!
5/5
GoogleWe rent a property with Julie and we thank her so much for her professional service! She’s organised and responsive, the best property agent I’ve ever met. Brilliant!
Agent replied · 31 May 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving rented at a few places in different parts of the country, Woods is by far the most professional estate agents I have used. …
Agent replied · 31 May 2023
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleA stress-free process all the way from calling up, to arranging a viewing, the check-in and all the paperwork etc. So simple and all managed through the same person Julie who was really helpful.PositiveResponsiveness, Professionalism
Agent replied · 6 July 2023
Many thanks for the fabulous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe found our current place of residence through Woods and the process was so simple, everything was sorted extremely quickly and professionally. Any enquires we had were answered the same day. Would recommend.PositiveResponsiveness, Quality, Professionalism
Agent replied · 6 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much for woods letting agents bradley stoke . I had a Great experience with Julie Jordan, hard working as well as making everything clear for us
Agent replied · 6 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have been using Woods for over 20 years to let my property in Bradley Stoke. Without exception they are helpful, professional and friendly. I would definitely recommend them.
Agent replied · 6 July 2023
Hi Penny, thanks for your wonderful 5* review and for recommending us! We really appreciate it and look forward to working with you for many years to come. Best wishes, Graham @ Customer Relations.
5/5
GoogleThank you Woods letting for helping us find a lovely home. @Julie Jordan, you were really kind and supportive throughout the letting process, much appreciated. Thanks again :)
Agent replied · 6 July 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleExceptional customer service. Took the time to ensure I was purchasing the right property for me rather than aimlessly selling me a property. Female sales member was particularly helpful; Would highly recommend Woods whether you are looking to buy or sell.
Agent replied · 6 July 2023
Good Morning Hallett, Thank you for this great 5 star review. I am pleased to read that the team were able to support you throughout the purchase process. Best of luck settling into your new home. Kind Regards, Sarah
5/5
TrustpilotWoods Estate Agent, Bradley Stoke, Bristol
I have to say, Woods Estate Agents Bradley Stoke, Bristol are exceptional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Woods Bradley Stoke
Has Woods won any awards?
Yes. In The Trusted Agent 2026 awards: Woods, Bradley Stoke won Gold; Woods, Harbour Road won Platinum.
