Every review we hold for the Bradford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am a contractor for Whitegates covering Boiler Repairs and Landlord Gas Safety Inspections.
I work with many other estate agents, but Whitegates are one of the most efficient in terms of keeping up-to date with Landlord Gas Checks and authorising Boiler Repair work so that tenants are not left without heating & hot water. The staff are very polite and professional. Keep it up!👍 😊
Musa · 20 March 2019
Agent replied
Cheers Abuzar, Would you believe you did your very 1st job for us in September 2007, time fly's ..!
★★★★★ 5/5
TrustpilotThe team at Whitegates have been great…
The team at Whitegates have been great especially Gail and Max. I've had good and responsive communication from both despite the sale taking longer than expected however communication via email/phone was key.
Uzma · 6 December 2022
★★★★★ 5/5
allAgentsThe team at Whitegates have
The team at Whitegates have been great especially Gail and Max. I've had good and responsive communication from both despite the sale taking longer than expected however communication via email was key.
Uzma · 6 December 2022
★★★★★ 5/5
allAgents"The team at Whitegates have..."
The team at Whitegates have been great especially Gail and Max. I've had good and responsive communication from both despite the sale taking longer than expected however communication via email was key.
Uzma · 6 December 2022
★★★★★ 2/5
GoogleRang up to discuss a viewing. Woman was polite on the phone. Gave details to arrange a viewing. Waited over 2 weeks, not heard anything back. Been over a month and now the property has been sold, not even an email or a phone call back. Joke.
M · 23 April 2020
★★★★★ 5/5
TrustpilotBrilliant so far :)
I am half way trough buying a flat in Bradford city centre and after bitter experience with another agent, I must say “well done” . I am not the kind of guy writing reviews usually but Abi delivered such a great customer service than I felt obliged to take the time to thank you all guys at Whitegates Bradford branch.
Damien · 10 February 2021
Agent replied
Hi Damien,
I really do appreciate you taking the time and effort to post such positive comments.
I will certainly giving a few 'virtual' pats on the back to the Team especially for Abi.
Many thanks
Ian
★★★★★ 5/5
TrustpilotPurchased a property and I believe the…
Purchased a property and I believe the fantastic person that dealt with the services was Kay or Gemma I cannot recall as it's going back 8 years ago. But the level of customer service and above and beyond these guys go is just another level all together. Thank you white gates bradford for leaving a positive mark on our lives!
MrZeb · 5 February 2021
Agent replied · 11 June 2026
Dear Mr Zeb,
Many thanks for your review.
I like it even more that it was 8 years ago and you still remember. Better still that you remember the names of my staff, both Kay and Gemma I take that, as they will as a massive compliment.
Many thanks
Ian
★★★★★ 5/5
TrustpilotProfessional and friendly
I have purchased a property through Whitegates recently. Gail and Hannah were brilliant in making the process efficient and hassle free. They’ve kept in regular contact throughout and helped to complete the purchase in a timely manner. I would definitely recommend whitegates.
Abdul · 27 June 2021
★★★★★ 5/5
GoogleI am a contractor for Whitegates covering Boiler Repairs and Landlord Gas Safety Inspections.
I work with many other estate agents, but Whitegates are one of the most efficient in terms of keeping up-to date with Landlord Gas Checks and authorising Boiler Repair work so that tenants are not left without heating & hot water. The staff are very polite and professional. Keep it up!👍 😊
Musa · 5 June 2018
Agent replied
Cheers Abuzar, Would you believe you did your very 1st job for us in September 2007, time fly's ..!
★★★★★ 5/5
TrustpilotExcellent communication
Excellent communication, easy from start to finish
AR · 26 January 2026
★★★★★ 5/5
allAgentsI mr mohamed hanif the
I mr mohamed hanif the purchaser of 245 legrames lane bd7 2Ej through The white gates estate agents in bradford . Gail wood and Max oakland have been so brillaint and terrific at there job , they handled eveything so professionaly and efficeintly . They also have very friendly service all throughout . Eveytime i called them to ask questions they were always very prepared to answer my phone calls and questions with a friendly and lovely mannner .They are very happy going people . I much appreictae everything that they have done for me from start to finish . I would reccomned them to everybody because they are so brillinat and peofessional at their jobs . And once again a big thank you to them for everything .
Max · 1 September 2022
★★★★★ 5/5
TrustpilotFive Stars
I've used Ian & the staff for many years & I've no complaints at all.
Paul · 4 December 2018
Agent replied · 11 June 2026
Hey Paul,
Thanks for the review, I think.
Mistake/problem, what mistake/problem?!
Mere bumps in the road, my friend. All part of job.
Unless you mean the adjacent farmers field with a drainage problem.
I leant you my rods, above and beyond if you ask me.
Drove past at weekend all good and running freely not to mention, monitored regularly.
I think Christmas beers are in order, you buying?!
Cheers
Ian
★★★★★ 5/5
GoogleBeen a tenant with BRADFORD Whitegates for coming on 2 years now. Can't praise them enough after the tripe I've had to put up with from previous Estate Agents. Any problems with the apartment get fixed within days, and any other kinds of issues are dealt with professionally with the tenants best interests in mind. Would 100% recommend using their services. Cheers guys.
Stephen · 28 March 2018
Agent replied
Hi Stephen, Sorry I must have overlooked your review! I can see that you have recently moved on, so I hope you will be happy in your new place. Thanks. Ian
★★★★★ 5/5
GoogleBeen a tenant with BRADFORD Whitegates for coming on 2 years now. Can't praise them enough after the tripe I've had to put up with from previous Estate Agents. Any problems with the apartment get fixed within days, and any other kinds of issues are dealt with professionally with the tenants best interests in mind. Would 100% recommend using their services.
Cheers guys.
Stephen · 20 March 2018
Agent replied
Hi Stephen, Sorry I must have overlooked your review!
I can see that you have recently moved on, so I hope you will be happy in your new place. Thanks. Ian
★★★★★ 1/5
GoogleAppaullng!!!!
Had a viewing at Wilmer drive, turned up 10 mins early rang them, told them was here and they said agent on his way 20 mins later no show rang up just to be told same again and promise of I will ring you straight back, 45 mins later no show, the sellers need to be aware of these shenanigans!
Master · 11 May 2019
Agent replied · 9 May 2024
Hi M Shaf. Really sorry sounds like something has gone badly wrong here, which I can only apologize for. I have tried to identify your viewing appointment, however I can't be sure of which viewing appointment is was. We have left messages for a number of viewers, to try to investigate further, so please do contact us. Ian
★★★★★ 5/5
TrustpilotGreat communication
Great communication, kept us up to date, great to deal with a*
Danny · 21 November 2025
★★★★★ 1/5
GoogleAppaullng!!!! Had a viewing at Wilmer drive, turned up 10 mins early rang them, told them was here and they said agent on his way 20 mins later no show rang up just to be told same again and promise of I will ring you straight back, 45 mins later no show, the sellers need to be aware of these shenanigans!
Secrets · 28 March 2019
Agent replied
Hi M Shaf. Really sorry sounds like something has gone badly wrong here, which I can only apologize for. I have tried to identify your viewing appointment, however I can't be sure of which viewing appointment is was. We have left messages for a number of viewers, to try to investigate further, so please do contact us. Ian
★★★★★ 1/5
GoogleAppaullng!!!!
Had a viewing at Wilmer drive, turned up 10 mins early rang them, told them was here and they said agent on his way 20 mins later no show rang up just to be told same again and promise of I will ring you straight back, 45 mins later no show, the sellers need to be aware of these shenanigans!
Secrets · 20 March 2019
Agent replied
Hi M Shaf. Really sorry sounds like something has gone badly wrong here, which I can only apologize for. I have tried to identify your viewing appointment, however I can't be sure of which viewing appointment is was. We have left messages for a number of viewers, to try to investigate further, so please do contact us. Ian
★★★★★ 5/5
GoogleThere seem to be an awful lot of sharks in the property management/letting business, so I have been extra grateful to have found Whitegates. I am an absent landlord so really need to trust my agent. Whitegates has been absolutely trustworthy, efficient, friendly, helpful and it is a pleasure to do business with them. What a relief! Thank you all.
Susie · 20 March 2019
Agent replied
Hi Susan,
I've just checked, I can't believe it was October 2006, when we moved your 1st Tenant in to your Apartment. That just made me feel old. 12 years on, I genuinely appreciate your business as well as your review comments.
Many thanks
Ian Hind - Director
★★★★★ 5/5
GooglePleasure to deal with, been dealing with James and he's been very professional from the beginning and done a great job of selling our property. I highly recommend it to the other people as we used a few agents and I wish we dealt with Whitegates from right the beginning. Thank you very much for all your help. Irina and Darren
Irina · 28 March 2018
Agent replied
Hi Irina & Darren, I really appreciate you taking the time to add a review. Although I have not been personally involved in the sale of your property I can see on our I.T. system the sale recently completed. It is gratifying for me to read such positive comments about my Team and I will be personally passing on my thanks to James too, for a job well done. Many thanks and all the best for the future. Regards Ian
★★★★★ 5/5
GooglePleasure to deal with, been dealing with James and he's been very professional from the beginning and done a great job of selling our property. I highly recommend it to the other people as we used a few agents and I wish we dealt with Whitegates from right the beginning.
Thank you very much for all your help.
Irina and Darren
Irina · 20 March 2018
Agent replied
Hi Irina & Darren,
I really appreciate you taking the time to add a review. Although I have not been personally involved in the sale of your property I can see on our I.T. system the sale recently completed.
It is gratifying for me to read such positive comments about my Team and I will be personally passing on my thanks to James too, for a job well done.
Many thanks and all the best for the future.
Regards
Ian
★★★★★ 5/5
GoogleAs a buyer, the agency helped the process run smoothly from first introduction to completion and the information provided was accurate and always useful. Ethan did the introduction, James supplied info etc that was valuable at a time it was hard to view and Gail managed the process.
Victoria · 13 March 2022
Agent replied
Many thanks for your review Victoria. Would you mind letting me know who handled your purchase as I would like to give the praise personally to the member of my staff and it may even result in a bonus.!
Many thanks once again.
Ian
★★★★★ 1/5
FacebookI applied for a property through Whitegates, was sent an application to fill in, and returned it the same day. I then made a follow up call to make sure they had received it, which I was told they had and they would be in touch to arrange a viewing, which never happened. Due to a disability, which was stated on my application, the property I was after was a three bedroom bungalow, ideal for me. I called again today to be told I would not be getting a viewing as these had taken place and a holding cost was already paid. Can you imagine my disgust to be told “we have made an error” this does not help my situation at all. Please be aware you will need to constantly check up if you have applied for a property, so you don’t get forgotten about and not even contacted. Not happy is an understatement!!!
Lee · 14 February 2022
★★★★★ 5/5
GoogleBrilliant service and very helpful in every step
Rashid · 7 December 2024
Agent replied · 19 November 2024
Thanks Rashid. Great response to your property. Applicants sifted, the best now being fully referenced. All being well we will have your new tenant moved in very soon. Cheers. Ian
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