Sears Property Bracknell reviews

★★★★★ 5/5

Google

My experience with all the staff at Sears in Bracknell has been a stress free, enjoyable one and we would highly recommend using. I spoke with multiple estate stage agents, however for me sears stood out right from the start. I looked for a company with a pro-active approach and a willingness to maintain momentum by continually encouraging viewings. A likable bunch, I cannot recall a single example of bad or non-existent communication. My dealings with both Oliver’s and Tom throughout the sales process has been fantastic and Virginia during second stage was always at the end of the telephone and took ownership to help. She touched base with me consistently throughout the process to ensure I was updated and returned calls promptly, so the whole team certainly deserves a mention. I would certainly recommend sears!

Mo · 16 November 2018

★★★★★ 5/5

Google

Having recently moved to the UK and finding a suitable property not just to accommodate us as a family but also our pets was a daunting task. Sam from Sears property assured me that she will find a property just right for us and that she will guide us through the process. Not only did Sam deliver on her promise but her professional approach ensured we found our family home in a great neighbourhood. Sam`s experience in the industry showed when she took us step for step through the tenancy process ensuring we settle in without any hassle. As a family we believe Sam and Sears Property went beyond what was required as an Property agent. We can highly recommend Sam and Sears Property!

Michael · 23 October 2018

★★★★★ 5/5

Google

I dealt with Virginia during my recent first home purchase. Virginia was both helpful and available when I needed to talk with her regarding the sale. I was impressed with the speed of response to emails and friendly manner which I was presented with and amd glad to have had Virginia as my point of contact. Overall I was thoroughly impressed with my experience using Sears Property. Being a small family-run business, I feel I received much better service than if the purchase had been through a large estate agents.

Daniel · 23 October 2018

★★★★★ 5/5

Google

Virginia has been an excellent agent to work with throughout our sale and purchase. There were a few complications along the way but these were handled promptly by Virginia with the upmost professionalism. I was well informed throughout the entire process which you cannot always say about every estate agent. I would not hestitate to recommend sears to anyone thinking of selling their home. They are all very friendly and definitely know the Bracknell property area well which will help you in your search for the perfect home.

Rachel · 23 October 2018

★★★★★ 5/5

Google

I sold my property with Sears and they have exceeded my expectations. From the first meeting, Thomas was very professional, polite & communication was always honest and timely. Thomas was very personal and completely understood my circumstances, and helped with the quick sale of the property which had actually sold above the asking price. I was really impressed and would highly recommend Sears Property.

Luka · 26 August 2022

★★★★★ 5/5

Google

Great experience, Tom was particularly helpful with our property valuation

Jordan · 22 April 2024

★★★★★ 5/5

Google

My experience with all the staff at Sears in Bracknell has been a stress free, enjoyable one and we would highly recommend using. I spoke with multiple estate stage agents, however for me sears stood out right from the start. I looked for a company with a pro-active approach and a willingness to maintain momentum by continually encouraging viewings. A likable bunch, I cannot recall a single example of bad or non-existent communication. My dealings with both Oliver’s and Tom throughout the sales process has been fantastic and Virginia during second stage was always at the end of the telephone and took ownership to help. She touched base with me consistently throughout the process to ensure I was updated and returned calls promptly, so the whole team certainly deserves a mention. I would certainly recommend sears!

Moheit · 30 July 2018

★★★★★ 5/5

Google

From the moment we bought Sears on board we can honestly say it has been a huge weight off our shoulders. We had viewings immediately and things have moved smoothly and swiftly since. Massive praise to Reece, Tom and Cameron for their efficiency, communication and honesty. Thank you for your perseverance, advice and support. We are truly grateful. Vicky & Gareth

Vicky · 20 February 2024

★★★★★ 5/5

Google

Cameron has been fantastic with our current sale through Sears. From the viewing being arranged quickly and being very informative professional and accommodating, to the swift communications confirming our offer and the next steps. For first time buyers this is invaluable. Making this a smooth process so far. Thank you

Mark · 27 October 2023

★★★★★ 1/5

Google

Firstly if I could give a half star I would. The only thing I thankful to Sears for is I found the house I wanted to purchase. The service received from Sears was beyond appalling! Josh M (now left the company) was very helpful when he was around as he helped with organising viewings. Frances (also now left) was OK until it all went down the drain. Sears put a house on the market with people who were not ready to sell. Therefore the chain fell through, instead of completing by September 30th (had always been the target date from day 1 end of May 2021) completion happened in December! This has cost the seller and myself in excess of £4k each in additional costs. Sears at no point offered any apology or explanation. I spoke to the branch manager Robert....then he palmed me over to Jonathan who was meant to be there with updates on purchase progression. To illustrate the lack of communication - contracts where exchanged, we completed and not a single word from Jonathan. Not an email, not a phone call just radio silence. I sent 3 separate emails of complaint and asking questions in September its December now they have gone unanswered. The lack of professionalism and lies uttered is beyond any that I have seen in an establishment. Another example, I chased Jonathan for an update and he told me the seller's solicitors where waiting for my solicitors to send something. I called and forwarded them this email to which they said no information was outstanding there was a signature on the seller's side that was pending to progress this purchase. Why Jonathan could not state this only he knows. I live in hope Sears did not charge the full commission for this purchase as the seller and I more or less managed our own transaction however,  from what I have experienced morals and honesty are not top of the list for this estate agent.

Nono · 29 July 2022

★★★★★ 4/5

Google

I've rented through Sears for over 3 years and have found them to be an extremely friendly and generally efficient group of guys and gals (the few less-helpful members of staff appear to have been ushered on now!). There is still a few occurrences where you don't receive a return call after leaving a message, but that's likely due to how busy they are. I do find the prices for many of the charges to be a little expensive for what they are, but it's probably similar to competing agencies. I would highlight Kelly and Nick as being particularly excellent in their dealings with me.

Jeff · 23 October 2017

★★★★★ 5/5

Google

As first time buyers, the process was very new to us and Oliver Hanger did a fantastic job in offering advice, ensuring our offer was accepted, and passing us on to the correct people. Special thanks to Virginia Ayres - throughout the entire process, Virginia has been very open and honest, providing us with efficient responses and doing her best to accommodate our needs. Despite having a very difficult experience with developers at the top of our chain, Virginia did an amazing job in keeping the sale going through smoothly. We can't thank her enough for getting us to contract exchange.

Helen · 23 October 2017

★★★★★ 5/5

Google

I've recently let a property through Sears property limited in Bracknell and have had a very smooth and comfortable experience dealing with the company and the staff,the manager off the branch David Ramon, has worked personally incredibly hard to find the right tenant and the process has been very clear and smooth, in the later stages of the process I have dealt with Kelly and she also has been great to talk to and spent a lot of time answering several questions that I asked her ,that cleared up a few issues that I had,I will use this company again if needed

Robert · 23 October 2017

★★★★★ 5/5

Google

Great letting agents. We had a lovely experience with Yasmin who sets an example for all to follow - top letting agent. Yasmin was extremely helpful in our search, thought about our requirements and didn't let up in providing potential properties. Above all it was Yasmin's friendly and warming manner that is one for all letting agents to follow.

Dan · 31 December 2022

★★★★★ 5/5

Google

Working with Sears has been straight forward and a pleasant experience all round. Andrew was knowledgeable, easy to talk to and got his team to let the property within a couple of weeks, meaning no loss of income and a smooth transition from the existing property management company. I've since been handed over to Amanda who has been nothing short of exceptional! She is pro-active, efficient and a pleasure to speak with. Thank you team Sears!

Ellie · 23 October 2019

★★★★★ 5/5

Google

First class service from an outstanding Lettings Negotiator From the moment I called for the viewing, Yasmin was very professional and helpful. Her knowledge on what we and the landlord wanted was spot on and I would highly recommend Sears to anyone looking at renting or buying a property based on the great level of service I received from Yasmin.

Larrell · 1 November 2022

★★★★★ 5/5

Google

Wiktoria at Sears has been so lovely and proactive in finding us our dream home. She is a consistent, friendly voice on the other end of the phone and I feel confident that she will follow through with things that need actioning when we hang up. Definitely reach out to her if you’re looking for a property!

Shayna · 14 March 2024

★★★★★ 5/5

Google

I had a wonderful experience with Sears when moving properties, both Charlotte and Colin have been absolutely amazing, on the ball & responsive and extremely knowledgeable. It was my first time moving property and they made the move so much easier for me. Massive thank you!

Emma · 24 September 2024

★★★★★ 5/5

Google

As a tenant, I've really appreciate Leona & Andy helpful and kind attitude from the start - from booking a viewing to signing the agreement and moving in. I would highly recommend this estate agency. Excellent service all round! Thank you endlessly!

Alma · 23 November 2024

★★★★★ 5/5

Google

We’ve been dealing with Sears for the past few years and specifically Amanda. We’ve always found Amanda to be very helpful, very informative and knowledgeable with advice on our property. Her prompt replies, be it either email or phone calls are appreciated greatly.

P · 28 October 2024

★★★★★ 5/5

Google

We are very grateful to Andy at Sears Bracknell for showing us around our new home as tenants and ultimately helping us successfully apply for our home. We highly recommend Sears if you are a tenant in Bracknell and we give Andy 5 stars :).

J · 24 September 2024

★★★★★ 5/5

Google

To put it quite simply, we would never go with another agent. Sears have been fantastic and particularly Oliver, Robert and Virginia. We found it really easy to get in contact with someone should we have any queries and they were always super friendly and helpful. We cannot thank Sears enough for making what can be a very stressful process a lot less daunting!PositiveResponsiveness, Quality, Professionalism, Value

Natalie · 22 June 2021

★★★★★ 5/5

Google

I am very pleased with the service provided by Amanda Jenkins, our property manager. She is always attentive, resolves our issues quickly and professionally, and I greatly appreciate her support and dedication. I wholeheartedly recommend her services to everyone.

Ahmet · 9 December 2024

★★★★★ 5/5

Google

The viewings I attended with Daniel were to a very high standard. He was very knowledgeable regarding the properties and had most of the answers to my questions. To add to this the answers he didn't have, he went and got for me afterwards. You can't really ask much more of an estate agent. A++

Thomas · 10 January 2023