Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery friendly and helpful with starting the sale process and getting things started. Thanks Tom!
Amy · 22 May 2024
Agent replied · 21 June 2024
Thank you Amy for your 5* review for Tom, we are delighted you have had an excelled experience to date and hoping the rest of the process goes well for you.
★★★★★ 5/5
GoogleMy experience with Sears Property was excellent, thanks to Leona, she followed us with professionalism and positive approach.
Katia · 16 March 2024
Agent replied · 21 March 2024
Thank you very much Katie, for the 5-star review and feedback for Leona. We are pleased she was able to assist with your search.
★★★★★ 5/5
GoogleWe switched to Sears following two stressful and expensive fall throughs with a frustratingly hard to deal with, rival agent.
The difference was surprising. The team at Sears guided us through the whole process, with regular updates, helpful hints and kept the momentum going to ensure our chain got over the line.
We really can't thank them enough and would strongly recommend them to anyone.
Daniel · 28 March 2024
Agent replied · 25 August 2024
Thank you Daniel for your glowing review. It is brilliant to hear Sears were able to help you especially after your previous experience with another agent that wasn't so positive.
★★★★★ 5/5
GoogleExceptional and outstanding customer service with high integrity!! It was a pleasure to contact Sears Property Estate Agents in Bracknell, in regards to finding a rental property. The agency is well organized and reliable, offering a 5* service! Special thanks to Louis who was very kind, honest, helpful and a great listener! He always came back to me on time and did his very best to help!
Contrary to my previous experience with other local agencies, there is great communication in between the team at Sears Property Estate Agents who make customers feel valued. You won't need to chase the agency with a query as they would always provide fast updates, offering the highest quality of service. Highly recommended!!!
G · 23 November 2020
★★★★★ 5/5
GoogleExcellent service, Jake Tippet was very professional, corteous and flexible.
Matteo · 26 July 2024
Agent replied · 25 August 2024
Thank you Matteo for taking the time to leave lovely feedback for Jake in our Property Management Team, it is much appreciated.
★★★★★ 5/5
GoogleI have been letting a property in Bracknell for about 2 years with Sears Property.
The team have been extremely helpful and professional. The communication has been excellent and the team have been able to answer any questions I had.
Special thank you to Amanda Jenkins, who has mostly dealt with everything and she has been very helpful and professional in every respect
Denise · 1 March 2023
★★★★★ 5/5
GoogleA fantastic team who went above and beyond despite Covid-19 presenting very strange circumstances.
We recently purchased a house via Sears. It is our first home so was quite daunting for us. The experienced right from the beginning with John Henry was great and he made us feel comfortable about a daunting and new process.
We were on track to purchase the house and then Covid-19 hit and we felt drained and anxious. Sears did everything they could to reassure us and push the process along so we did not need to extend our mortgage offer, and they prevented the sale falling through. This was despite the solicitors being particularly slow and difficult throughout. Oliver Hewitt and Virginia Ayres kept in constant communication with us and worked doubly hard to make sure nothing fell apart. Oliver was on the phone frequently keeping a dialogue open between us and the seller. He was a reassuring and professional presence. Virginia is one of the most efficient and organised people I have ever come across.
We understand this is their job but given what has gone on nationally we were extremely impressed at the dedication from Sears and these two individuals in particular put into making sure we got to where we wanted. We have no doubt the sale would have fallen apart without them. We have now moved in and are happy in our new home. We intend to stay put for some time but if we do decide to move at any stage we will certainly be approaching this magnificent team.
A · 6 July 2020
★★★★★ 5/5
GoogleWe have found Sears to be outstanding in their dealings with us. They have kept in touch regularly and sold our house within the first week. They work tirelessly for their clients and it is reflected in their award winning status. Special thanks to Thomas, Josh, Charles and of course Robert. Well done team and if we were staying in the UK we would definitely use your services again. Paul & Tina KPositiveResponsiveness, Quality, Professionalism, Value
Paul · 22 June 2021
★★★★★ 5/5
GoogleI was recently shown properties by one of your agents (Wiktoria Kubat). She was at each property early and greeted us with a smile and friendly manner. Throughout the viewings themselves she was informative and took her time to show us every part of the property. As a result of her great service I would gladly buy a property through Sears when the time comes.
Sebastian · 20 February 2024
Agent replied · 21 March 2024
Thank you for your review, specifically regarding Wiktoria. It is great to hear how thorough she was throughout your viewings and always greeted you with a smile and friendly manner.
★★★★★ 5/5
GoogleAmanda Jenkins has been an amazing agent. She has helped sort all of the landlord's improvements to the property so they are at the least inconvenience to me and has made the process extremely smooth. I am very happy to have her as my agent and would recommend her and Sears Bracknell to anyone.
Chloe · 24 October 2023
★★★★★ 5/5
GoogleReally enjoyed my experience with sears, spoke with Rob on the phone and found him to be extremely helpful.
When viewing the properties I was helped by Mitchell and he was fantastic and let me spend as long as I wanted within the properties and even followed up with calls days later, still looking for my dream home but I am very impressed with the service so far
Amy · 29 July 2022
★★★★★ 5/5
GoogleRobert Franklin was my initial point of contact and once an offer was made on the property, I began communicating with Virginia Ayres. Both of these people are exceptional in that they provide an exceptional service. Robert was easy going, friendly, patient, helpful, extremely pleasant and addressed all of my queries regarding the contract, the fees, the property etc., patiently. He is a great estate agent. And Virginia is worth her weight in gold in that she handles the sale progression side of things admirably. You can 100% rely on her to keep her word - if she tells you that she will call you back, she does. She got back to me on every single query that I had, I never ever had to chase her for a follow up response, etc. She liaised with the buyer, with me (the seller), and with the solicitors to ensure that the sale was progressing right till the very end. I also thank the Sears team (Sam and Jacob Holt) for conducting viewings at the property. And I am deeply appreciative of Robert and Virginia's excellent service to me. Thank you very much.
ANGELA · 25 February 2020
★★★★★ 5/5
GoogleWe are so pleased with the service that we received from Sears. Libby has been brilliant from the start, she was very personable and supportive while we we’re making a decision about putting an offer on a house. Libby took time to get to know our needs and to talk the situation through. She maintained a high standard of communication with us and at no point made us feel under any pressure. Thank you Libby for making this journey a seamless one.
Laura · 26 January 2020
★★★★★ 5/5
GoogleWe have just sold our house and purchased our dream house with Sears Property Estate Agents in Bracknell. The whole process from start to finish was very smooth and stress free. Oliver Hewitt was instrumental in getting the price that we needed for our house to enable us to buy our new house. And then Virginia Ayres stepped in to make sure that the exchange and completion happened as quickly and smoothly as possible. Both were very professional and great at communicating with us every step of the way. We would highly recommend Sears to anyone wishing to move house.
Karen · 27 November 2019
★★★★★ 5/5
GoogleI would like to express how happy we are that we decided to sale our property through Sears and Oliver Hewitt in particular.
Property was sold within the bracket it was initially valued. Communication was extremely professional and sale process was managed very well. All our questions, and we had a lot of them, had been answered promptly.
Oliver was always available to update us on the status of the sale and we are extremely grateful to him for such pleasant overall experience.
Special thanks to Sam who arranged multiple viewings and particularly the one which ended up in the sale.
if you're looking for the right estate agent I would strongly recommend contacting Oliver.
Boris · 23 October 2019
★★★★★ 5/5
GoogleWe have had a very good experience with Sears.
We dealt with Elizabeth (Libby) on the sale of our property and, Josh and Oliver on the purchase of our new property.
Libby has been very approachable throughout the sale process of our property. She was able to schedule in a lot of viewings for our property and was always on time. She was quick to inform me of any delays if any. We were happy with the negotiations and the offer we received.
Josh and Oliver have also been very approachable, professional and has really good negotiation skills. I never thought we would be able to buy another house in fact we had no such plans but he got our dream house and we are very happy. The sale and purchase was finalised within 3 weeks!
Sears property definitely provided us with a stellar customer service. I would highly recommend them to friends and family.
Nive · 23 October 2019
★★★★★ 5/5
GoogleMy first introduction to Sears Property was extremely reassuring. I was introduced to Oliver Hewitt who proceeded to ask questions about my property, my expectations and time frame. During this conversation Oliver was truly listening to me without interrupting. It was obvious that Sears was a company that actually cared about their clients. Oliver arranged to visit my property 48 hours later. During the visit, Oliver assessed the property and its location; he then explained the position of the current local sales market. It was obvious Oliver was extremely knowledgeable and above all else, completely honest. At no time did he try to promote himself or his company or offer inflated prices just to secure the business.
I was more than confident in placing the sale of my property in Oliver’s hands. I can truly say that Oliver went above and beyond expectation, he kept me informed every step of the way and sold my property within 2 weeks. Oliver Hewitt is one of those rare estate agents that you would hope to find when taking such a large and onerous step with your home. He is a credit to himself and an asset to his company.
Richard · 23 October 2019
★★★★★ 5/5
GoogleI have had the pleasure of working with Joshua Holt in searching for my first house recently and found Sears to be an extremely professional and honest estate agent to work with. They have been a breath of fresh air compared to all the other yes-men I have met searching for properties, estate agents who always seem to agree with your opinion.
Josh was very frank and gave me his true opinions of each location and helped me in narrowing down my choice into the perfect flat. He provided visibility into nearby schools, shopping centres, transportation routes, gyms, recreational facilities, local pubs and even tailored my house to the fact I have a dog!
Couldn’t recommend Sears and especially Josh highly enough, keep up the great work!
Scott · 23 October 2019
★★★★★ 5/5
GoogleAbsolute professionals! Especially Joshua Holt, Jennett's Park Branch Manager was a consummate professional to work with. He was very clear and honest and very quick to respond and deal with. He was a life saver for us as we were put in a pickle by one of the other estate agents as the Landlord pulled the property after let agreed. All in all a very good agency with some very good and efficient employees so will highly recommend for this area.
Joseph · 23 October 2019
★★★★★ 5/5
GoogleExcellent service from day one. Joshua contacted me when a property came onto the market that he thought would match my parents criteria. It was a great house and my parents have gone on to have their offer accepted so we are really happy. Joshua worked overtime on a Sunday so we could view the property at a time that was convenient for us and he was brilliant at keeping me informed of what was happening and the vendors situation. We never had to chase Joshua for any information and he was very supportive with helping us navigate through the process of buying a house. We would highly recommend Joshua and we also loved the way he strikes such a good balance between keeping things on track but not being too full on. Very happy with the service provided by Joshua and think he is professional, communicative, open and honest.
Hannah · 23 October 2019
★★★★★ 5/5
GoogleI have a great experience with Sears, Property in Bracknell, especially with Jonathan Breen. I am a first time buyer, so Jonathan was very kind and helpful from the beginning to the end of the process. Very supportive and professional. He was always there when I had a question or I needed his help.
I highly recommend him, if you want to buy a new property.
Renata · 29 July 2022
★★★★★ 1/5
GoogleUsual bunch of lying Estate Agents. Was told I couldn't view a property as there was a problem with the probate, so would have to wait a week or two before viewings were allowed. Surprise Surprise phoned back 6 days later to hear the property had sold. How is this possible as no one was able to view this property, well that's what I was told anyway. They wonder why nobody likes Estate Agents !!!
David · 4 February 2021
★★★★★ 5/5
GoogleBoth Daniel and Thomas were extremely helpful in my letting experience. This is the first time I have rented a property and was extremely new to the experience. They both were extremely knowledgeable and helped me understand all of the process. By the fantastic marketing done by themselves my property from market to tenant moving in was extremely quick ! Thankyou for a seamless move.
Jessica · 26 August 2022
★★★★★ 5/5
GoogleIt is not often you are on the lookout for a home purchase and when you start your search it isn’t the easiest of tasks particularly as its one of the most important purchase decisions of your life and not an easy one at that.
We started our search recently and although have grown fond of Bracknell recently we didn’t know where to start. Our start to property hunting wasn’t great at all as we were let down by another estate agent who didn’t have the right attention of detail. They initially provided us the postcode but not the house number, forgetting to provide the number to call if we got stuck and to make things worse their call centre didn’t actually provide real time help as they didn’t have direct contact with the agent or home owner who would show us the property.
We stumbled upon Sears property by mere coincidence and that in itself was much needed breath of fresh air. We have been in contact with Bradley who has been managing our property searches and respective viewings. I liked the fact that Bradley was confident enough to offer setting up multiple viewings in the local area on a Saturday balancing our requirements as well adding in a few surprises. He is a confident and polite agent without a pushy demeanour striking the right balance between sellers and buyers requirements while being in the business of property sales.
On the day itself Paul who is another sears team member promptly called 30 mins earlier to confirm our availability and that he would meet us at the premises. We were met by a pleasant family man who was equally as enthusiastic as us on the viewings planned for the day. His depth of knowledge about the local area was most insightful as he had raised his family and had moved three times in the local area. We found that all the viewings had been timed well and all the properties had something to offer in line with our requirements.
I had a good catch-up with Bradley over the following week and suggested he continue with some more viewings as we felt he had a handle on the right approach.
If you are looking for property in Bracknell and are new to the area then I would recommend you give Sears property a call as they will strike the right balance in helping you source the best property for you and your budget.
Go · 2 January 2019
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