Trusted Agent profile · Bracknell
★★★★★
1,854 reviews across 2 platforms
36 High Street, Bracknell, RG12 1LL
Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,854 reviews on two platforms, including 329 Google reviews rated 4.6.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
TrustpilotAgnese Reese
Thanks Agnese for the great support you are giving us to make our relocation to our new house in Maidenhead as smoothly as possible. You have been great giving us reassurance that each of our requests are going to be dealt professionally and on time.
5/5
TrustpilotGreat Service!!!
Great Service!!!They were very helpful and prompt. Aimee was really a efficient and professional to work with. She did a wonderful job to keep us updated as much and chasing regularly. We were able complete the deal within our timeline. Thanks.
5/5
TrustpilotThe Best
Second time I have sold one of my houses with Prospects in Bracknell. Without a doubt they are brilliant. No stress and very professional. Always get the asking price. Would always recommend Prospects. I would like to especially thank Paul Wickens and Aimee Smith.
5/5
TrustpilotDani Smith - Property Manager
I'm really happy with Prospect fully managing my small BTL portfolio. Dani Smith is my property manager and she does a fantastic job by being on top of all maintenance issue, legal requirements and my requests. Dani and the team at Prospect have my highest recommendation.
5/5
TrustpilotAbi was great.
Abi was great.. very polite and patient as we asked questions and looked round the property!
5/5
TrustpilotI am a tenant at a property that Sasha…
I am a tenant at a property that Sasha Byrne manages for Prospect and I must say that Sasha is very prompt in responding to all queries and she has been really professional and extremely helpful.
5/5
TrustpilotThank-you Sasha!
Sasha Byrne has been fantastic at managing my property. She has always exceeded my expectations and always goes the extra mile to help. It's been absolute a pleasure dealing with her and I couldn't reccomend her services more highly. Thank you Sasha
5/5
GoogleProfessional and prompt responses throughout the letting process. Megan Hitchman, in particular, went above and beyond in helping me with my tenancy application and was patient and attentive to any questions or requests I had, all were handled as efficiently and fast as possible.
Thank you for your 5* review Jey. Wishing you all the happiness in your new home!
5/5
TrustpilotThank you!!!
Looking at buying a new home can be extremely stressful. However, Beth made the whole experience stress free and very enjoyable. Couldn't have done it without you.Thank you very much Beth!!
5/5
TrustpilotBeth has been a fantastic agent
Beth has been a fantastic agent, balancing our needs and those of the sellers. She's been a pleasure to work with and I'd thoroughly recommend her for her local knowledge honesty and personal touch. She's a good'un.
5/5
TrustpilotSold my flat
Michael was very helpful during the valuation visit and had good knowledge of the local area. The sales team were good and happy to communicate via text to check viewings could be booked and keep me updated when viewings were happening.
5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to Beth at Prospects in Warfield for her help and support with our purchase. From initial viewing through to the various legalities and pushing to get us to completion, the experience has been second to none.
5/5
TrustpilotMy husband and I recently viewed a…
My husband and I recently viewed a property in Brockhill with Abi Heppner. She was friendly, knowledgable and extremely personable. We didn't feel we were being rushed around and if we do move to the area, we will definitely be getting in touch with Prospect again.
Thank you for your 5* review, Kathryn.
5/5
TrustpilotA pleasure dealing with Katie from Prospect.
What a pleasure dealing with Katie from Prospect, Professional, caring and always available to assist you where necessary. I would recommend Prospect for anyone looking to rent property.
2/5
TrustpilotCustomer service is really poor
Customer service is really poor. Don't have the mindset to assist the customer or solve our problems. The prospect's team prioritises their convenience more than improving customer experiences, and is not willing to go the extra mile to provide better customer experiences.
Good morning Isha. Thank you for your review. We pride ourselves on providing excellent customer service and going the extra mile, so am disappointed to hear you didn't feel this was the case when dealing with us. Please could you email me some further information to customerservice@prospect.co.uk so I can look into everything further and where needed, ensure we learn and grow from your experience. Thank you, Hanna.
5/5
TrustpilotWe have used prospect for the first…
We have used prospect for the first time and can happily say the service has been perfect. Agnese is our point of contact and has been superb throughout the process. I cannot fault her work at all. I am very impressed with the service.
5/5
TrustpilotFirst Rental
I have had a very good experience with Prospects Estate Agents when using them to rent my flat. Kind, patient and knowledgeable to deal with especially Kurt Owen and Kate Smith.
5/5
TrustpilotKurt has been great in helping us find…
Kurt has been great in helping us find a place for our family. We are very happy with the place we found. The whole process was very smooth and hassle free.
5/5
TrustpilotBeth Murphy
Brilliant service provided by Beth who showed us around various properties. Beth was professional, patient, knowledgeable and helpful. Wouldn’t use another estate agent.
5/5
GoogleExcellent service from the staff so far at Bracknell office. They have help us to find what we require, We have put in a offer on a property, been excepted and had all the that we have needed so far from all concerned.
Thank you for your 5* review Carol!
5/5
TrustpilotBeth is literally the best
Beth is literally the best! She goes above and beyond!
5/5
GoogleChloe Wise has been my property manager now for many years. I am always very happy with her professional and friendly service to myself as a landlord and also for the tenants. Emails answered efficiently but also one step ahead of me when it comes to reminding me about renewals etc !! Thanks
5/5
TrustpilotThe Prospect Team are knowledgeable…
The Prospect Team are knowledgeable about the market, and efficient in handling tenancies. Thank you to Sasha
5/5
TrustpilotNikki from the Wokingham office
We have been with Prospect nearly a year now and we are very impressed with the service from Nikki in the Wokingham office. She is proactive, replies instantly to emails, has excellent communication skills and her support is exemplary. Thank you.
Thank you for your 5* reply Sheila.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bracknell.
