5/5
TrustpilotNatasha is very professional
Very nice people to deal with. As I am in the process of buying a flat, Natasha is very professional and responsive. She responds to the queries immediately and rings me back if she missed my call.
Trusted Agent profile · Bracknell
Prospect Estate Agency Bracknell reviews
★★★★★
1,854 reviews across 2 platforms
36 High Street, Bracknell, RG12 1LL
Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,854 reviews on two platforms, including 329 Google reviews rated 4.6.
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Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAmazing service from Beth
Amazing service from Beth! We felt were were in very good hands, and our experience was smooth sailing and efficient.We would recommend Beth at prospect estate agency for anyone who’s looking to sell their house! We recommend highly.
5/5
TrustpilotAbi is a great example of what a good…
Abi is a great example of what a good sales person is. She came across as knowledgeable, polite, responsive without being pushy or impatient. I had a fantastic experience with her.
5/5
TrustpilotCharlotte Morgan
Charlotte was very helpful when I enquired about a house and organised a viewing the very same day. She was on time and answered all my questions. Thank you Charlotte
5/5
TrustpilotChloe Reilly is an asset to Prospect.
Chloe Reilly is an asset to Prospect.Chloe Reilly has been our property manager for many years. We have always been impressed with how quickly and efficiently she has dealt with repair and legal problems. We have appreciated Chloe’s professional advice and help. Long may she be our manager.
5/5
TrustpilotA Big Thanks to Sasha
Thanks Sasha, the property manager, for being really helpful in assisting all the issues I raised. I rent an apartment which is managed by Prospect earlier this year. Recently, there was a moth issue in the apartment. Sasha was extremely professional and she helped to get it solved quickly. Highly recommend!
5/5
TrustpilotExceptional Viewing Experience with Prospect Estate Agency
I recently had the opportunity to view properties with Prospect Estate Agency, and it was an exceptionally positive experience. From the moment I reached out, the team was welcoming, knowledgeable, and eager to understand my specific needs. Their attention to detail and commitment to finding a property that matched my criteria were truly impressive.The viewings were well-organized and thorough, with the agent, Abi Heppner, taking the time to highlight each property's unique features and potential. They were also incredibly accommodating, fitting viewings into my tight schedule and always prepared with all the necessary information at hand.Prospect Estate Agency's professionalism and warmth made the entire process enjoyable and stress-free. Their expert advice and insights during the viewings helped me considerably in evaluating my options. I highly appreciate their effort and dedication and would highly recommend them to anyone in search of their next home. Their level of service is a rare find in today's market.
5/5
TrustpilotNikki Gardner my property manager is a…
Nikki Gardner my property manager is a star and always helping quickly
5/5
Googlevery positive experience
Agent replied · 12 November 2025
Hi Heather, we're very pleased to hear that you enjoyed a positive experience with our lettings team in Bracknell, thank you for taking the time to leave a review. All the best. Prospect Estate Agency in Bracknell - Lettings
5/5
GoogleWe recommend Prospect Bracknell Team, we had a great experience with Lewis, he gave us great support during our house hunting and also after we made an offer, being always available and making all possible to accommodate out requests.
Agent replied · 26 August 2024
Thank you for the review. Enjoy your new home!
5/5
TrustpilotGoing the extra mile…
Chloe is always friendly and helpful whenever I have an issue with our property and she goes the extra mile by calling me after work has been completed to check if all is satisfactory. I would not hesitate to recommend her or the agency’s services as a whole!
5/5
TrustpilotAbi was phenomenal and extremely…
Abi was phenomenal and extremely helpful. She waited for us once we were stuck in traffic and she was always so nice and always keen to help..Just extremely professional and knowledgeable
5/5
TrustpilotCouldn’t have asked for a more on the…
Couldn’t have asked for a more on the ball, understanding, professional and friendly team. Matt was incredibly knowledgable and always had suggestions or advice to give. Couldn’t recommend them more!
5/5
TrustpilotSavannah has been absolutely amazing
Savannah has been absolutely amazing. I have just moved into my first home and Savannah made the whole experience so stress free and easy. She contacted me as soon as the property came on the market and was faultless from there on in! She was so reliable and nothing was too much hassle, I cannot recommend her enough!
4/5
TrustpilotHouse move with unexpected obstacles
I've had a great experience with Prospect Wokingham. Beth Murphy sold my previous house and so it was lovely to be able to work with her again. Front start to finish Beth has kept me well informed and helped to push the chain along, despite some bumps along the road with my onward purchase. Grateful to have worked with such a tenacious and driven team
5/5
TrustpilotGreat team at Prospect Warfield
We sold our property through Paul and his team last month. Beth enthusiastically handled the sale from first viewing to completion and did an excellent job of matching potential buyers to our property. Shoutout also to Charlie for his professionalism during the viewings. Overall a first class team. Highly recommended.
4/5
TrustpilotBracknell Office Beckie Baxter
A big thank you to Beckie Baxter in the Bracknell office for outstanding service and communication. Even amidst the current pandemic she has been great with communicating all changes, assistance and maintenance to be carried out with us. If we have had any problems she has been quick to respond and her frequent follow ups have been well appreciated! Thank you Beckie!
5/5
TrustpilotProspect Winnersh Office.
Prospect Winnersh Office.Ryan, Mark & Grace. I cannot fault there prompt replies, communication and professionalism!Especially Grace, she was a breath of fresh air!! She was approachable and friendly in all of our communications and it felt like she was personally invested in the success of the sale of my home. I would highly recommend using Prospect.
5/5
GoogleOliver Payne has been absolutely fantastic and could not recommend him more - he has made the whole process seamless, provided honest and reliable advice and we couldn’t be anymore grateful!
5/5
GoogleLiam was extremely professional and keen to help me find what I wanted. In no time at all I found the perfect property and couldn’t have had a smoother experience. Thoroughly recommend.
Agent replied · 15 June 2024
Thank you for your star review of Liam, in our Bracknell office!
5/5
GoogleExtremely happy with Prospect Service. Very professional and dedicated team. First call to register myself with Matteo provided him with requirements, I got a viewing scheduled for Saturday, I met Callum to view 3 properties same day decision and next steps. Callum thanks a lot for your service and your professionalism. Well done Callum and Matteo on making our seach so quick, easy and simple. I will definitely recommend your service to family and friends. Well done Prospect Team! Sami
Agent replied · 15 June 2024
Thank you for your 5 star review of our services. We are so pleased that we were able to help you find your new home and wish you every happiness there.
5/5
GoogleWhen we decided to find a property to rent, we spent a whole Saturday rammed with appointments with multiple agencies. Just when we were giving up hope, our last 3 appointments were with Liam and we were so impressed by his professionalism - it was like a breath of fresh air. Callum really took the time to understand what we were looking for and has always responded to me in a timely manor and appreciated the fact that its hard for me to talk to on the phone when I'm at work (surprisingly really difficult to find an estate agent who does appreciate this). One day of searching and Prospect helped us to 'seal the deal!' with our beautiful flat!! Highly recommend!!!
Agent replied · 15 June 2024
Thank you for your 5 star review of the Bracknell team! Wishing you every happiness in the property.
5/5
GoogleLast year, my partner and I arrived back in from America to look for a place to rent. Every other estate agent we visited gave the impression we were too much trouble and too much of a logistical headache to deal with. One phone call with Tom at Prospect and we knew that we knew who to work with. A year later and we started looking for another property to rent. I wanted to put the business through Prospect but equally didn't mind looking around with other estate agencies as well. Once again, Prospect blew all of their competitors away. This time, Liam McDonnell was allocated to us and after one face to face conversation at our home, I could tell he knew exactly what we wanted. Smart, well spoken and polite, clearly very switched on and eager for the business. I told him the ball was in his court and left him to come back with some pet friendly properties. From the first viewing till the last one, there was never a time where me, my partner and our Lab Cross felt like we were being an annoyance or awkward. Any question we had was answered with honesty, accuracy and clearly no sales talk. Liam clearly knows how to connect well with his customers, can work out what angle to approach a viewing from to ensure the customer gets the best experience and ensures that each property is spot on. He follows up effectively, communicates each step of the way and makes sure that he passes on all relevant information in a timely manner. I'm not surprised he's working for Prospect, an agency who clearly hires only the best and its easy to see why all their team are energetic and clearly well motivated to do their jobs properly. God Job Tom, Callum and Liam, very rarely give reviews online but this time felt it was necessary! You all deserve the recognition!
Agent replied · 15 June 2024
Thank you for this detailed and thorough review of the service offered by the Bracknell Lettings team. We are delighted that Liam and the team were so helpful to you and exceeded your expectations on what service an estate agency should provide. We wish you every happiness in your new home and look forward to assisting you, should you ever need our services again.
5/5
GoogleSeniõr Pangborn and the team are spotty dog! I've been letting my property with them for over 2 years, each time they get a better rental income for me and the tenants they find are great. Would highly recommend. A young, versatile and professional team under the watchful eye of Harry.
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bracknell.
