Trusted Agent profile · Bracknell

Prospect Estate Agency Bracknell reviews

4.7

★★★★★ Excellent

1,854 reviews across 2 platforms

36 High Street, Bracknell, RG12 1LL

Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,854 reviews on two platforms, including 329 Google reviews rated 4.6.

Google logo

4.6 / 5

329

Reviews on Google

This office

Trustpilot logo

1,525

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

The service we have got from Prospect has been first class. From the initial valuation meeting to the final sale, it has been a pleasure to deal them. We have dealt with most of the team there, and each and every one of them has been professional and willing to go the extra mile to get the sale, even working late on a Saturday to squeeze in one more viewing. I literally have no complaints about Prospect at all, and would not hesitate to recommend them. A pleasant experience all round.

Adam · 17 June 2018

Agent replied · 15 June 2024

'Willing to go the extra mile' is the service level we love to hear has been delivered by our staff! Thank you for this 5 star review.

5/5

Trustpilot

Great service

Nikki at prospect lettings is always very helpful and professional.

S · 13 May 2026

1/5

Trustpilot

Tenants' Nightmare: Prospect in Reading Fails to Address Long-Standing Issues, Leaving Renters Frustrated and Helpless

Our experience has been very BAD and DISAPPONTING. We are renting a property with Prospect in Reading and it takes ages to resolve our issues, most of which have been outstanding for over 6 months. The landlord is very adamant about not completing basic repairs, as stipulated in the lease and Prospect has not been able to help us anyway. They also give us the same updates every time with no resolutions. It is really frustrating that our concerns are not heard and we have no other options but to live-with-it. Unfortunately there is no break clause in our 2-year lease. Therefore, we are bound to pay the increased rent despite the outstanding issues.

Harmeet · 18 December 2023

5/5

Trustpilot

Anna Elema

I am so pleased with what help i have received from Anna. I was put into a situation which i was going to be homeless as my flat fell through and was only given little than 48 hours notice. Anna was lovely and was so helpful with showing me around the flat and all the information i needed!

Rhiannon · 23 November 2020

5/5

Google

Liam was very helpful and answered all of my questions! He understood my needs and suggested the best possible solution, regarding my needs! I would definitely recommend prospect estate agency!

Konstantinos · 17 June 2019

Agent replied · 15 June 2024

Thank you for posting this 5 star review and for your recommendation of Prospect's service to you.

5/5

Google

The whole letting team were fantastic and very accommodating in answering any questions / doubts we had about the property. I would not recommend them highly enough if you are looking to rent or buy in the Bracknell area!

Harry · 14 June 2024

Agent replied · 26 August 2024

Hi Harry Thank you so much for your review.

5/5

Trustpilot

Thank you to Lily Sines

Just want to say thank you to Lily Sines for helping me and my partner over the last year with our property. Always responds very quickly on emails and is very professional with her job. Gets any issues solved very quickly and that is exactly what we want as tenants.Thank you

Mitchell · 3 March 2022

1/5

Trustpilot

Never again!

We sold our house, completing in November, with Prospects Bracknell. Where do I start? It was possibly one of the most unpleasantly, stressful experiences of my life. Throughout the process, we were pressurised over everything; accepting offers, looking for a purchase, vacating the property and agreeing a completion date. On and on it went. We were told we 'didn't understand the market' had 'probably lost our buyers' and at one point it was suggested we 'should part company'. I know what you're thinking ... that we were somehow at fault. All I can say is that we were inexperienced and expected a modicum of help and advice. Should you have the unenviable challenge of dealing with a particular member of staff, you might understand how our expectations were not realised. Unless you are gluttons for punishment, go elsewhere, anywhere, quickly!!!!

Sue · 7 December 2023

5/5

Trustpilot

10/10 service!

Definitely recommend! Beth was amazing right from the first introduction, she really took the time to make me feel comfortable and reassured me that the process of selling my house would be handled well as it was under difficult circumstances. Couldn’t have asked for better, thank you Beth!

Claudia · 23 July 2022

5/5

Trustpilot

supportive and attentive throughout this whole process

Thank you soo much Prospect for helping us find our dream home. You guys have been very supportive and attentive throughout this whole process, nothing is ever too much trouble. A special mention to Toby Herman who has really speed things along and for being super transparent and honest. Thanks from A&G

Ali · 7 January 2022

5/5

Trustpilot

Beth from Prospects was so helpful in…

Beth from Prospects was so helpful in trying to find a house for my parents. She was so friendly and bubbly it was refreshing to have such a upbeat person to deal with.

Ar · 13 November 2023

5/5

Trustpilot

Prospect Reading

Prospect Reading were fantastic when selling our home this week. Michael and Toby in particular were stars. We achieved a sale within a few days of going to market and above the asking price. The communication has been first class and I would highly recommend them to anyone in the area.

Donna · 22 February 2022

5/5

Trustpilot

Positive experience and service

Prospect is a proactive lettings Agency with good lettings team. My interaction has been positive in terms of tenants find, setting up contract and maintainence with Harry and Charlie. Lily Sines is the property manager who is very responsive and looks after the property well.

Dr · 14 November 2022

4/5

Trustpilot

Katie was very upbeat and enthusiastic

Katie was very upbeat and enthusiastic, had a really nice down to earth chat with her about properties etc. great experience.

Aly · 11 July 2024

5/5

Trustpilot

Just recently purchased our first house…

Just recently purchased our first house with only our first viewing with thanks to Abi Heppner. She has been great towards are property search and highly recommended 👍🏼

Callum · 27 February 2024

5/5

Trustpilot

Very professional and helpful service

Very professional and helpful service from Charlotte Morgan 10 out of 5

Jonathon · 20 April 2026

5/5

Trustpilot

My experience renting through Prospect Estate Agency…

My experience renting through PROSPECT was great! Checking out was even smooth and easy (although I was really nervous and asked questions, I was advised accordingly). Thanks to Kate Smith and the whole team for your excellence and professionalism. I highly recommend. 🙏🏾

Nancy · 18 January 2023

5/5

Trustpilot

5 years of..........

Having dealt with Prospect for the last 5 years I can confidently say Hazel has been amazing. She is efficient, accommodating, understanding and most helpful. She has an excellent client/agent manner and very good at her job. Cannot day I am the easiest tennant to work with and her patience is a great attribute.

Jackie · 30 July 2021

4/5

Trustpilot

Sasha has been really helpful and quick…

Sasha has been really helpful and quick to resolve any outstanding issues that i might have at the property i am renting

Rudo · 17 June 2024

5/5

Trustpilot

Agnese Rees Marla is the property…

Agnese Rees Marla is the property manager who covers the Maidenhead office. She is extremely efficient, thorough and follows up on all queries. She calls as well as emails to pass on information and ensures she keeps you updated. Agnese was so helpful with my issues and helped me get a final resolution.

Vanessa · 1 October 2021

5/5

Trustpilot

Outstanding!

I would give more stars if I could! The level of clear and efficient communication, support, friendliness, professionalism, I could go on. They have made a stressful process so easy. A huge thank you to Beth, who has been a complete star. Would highly recommend xx

Hannah · 14 September 2022

5/5

Trustpilot

Melissa is my contact for my rental…

Melissa is my contact for my rental flat in Wokingham. She has been driven to distraction with some of the problems we’ve faced on the new build but come through with the responses and explanations. Our tenant is very pleased with the communication and support she also gets so it’s win win.

Caroline · 18 November 2021

5/5

Trustpilot

Thank you Sasha

Prospect estate managing my flat nearly one year now and I like to say a big thanks to Sasha who manage my property.In this time I had issues with service providers,plumber company what she resolved very well.She kept me informed all the time.I recommend her without doubt.

Csaba · 27 July 2022

5/5

Trustpilot

Special Thank You to Agnese Rees

Special thank you to Agnese Rees for taking control of my concerns after moving into my rental and finding many items needing attention. You have restored my confidence in Prospect Estate Agency and renting in general - A big THANK YOU for your speedy action and professional manner in dealing with my request.

Jason · 3 September 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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