Prospect Estate Agency Bracknell reviews

★★★★★ 5/5

Trustpilot

Worth her weight in gold

I was very impressed with my initial greeting from Beth she was both professional and helpful in her manner. She worked extensively and tirelessly hard when I was looking to sell my property and buy with Prospect. Unfortunately due to health issues my needs and wants changed frequently but Beth always met my demands and went the extra mile. Not only this, her voice on the telephone never failed to make me smile and feel warm inside. Just a genuine, professional person and very much an excellent advocate for her company. I hope she is valued professionally at work, in the same high regard as I hold her. We saw so many properties at all different times of the day and Beth never failed to impress us or come up with a new solution.

Helen · 1 November 2023

★★★★★ 5/5

Trustpilot

Really helpful staff - Abi was great

Really helpful staff, Abi was lovely and ever so helpful. Nothing was too much to ask! Great estate agents. Fully recommend :)

Natalie · 26 May 2024

★★★★★ 5/5

Trustpilot

Great service from Kate Smith!

Kate Smith has recently taken over management of our account and ever since we've had brilliant service. Prior to Kate we have a number of longstanding issues which are now being dealt with promptly by Kate. Kate is professional, knowledgeable, empathetic and organised.

Juhi · 28 November 2022

★★★★★ 5/5

Trustpilot

Cannot fault them as a letting agency

As a landlord I find Prospect easy to deal with and they (especially Agnese Rees) are good at keeping me up to date. The annual summary is useful for working out your tax, although some of the monthly statements can be a little confusing where there are one off maintenance payments.

Customer · 16 November 2021

★★★★★ 5/5

Trustpilot

Sasha was first class

Sasha was first class. Very thorough, informative and 'on the ball'. well done and thank you for a hassle free and speedy response with a positive outcome.

Clare · 13 February 2024

★★★★★ 4/5

Trustpilot

Beth from Prospect Warfield

We recently used Beth and the staff at the Warfield Branch for completion on our flat. Despite a number of challenges Beth kept me informed and did not hesitate to pick the phone up to me during some really tricky situations.Many thanks for your helpJo

Jo · 5 September 2022

★★★★★ 4/5

Google

Prospect have been assisting me in renting a property for the first time. I found them professional, polite and always willing to be of assistance to me. There time management is good and I found the agents, in particular Shannon Smith, very approachable and helpful. I would recommend them to friends and family and would consider using Prospect again when buying a property.

Ellie · 17 June 2016

★★★★★ 5/5

Trustpilot

Great service

Our property has been managed by Prospect for several years now. Sasha is our most recent property manager. She is professional in her handling of any issues that arise. She is always quick to respond to and sort out any problems keeping us updated on developments.

Sarah · 22 July 2022

★★★★★ 5/5

Trustpilot

Lily has been my property manager for…

Lily has been my property manager for the past year. She is a genuine, professional and caring lady who always does what she says she will do. Lily keeps me informed, responds in a timely manner and try to find resolution when needed.

Mrs · 17 November 2022

★★★★★ 1/5

Trustpilot

Very poor service

I had planned to buy a flat from this agents , from the very beginning this purchase was difficult. Firstly we had the 4 week delay in getting the id verification through and had to pay £82 (none of the other agents charge that !) From then on it seemed I was chasing the office all the time with nobody coming back to me. The amount of phone calls I made and emails , to the manager Jordon and natasha , most of which went unanswered, which I found highly unprofessional and unworkable.Prospect gave such a poor service in my opinion leaving me with no option other than to pull out of the purchase.I would not recommend these to anyone thinking of buying , renting or leasing , find your self a reliable agent .

Martyn · 15 October 2023

★★★★★ 5/5

Google

I have used prospect to manage my properties for over 10 years now and Beckie Baxter is one of the best property managers. She is very professional but more importantly she gets things done promptly. Received an answer from her this morning at 5:18am. Thank you Beckie for your supportPositiveResponsiveness, Quality, Professionalism, Value

Adrian · 16 June 2021

★★★★★ 5/5

Trustpilot

Thank you

Very happy with the experience we have had with Prospect Reading. Special thanks to Arandeep from management and maintenance and also Paul and Jordan from the sales team.

Zanyar · 21 March 2019

★★★★★ 5/5

Google

I scheduled a viewing, it was quick and easy. I met Callum at the property who showed us around he was friendly professional and extremely knowledgeable. Later I met Tom at the Prospect office on Bracknell high street. Again, friendly professional and knowledgeable. I have absolutely no issues with this service, In fact, I am impressed with the speed and professionalism of the guys at Prospect. I'll be recommending you to anyone looking to buy/rent a property.

Lee · 17 June 2018

★★★★★ 5/5

Trustpilot

My family and I got a great, spacious apartment.

My family and I got a great, spacious apartment in Reading through Stefano of Prospect. He had us in mind to call us whenever a property was available during our search. That was very helpful. Always watching out for our requirements.

Ola · 18 January 2023

★★★★★ 5/5

Trustpilot

Prospect Bracknell

Our tenancy with Prospect started off a bit rocky, but since Beckie Baxter has been our point of contact, we couldn't be happier. She is quick to resolve our queries and is very friendly. I love dealing with her and feel confident when approaching her with any problem we have. Very professional and efficient.

Lindsay · 1 March 2021

★★★★★ 5/5

Trustpilot

Prospect 5 stars

Kenny has been great. Would recommend

Catherine · 17 April 2023

★★★★★ 5/5

Trustpilot

PROSPECT WOKINGHAM - LARA KALINKA

Lara was responsible for progressing our sale. Well..... what can we say...... AMAZING! Lara worked SO hard dealing with our sale which wasn't straight forward. Her commitment and hard work seeing this through to the end was second to none. Her determination and hard work was invaluable in getting to exchange. Many thanks Lara :-)

Nicola · 17 November 2020

★★★★★ 5/5

Google

Both Paul Wickens and Josh Holt were 1st class professionals in their work, which lead to us selling our house within 3 days of Paul's initial visit. With their recommendation of a conveyancer, Laura, they were able to complete our sale in 35 days. Incredible service.PositiveProfessionalism

Graham · 16 June 2022

★★★★★ 5/5

Trustpilot

Hi all

Hi all! I been in this property for 4 years! I had great time there! Only moving cause need bigger house as family is growing! Kodie Brooks has been a great property manager, always willing to help, very reasonable and professional! Sure I will miss my time there!

Cris · 10 March 2022

★★★★★ 5/5

Trustpilot

A refreshing change to other estate agents!

Our experience so far selling with Prospect has been excellent. Dan and his team, who work out of the Wokingham office, have been professional and extremely hardworking. They are the first estate agent we have used that are down to earth yet really know their business. A special mention to Keagan Impey who has been outstanding!

Nicola · 22 July 2020

★★★★★ 5/5

Trustpilot

viewing at Smalley Close

Our viewing with Charlotte was very welcoming, she was able to answer any questions we had and conducted her self in a very professional manner.

Jodie · 2 March 2024

★★★★★ 5/5

Trustpilot

Professional Service

This is to confirm that Lily Sines has managed one of my properties for several years and I am delighted to state that I have received, prompt, professional service on every issue that has occurred. Lily is a credit to the company.

Sidney · 16 November 2022

★★★★★ 5/5

Trustpilot

Beth and Betsy were so helpful and…

Beth and Betsy were so helpful and communicative throughout the purchase, they really made a stressful experience feel like a breeze! Both very knowledgeable in what they do which always makes you feel more at ease with everything too!

Charlotte · 28 February 2023

★★★★★ 5/5

Google

Would recommend the lettings agents without hesitation, Our property manager Beckie has been very much on top of things whether managing contractors/works at the property, dealing with the tenant & keeping them informed or communicating with us she has really gone above and beyond. Would definitely recommend them to other landlords.PositiveResponsiveness, Professionalism

Anuj · 16 June 2021