5/5
TrustpilotThank you Beth for all your help with…
Thank you Beth for all your help with my ongoing viewing process.
Trusted Agent profile · Bracknell
Prospect Estate Agency Bracknell reviews
★★★★★
1,854 reviews across 2 platforms
36 High Street, Bracknell, RG12 1LL
Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,854 reviews on two platforms, including 329 Google reviews rated 4.6.
Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience
We recently sold our property with Prospect, and we were very impressed with their professional and personal approach. This is the second time we have worked with them, and both times they have provided excellent service.In the past, we have had some negative experiences with other local estate agents when looking for housing. However, Prospect has restored our faith in the industry.
5/5
TrustpilotBeth Murphy!
What an absolute pleasure it was to have Beth as my estate agent. She knew exactly what I was looking for and the time and effort spent was incredible, really like no other I have dealt with previously! I would definitely use Beth again! Such a lovely girl.
Agent replied · 17 June 2024
Thank you for your 5* review of Beth, Chloe.
5/5
TrustpilotRented a property through Prospect
Rented a property through Prospect. They made the whole process very easy and were very quick to resolve any issues we had whenever they arose. Agnese is an absolute asset to the company and was incredibly helpful and supportive for the duration of our tenancy.
5/5
TrustpilotHelpful
Exchanged today with the help of Prospects - Beth was very helpful.
1/5
GoogleBe prepared to chase and essentially ensure efficiency as if you are working for the real estate agency whilst gauging if you have secured a new home in time for your current tenancy deadline to move out. Be prepared to not be shown around your living complex with amenities when you move in and have to ask neighbours to show you basics such as where to throw trash, go to the gym and how visitors can gain access. Also, even if there are two tenants in the contract, only one set of keys are given and they require you to pay £40 for the required second to be sent. Property not deep cleaned at all proper to moving in. Overall, a terrible experience for a lovely area.
5/5
GoogleThe best team to support in getting on the property ladder! Connor, Betsy and the whole team went above and beyond to speed up the process of the purchase of my property. They were supportive, patient and ready to answer all my questions in a professional manner. The agents were constantly on the ball, chasing up the seller, solicitors and any parties involved. I am ever so grateful that I had the pleasure to work together. Thank you ever so much!
5/5
TrustpilotFirst time buyer
As a first time buyer, the property hunting process was extremely daunting, but working with Prospect was a pleasure. They were informative, patient and reassuring throughout the process. Special thanks to Aimee Smith in the Bracknell branch for being so helpful, polite, pro-active and fast with all of her replies!
5/5
TrustpilotMaidenhead office - move fast
Recently used the Maidenhead office of Prospect to rent my flat. I was told the team were fast, but they exceeded my expectations. Harrison was on the case immediately and my flat was signed up and rented within 10 days. All done with a smile and good attention to detail.
5/5
GoogleWe would like to thank you for your assistance in the recent sale of our property. We really appreciated your professionalism and support during this period. In particular, we valued your excellent communication skills in keeping us fully informed of developments. We would definitely recommend Prospect in the future.
Agent replied · 15 June 2024
Thank you Mike for the 5* review.
5/5
TrustpilotThank you Beth!!
Couldn't thank Beth enough for her help finding us our new home!! She was fun to work with and very reassuring throughout the process. Couldn't have asked for anyone better to support us through the bumpy road we went through together. :)
5/5
TrustpilotProspect Property Management have…
Prospect Property Management have provided me with a super efficient service managing my flat. A full service and my property manager Beckie Baxter is always helpful and available if I need her and takes care of the little issues that come up from time to time. I wouldn’t go anywhere else!
5/5
TrustpilotTeam Prospect
Prospect staff react to any issue arising with speed and professionalism.In particular Aimee Smith, Coordinator, is someone who leaves no stone unturned. She is an incredible asset to the prospect team. She is responsive, thorough and always avilable throughout the whole process of selling and buying.Thank you Aimee
5/5
Trustpilotproperty viewing
I viewed a property through Beth last week, I found her to be incredibly knowledgeable, energetic and enthusiastic about the property and her job... I sadly bought through Sears but I wouldnt hesitate to use Prospect in the future, thank you Beth.
5/5
TrustpilotChloe Reilly has been an amazing agent…
Chloe Reilly has been an amazing agent helping me with managing my property and ensuring all the issues and updated related to the contract and tenant are timely managed and clearly communicated. A big thanks from a happy customer!
5/5
TrustpilotVery helpful
Prospect were fantastic with helping us find the right house. We dealt with a lovely lady called Emily who was amazing. Emily was very helpful and kept in touch with us regularly, making sure we were up to date and happy. Will definitely be recommending.
5/5
TrustpilotJust a quick thank you to Lilly Sines…
Just a quick thank you to Lilly Sines for always being so quick and professional in answering any questions I may have regarding the flat that you manage for me.Excellent work and thank you for your help as always.
5/5
TrustpilotGreat Agents
We recently dealt with Sasha for our tenancy agreement and she was so helpful, nothing was too much trouble for her at all-even with my early morning calls! She's very proactive and everything is dealt with quickly and efficiently making everything run smoothly. Highly recommended agents and Sasha is fantastic!
5/5
TrustpilotGreat service from Steffano
Stefano was very professional while being optimistic that I will get the property I placed an offer on. He also followed through with regular updates on the referencing and how to make the experience smooth for me.
5/5
TrustpilotAbi was extremely pleasant & helpful &…
Abi was extremely pleasant & helpful & engaged with ideas for renovation. Also it was no problem for her to do multiple viewings on a property.
5/5
TrustpilotProfessional service
I have been using prospect since 2013 to manage my property. Beckie Baxter is my first point of contact and I find her to be professional, quick to respond to emails and gets issues sorted promptly. She is a credit to Prospect and I’m happy with the service I’m getting.
5/5
TrustpilotAnna was great
Anna was extremely knowledgeable about the property we chose and had an answer for all our questions, from the Heating, to the parking etc. This information we found surprisingly difficult to get answers for, in comparison to other agencies. This was very helpful and made sure the moving process went smoothly.
1/5
GoogleIf you ever need to rent for any reason in this world, please don’t rent from prospects. If you have to rent from them, please take pictures of everything in that apartment/flat or house. Literally everything. They will get you to pay for things you didn’t even know existed when you come to leave. Take pictures on your first day, pictures of the fridge, Hob, floors, walls, doors. Everything you can think of. They are scammers and they treat renters horribly.
5/5
GoogleWe engaged Prospect for a fully managed house rental. We did our shopping around obtaining quotes and interviewed all the local estate agencies. Prospect were head and shoulders above their competition. Harry Pangborn from Prospect was by far the most proactive, the communication flow was constant, he sometimes even chased us to make progress. This was in stark contrast with their competition with some of them going total radio silence and no follow-ups. Although Prospect weren't the absolute cheapest they were close to the most competitive management rates and provided a realistic rent estimate which later proved spot-on target. They also provided us valuable advise how to market the property. Based on these early indicators we chose them to be our agents. This was only the start, ore pleasant surprises followed. Prospect helped us with preparations for the rental, obtaining all the necessary certificates, helping find the certified tradesmen and professionals. They guided us all the way. The biggest surprise came after pulling the trigger and starting the marketing. The very first potential tenants coming to view the property decided to take it on. The property did not even make it to Prospect's website yet and tenants were already found. Was this luck, the situation on the market for this type of property in the area, a pay-off for all the preparation, or a combination of all the factors? After completing all the checks and referencing the tenants moved into the property and everything is going well. I am writing this review a few months after the start of the tenancy, after the follow-up property inspection, having tested the communication with the assigned manager so we can be sure this positive review is well deserved.
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