Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorst experience ever
Worst experience ever . I have been using Leader Lettings in Cheltenham and I have had the worst experience - very unprofessional, everything about them - from patronising behaviour to making false statements to myself. They should not be allowed to be trading.
Jay · 5 June 2023
★★★★★ 5/5
TrustpilotA great experience so far with Leaders
A great experience so far with LeadersMia and Jane have been really helpful in helping us secure our new home.
G · 15 July 2022
Agent replied · 20 September 2023
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotI am very grateful to have Jolanta…
I am very grateful to have Jolanta Stonkute managing my properties for me after having had bad experiences with other agencies. Nothing is too much trouble and she is always helpful and professional even when things are difficult.
Julia · 17 October 2023
★★★★★ 5/5
TrustpilotThe staff are very helpful
The staff are very helpful . Malik helped me with an open heart , even after some disappointments' from the previous house i had gotten he tried his best to get me something . I am forever grateful
Chantelle · 17 October 2023
★★★★★ 5/5
TrustpilotAll the staff have guided and helped me…
All the staff have guided and helped me in the sale of my property.
Sue · 2 March 2023
Agent replied · 20 September 2023
Dear SueCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotIt was a great experience with Mr …
It was a great experience with Mr Malik Miah he is a very understandable person
Douglas · 25 January 2023
Agent replied · 20 September 2023
Dear DouglasCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat agent
The property I rent has been managed by Leaders for a couple of years now. They are approachable, friendly and helpful.
Tim · 26 May 2022
Agent replied · 20 September 2023
Dear Tim,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotSwift and efficient rental.
Under three weeks from first contact to tenant moving in. All the staff are pleasant to deal with and the Docusign system is simple and quick. I have no hesitation in recommending the Sutton Leaders team.
Graham · 7 May 2017
Agent replied · 20 September 2023
Hi Graham, thank you for taking the time to leave your feedback. We are very pleased that you are happy with the service you have received from our Sutton team, and that you would highly recommend us.
★★★★★ 5/5
TrustpilotThea Meek
Thea manages my property, she is always very helpful and professional. Nothing is too much trouble and any issues are resolved quickly and efficiently. I am very happy with the service that Thea provides.
Sharon · 15 January 2024
★★★★★ 1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with apartment parking slot.No effort was done to help with parking management company.
Ahmed · 16 December 2022
Agent replied · 20 September 2023
Dear Ahmed Yousef,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotHe was very sincere and committed to…
He was very sincere and committed to work.He showed us the house repeatedly as per our request without denying.
Kamaleswaran · 18 August 2022
Agent replied · 20 September 2023
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotPathetic service
Pathetic service! I spend almost £500 to clean the house, they still give me a long list to clean. Never rent any room from Leaders!
MRS · 14 October 2021
Agent replied · 20 September 2023
Dear Mrs Song,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expec tation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotAmazing Staff
Me and partner had trouble trying to secure a property, but the estate agent Rebecca who was helping us was amazing, she was so patient and helpful throughout the whole process and now we will get to move into our dream home
Amber · 26 June 2023
★★★★★ 5/5
TrustpilotI was very impressed with the officer Ella
I was very impressed with the professionalism by the leaders officer Ella, who helped with my rental arrangements. Thank youGeorge Ioannou
George · 18 May 2022
Agent replied · 20 September 2023
Dear George,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, step by step guide and virtual tour, I am so happy and delighted with there service. 😊😊
Jainaf · 15 August 2022
Agent replied · 20 September 2023
Dear Jainaf Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat team and excellent customer…
Great team and excellent customer relations. Big ups to Chloe and Fran for their support. Highly recommend the team at Leaders!
Lawrretta · 18 May 2022
Agent replied · 20 September 2023
Dear Lawrretta,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcelente customer service
Excelente customer service, from the beginning to the end, every single state we've been trough. I have no words to thank you enough.
Mrs · 3 February 2022
Agent replied · 20 September 2023
Dear Mrs Leyla Aznaran,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotWas super helpful in helping me process…
Was super helpful in helping me process the landlords eviction documents.
Leah · 25 May 2023
Agent replied · 20 September 2023
Dear Leah HughesCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotTop marks to Leaders
Great personal service right from the start. I cannot praise Leaders highly enough for their efficiency and help. They ensured my house sale went through smoothly at a very fair cost. I would definitely recommend them
Mrs · 1 February 2017
Agent replied · 20 September 2023
Hi Mrs Cooper, many thanks for taking the time to share your feedback. We are delighted that you have been happy with the service and would recommend us.
★★★★★ 5/5
TrustpilotProperty management done right
We have been dealing with Lynette Baker for approximately 4 years, and found her to be professional, efficient, effective and personable. I would highly recommend her and the team at Leaders Colchester.
Jill · 22 February 2024
★★★★★ 5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Leaders. Ella, from the main branch was helpful and competent in answering my questions.Highly recommended.
Jay · 11 May 2022
Agent replied · 20 September 2023
Dear Jay,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotGreat time at leaders
We have used leaders for the 1st time on this move and it has been great. We meet Beth at the house for a viewing and from then on Beth sorted everything out with nothing being to much trouble. We are now in the place and happy and the start to finish has been very easy with the help of all the team in the waterlooville office
Karl · 8 March 2018
★★★★★ 1/5
TrustpilotHad an issue with my roof and Leaders…
Had an issue with my roof and Leaders were going to arrange for a quote. I didn't receive any information for over 2 weeks. I arranged it myself, quoted and completed in an afternoon.
Mr · 9 January 2024
★★★★★ 5/5
TrustpilotLeaders - Worcesrer
As a first time private renter, the process was very new and slightly overwhelming at times. Leaders were beyond supportive and accommodating to anything I needed help with despite being 200 miles away at different intervals. Staff are extremely approachable and friendly and on a couple of occasions certain staff members stayed past their closing hours to help me whilst finalising my move. Would recommend leaders to everybody.
Becca · 16 November 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.