Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPrompt response and ready to attend to…
Prompt response and ready to attend to your concern. Lillian Cull-Simmonds one of their negotiator was very helpful
Adewale · 2 December 2022
Agent replied · 20 September 2023
Dear AdewaleCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAmazing
On 09/16/2016 you gave us this review: 5.0 /5Leaders are an attentive and friendly team, I've been in properties handled by Portsmouth and the Waterlooville branch and they are amazing, efficient and fast responses when I contact them.
Breda · 16 September 2016
Agent replied · 20 September 2023
Hi Breda, many thanks for sharing your review. We are delighted that you are happy with the service.
★★★★★ 4/5
TrustpilotThe staff in the Worthing office were…
The staff in the Worthing office were so helpful and met all my expectations and requests. As I live so far away from the purchase they helped in arranging a number of viewings both before and after exchange of contracts.
Peter · 4 October 2023
★★★★★ 5/5
TrustpilotI highly recommend
I had a wonderful experience and with their highly dedicated staff, especially with Bilal Raqeeb who went above and beyond of the usual suspects to help me with exactly with what I needed.Tasie okafor
Tasie · 19 February 2024
★★★★★ 5/5
TrustpilotVery helpful
I found Lucy at the Stamford Leaders branch very helpful when trying to find my new home. Very professional and I would highly recommend.
Megan · 7 March 2022
Agent replied · 20 September 2023
Dear Megan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent experience with Leaders
Excellent experience with Leaders. Kept informed every step of the way. Paige and Sharon are phenomenal and so friendly. Would highly recommend using Leaders.
Nichola · 7 March 2022
Agent replied · 20 September 2023
Dear Nichola,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotPlease stay away at all costs!
Please stay away at all costs!It’s not worth it they are neglectful, unprofessional and incapable. I could write essays on everything they have done it’s been an awful year.
Jem · 24 April 2021
Agent replied · 20 September 2023
Dear Jem,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotI have recently started renting with…
I have recently started renting with Leaders in Croydon and I must say they have provided one of the best services from a letting agent I have ever had. Every query and question I had was dealt with quickly and politely and it made the whole moving process a much easier experience. I would highly recommend them to anyone wanting to rent or sell their property
Glenna · 30 October 2019
★★★★★ 5/5
TrustpilotDealt with Leaders many years
Dealt with Leaders many years, the team are always progressional and responsive, main dealings have been with Teesha but credit to all the team
Kurt · 6 March 2022
Agent replied · 20 September 2023
Dear Kurt,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHaywards Heath Leaders
Excellent customer service.... Especially your staff Mr Thomas hill (haywards Heath branch) very kind and helping throughout the days. Explaining all the informations clearly. Thanku
Preethi · 11 January 2022
Agent replied · 20 September 2023
Dear Preethi,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
Trustpilotmy experience with this agency was a… very bad!
my experience with this agency was a very bad one, it was one of the worst agents! I do not recommend!
Adriana · 10 October 2024
★★★★★ 5/5
TrustpilotJulie Preston always so helpful.
Julie Preston in your colchester office is amazing, she's so friendly, helpful and always efficient. I rent my property and I know I can always count on her to keep in contact when needed.
Jayne · 15 February 2024
★★★★★ 5/5
TrustpilotAmazing service from Tom Hallam in the…
Amazing service from Tom Hallam in the lettings team Property let within a couple of hours
Tom · 31 January 2023
Agent replied · 20 September 2023
Dear TomCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotProfessional and efficient service
We found Leaders to be professional, fast and efficient.They have made the process of securing a rental and move stress free and run smoothly.
Helen · 25 February 2022
Agent replied · 20 September 2023
Dear Helen,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotLeaders of messing up
Wouldn’t even give them a star they do not communication with you they take over your house and mess everything up and you have to do there job for them because no one communication with each other
Lyndsey · 7 December 2023
★★★★★ 5/5
Trustpilotexcellent support and communication…
excellent support and communication throughout the process from the team at Leaders in Felixstowe
Clive · 7 April 2023
Agent replied · 20 September 2023
Dear Clive Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotPrompt service from Bilal Raqeeb
Prompt service from Bilal Raqeeb, and I do not regret the service at all.
Akinwumi · 6 April 2023
Agent replied · 20 September 2023
Dear Akinwumi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotLeaders provided excellent service
Ronnie from Leaders provided excellent service with our viewing and proceeding with having a flat in Hamworthy.Punctual and professional.Would highly recommend these estate agents.Provided answers to all questions/issues raised.New to being a tenant, so good to have someone like Ronnie around to help.
Christopher · 4 July 2023
★★★★★ 5/5
TrustpilotThe best team in the world
The best team in the world! A lot of work and professionalism! Thanks to the team!
Paula · 27 January 2023
Agent replied · 20 September 2023
Dear PaulaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotDreadful experience with Leaders
Dreadful experience with Leaders. They are dishonest to get money and they always side with the landlords/ landladies and treat renting tenants with such little respect.
Cassandra · 27 October 2021
Agent replied · 20 September 2023
Dear Ms HodgesWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 4/5
Trustpilotapplication process
the process was helpful & precise during the application processthe lettings staff were helpful, thank you
I · 26 January 2023
Agent replied · 20 September 2023
Good afternoonWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotLyndsay has kept me well informed…
Lyndsay has kept me well informed following my queries regarding works and tenancy issues. It is nice to have a friendly and helpful voice on the other end of the phone when there are problems to be resolved.
Christine · 10 November 2023
★★★★★ 5/5
TrustpilotHighly recommend Leaders and would like…
Highly recommend Leaders and would like to thank Mr.Malik and Mr.Muhammad for making the whole moving process go smoothly from start to finish. Extremely professional and very helpful in each step of our moving process.Thank u so much .A warm lovely team to work with.
Maneesha · 3 May 2023
★★★★★ 5/5
TrustpilotJade at the Loughborough branch is…
Jade at the Loughborough branch is great! She is very professional and polite and is happy to help whenever possible.
Berry · 25 August 2022
Agent replied · 20 September 2023
Dear Berry,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.