Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
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5/5
TrustpilotExcellent experience with Tikal Betz
I have had an excellent experience with Tikal Betz who replies immediately and most efficiently to any enquiries I have as a landlord.
Paul Β· 28 December 2022
Agent replied Β· 20 September 2023
Dear PaulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotIβve recently been in contact with myβ¦
Iβve recently been in contact with my Property Manager, Abi regarding some queries and have been very impressed with the speed and professionalism of her responses.
Julia Β· 3 September 2022
Agent replied Β· 20 September 2023
Dear Julia,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotEmma from Leaders- Loughborough officeβ¦
Emma from Leaders- Loughborough office is looking after my rental property in Quorn. She has been professional, attentive, communicative and very helpful in all matters, in particular those relating to the works required at the end of one tenancy and beginning of another. I can't recommend highly enough.
Philip Β· 3 August 2023
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5/5
TrustpilotBrilliant staff providing great service
I couldn't believe how quick and painless Leaders made the whole process. From the initial meeting at the property to handing over the keys, all the staff myself and my wife dealt with we friendly, knowledgeable and made us feel confident that the house would sell with the minimum of drama.
Nigel Β· 9 May 2023
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5/5
TrustpilotTop Service
I experienced great customer service all round at the East Grinstead branch -it made this all a great experience - Hazel took me for my viewing - Rachel Sly helped me to land the tenancy I was looking for - the team happily arranged a second viewing for me and then they helped me to collect the keys and answered all my questions in between - great service from a top team.β
Jim Β· 24 September 2019
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5/5
TrustpilotLeaders Hedge End were fantastic
Craig at the Hedge End branch was brilliant and dealt with everything promptly, made for an unusually speedy and relatively enjoyable house purchase.
Simon Β· 25 December 2022
Agent replied Β· 20 September 2023
Dear SimonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotThe lettings team are outstanding
The lettings team are outstanding, complete dedication from beginning to move in, seamless transition to my new property manager who has answered all my questions with confidence and good knowledge
Matthew Β· 23 February 2022
Agent replied Β· 20 September 2023
Dear Matthew,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
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5/5
TrustpilotI have been dealing with Ms Abbie Greenβ¦
I have been dealing with Ms Abbie Green for my property at Litmus Building in Nott and the moment she assumed duties all problems that have been piling, methodically she sorted everything out and made me regain the confidence eith Leaders
Eleni Β· 18 January 2024
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5/5
TrustpilotExcellent lovely team they was allβ¦
Excellent lovely team they was all helpful from first appointment right through to completion would not hesitate using again fabulous service x
Rachael Β· 25 January 2023
Agent replied Β· 20 September 2023
Dear RachaelCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotAll members of staff weβre extremelyβ¦
All members of staff weβre extremely helpful and went above and beyond to make things easy for us.We would recommend Leaders St Helens to anyone
Stewart Β· 5 October 2022
Agent replied Β· 20 September 2023
Dear Stewart Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotAbi G
Abi in property management is great. Good comms in terms is sending information when she says she will. Returns phone calls promptly, just great service ππΎπ₯
Ayo Β· 24 August 2022
Agent replied Β· 20 September 2023
Dear Ayo,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotLeon has always been very helpfulβ¦
Leon has always been very helpful throughout the management of my property and always been very accommodating. Thanks for all the help.
Matthew Β· 24 January 2023
Agent replied Β· 20 September 2023
Dear Matthew, Thank you for taking the time to review your experience with Leaders Horsham and your relationship with Leon parker. Your feedback is very much appreciated. Kind regardsJosh Weller - Senior Branch Manager
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4/5
TrustpilotLeamington leaders services
Renting my property with leaders agents it was a rough path. Paul from Leamington office is been the last agent had to collaborate with. He was helpful enough in comparison to the others. He was calling back, chasing tasks without needed to much of the landlord attention.
Loukas Β· 23 August 2023
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4/5
TrustpilotHad a very good experience with Katie
Had a very good experience with Katie. She was very professional and helpful. Was able to clarify our doubts, and dealt very patiently with us. Very satisfied with her service.
Stella Β· 11 February 2022
Agent replied Β· 20 September 2023
Dear Stella We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
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5/5
TrustpilotWe rented with Leaders Bromgrove andβ¦
We rented with Leaders Bromgrove and they were nothing but helpful and kind people. Any problems we had after moving in were sorted.
Thomas Β· 16 December 2022
Agent replied Β· 20 September 2023
Dear ThomasCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotGreat value for money
Went with Leaders as they seemed to be giving me the best deal (mainly price percentage to sell),Great service overall & very friendly manager & staff.
Pete Β· 20 August 2022
Agent replied Β· 20 September 2023
Dear Pete,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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1/5
TrustpilotVery bad experience renting with them
Very bad experience renting with them. I recommend smaller companies that actually care about renters.
Ken Β· 21 August 2023
Agent replied Β· 29 August 2024
Dear Ken,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
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1/5
TrustpilotAwful experience with Property Management Team
Incredibly unresponsive and lacking any customer service when dealing with a landlord who was breaching contract. The property management team never returned calls, deflected any accountability to help resolve issues and just didn't care. I would strongly recommend avoiding as there are plenty of other quality estate agents in St.Albans
Andy Β· 27 May 2023
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5/5
TrustpilotProfessional and helpful staff
I am very impressed with the professionalism of everyone I have spoken to at the Clacton branch, Staff have been very good at keeping me up to date at each stage with quick replies to any queries I have had.
Christopher Β· 3 February 2024
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5/5
TrustpilotReally friendly and quick responsesβ¦
Really friendly and quick responses while sorting out a new flat to live in Manchester - has been a dream so far!
Ruben Β· 16 January 2023
Agent replied Β· 20 September 2023
Dear RubenCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotExcellent lettings service at theβ¦
Excellent lettings service at the Loughborough branch - really professional. All the reviews that say otherwise shock me as they could not have been better in renting out my property for me. Excellent overall.
J Β· 22 May 2021
Agent replied Β· 20 September 2023
Dear Sir/MadamThanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
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5/5
TrustpilotGreat Great customer service with Emily
Great customer experience with Emily. Professional, hard working and has the ability to match the right property with the right tenants. I have used other agents previously but because of the service I received through Emilyβ¦.. Leaders is the agent for me.
Tina-Marie Β· 20 December 2023
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5/5
TrustpilotOutstanding service
Leaders Northampton team is providing outstanding customer service and professional approach, that majority of companies are lacking these days! Thank you for all your support Jolanta and Lillian!
Gethin Β· 13 May 2022
Agent replied Β· 20 September 2023
Hi Gethin Williams, thank you for taking the time to leave a review for us at Leaders Letting Agents Northampton. We're happy we could meet your expectations!
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5/5
TrustpilotBilal Raqeeb
Bilal Raqeeb, a Lettings Consultant at Leaders delivered top-notch service to me and my family. Despite being new to the UK, he made the process of securing our apartment very seamless. He's got good human relationship and always ready to help. I'll choose Leaders again for anything lettings.
Olanrewaju Β· 21 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.