Trusted Agent profile · Bracknell, Berkshire
Verified
★★★★★
1,238 reviews across 2 platforms
One Station Square, Bracknell, Berkshire, RG12 1QB
Part of Chancellors, see every office.
Chancellors's office in Bracknell, Berkshire, at One Station Square, is rated 4.3 out of 5 across 1,238 reviews on two platforms, including 885 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
4/5
GoogleI had the privilege of having Matthew Collins assist me. He was absolutely wonderful when it came to staying contact with me and keeping me informed. I'm very happy with the service I received and would definitely reccomend it.PositiveResponsiveness
5/5
GooglePaul from head office was excellent. He listened to what I had to say and acted accordingly. An appointment was made by him for a date and time convenient for us.
5/5
GoogleReally good, efficient, clear customer service. Helped us out on lots of parts we hadn't even considered which made the whole moving experience infinitely easier and less stressful. A wholehearted recommendation!
1/5
FacebookTerrible service Would never recommend or use in the future .
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
4/5
GoogleChancellors have been easy to work with and Tony in particular offered us some really helpful guidance to get a good offer for our flat, in a challenging market.
1/5
FacebookJust avoid specially reading nracknel branch
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
1/5
FacebookTHe only way they could improve is by closing
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
4/5
Googlei am interested with this properties, please confirme and i have to pay the deposit
5/5
GoogleJenny at Chancellors was extremely helpful and proactive which really helped us through a very stressful time. Many thanks to her for all her hard work and help.
5/5
GoogleWe found Liberti invaluable in the identification process and marketing preparation for the flat. Liberti and Chancellors have been in regular contact throughout, which we found very helpful.
1/5
FacebookAvoid at any cost unprofessional
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
1/5
GoogleOverall useless and no customer care
Hello, your feedback is important to us and are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
1/5
GoogleWouldn't recommend at to be honest
Hi Les, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via chris.gray@chancellors.co.uk with the details? Many thanks.
5/5
GoogleAs a landlord, I find offices of Chancellors super-easy to work with. In Bracknell, it has been particularly pleasant over the years to deal with Charlotte Robinson.
5/5
GoogleI had a wonderful experience with Emilia who helped me find an apartment I liked and within my budget. The entire process was efficient, professional and easy.
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
1/5
GoogleI wrote a glowing review for Chancellors in 2012 where we sold and bought through them. The service I've received from them this time has been appalling. Poor communication, false promises, no show appointments, lack of qualifying potential buyers. AVOID!
5/5
GoogleI have to praise Jacqueline Miles-Miller for all her work and patience sorting out my outgoing tenants and dispute over claims. They were not the easiest to deal with and mediating was not simple. Thank you for all your help!!
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
5/5
Googleinformative and usefull
5/5
GoogleRebecca, Annie and Cathrine are just pleasant to work with. I know estate agents have some reputation but the efficiency and the up to date communications from these ladies are simply exceptional and I hope to see them succeeding.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Bracknell won Gold; Chancellors, Newbury won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
