5/5
GoogleWhether it is a complex problem or a simple one, the solution has given first priority while living in the property. I would highly recommend.
Trusted Agent profile · Bracknell, Berkshire
Verified
Chancellors Bracknell reviews
★★★★★
1,238 reviews across 2 platforms
One Station Square, Bracknell, Berkshire, RG12 1QB
Part of Chancellors, see every office.
Chancellors's office in Bracknell, Berkshire, at One Station Square, is rated 4.3 out of 5 across 1,238 reviews on two platforms, including 885 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Google5/5
GoogleI've had some very negative experiences with estate agents in Bracknell, so it was a refreshing change to work with Matthew at Chancellors. He really does care about his clients and what is best for them.
5/5
GoogleRebecca, Annie and Cathrine are just pleasant to work with. I know estate agents have some reputation but the efficiency and the up to date communications from these ladies are simply exceptional and I hope to see them succeeding.
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
GoogleI’m very happy and satisfied with helping and support from Madeleine Durman, our Property Manager, she always kindly and open to hear and help.
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
5/5
GoogleRebecca, Annie and Cathrine are just pleasant to work with. I know estate agents have some reputation but the efficiency and the up to date communications from these ladies are simply exceptional and I hope to see them succeeding.
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Agent replied
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
GoogleChancellors have been great at communicating any issues and solved problem swiftly. Great service especially by Lauren. I would definitely recommend using them.
5/5
FacebookGreat advice Jemma, really useful and very professional!
Agent replied
Thank you Sara, always happy to help.
5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
5/5
FacebookChancellors manage the property we rent and Scarlett from the Bracknell office has always been very helpful and professional. She even managed to get us a same day appointment with a plumber which is a first in my experience!
1/5
GoogleLeaves me very creepy odd sounding voice messages.
5/5
GoogleThe change over to new tenants has been handled very well by Rebecca Joel especially as there were many last minute issues - professional and moved things on quickly to meet the original move in date.
1/5
FacebookAbsolutly terrible.Maidenhead branch is very unprofessional
Agent replied
We are sorry to learn that you had a disappointing experience with our team at our Maidenhead branch. Please contact seniorsupport@chancellors.co.uk with full details and we can look into this.
1/5
GoogleHorrendous lettings agency. It's been over 5 weeks since I moved out and my deposit hasn't been returned. Agency fees go where? Get dismissed at every opportunity - even by managers. AVOID AT ALL COSTS!
1/5
GoogleWorst estate agency ever.slowest response time I have ever had to deal with. Let us pray I never ever have that deal with them again. Worst and most difficult experience of my life!
5/5
GoogleExcellent service. I was assisted in the tenancy transfer process by Sharon Spence who was patient and prompt. She was very helpful and cleared my doubts promptly during the transfer process. Highly recommended.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
5/5
GoogleA very pleasant experience thanks to the good work of Matthew Collins of the Chancellors- Bracknell team that helped me to quickly and easily find a great appartment to rent.
4/5
FacebookChancellors have been great, fast response to book viewings. communication has been very good and has been a plesure too use them would highly recommend. Massive thank you too cara alderson and Debbie fullbrook
5/5
GoogleAsk to speak to Liam, he has a very good telephone manner and is very professional to boot.
5/5
FacebookEmily Harris has provided us with a very professional and efficient service so far looking after our property and responded to any queries in quickest time possible. Very satisfied her as our Account Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Bracknell
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Bracknell won Gold; Chancellors, Newbury won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
