5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
Trusted Agent profile · Bracknell · Berkshire
Verified
Chancellors Bracknell reviews
★★★★★
1,238 reviews across 2 platforms
One Station Square, Bracknell, Berkshire, RG12 1QB
Part of Chancellors, see every office.
Chancellors's office in Bracknell, Berkshire, at One Station Square, is rated 4.3 out of 5 across 1,238 reviews on two platforms, including 885 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Facebook5/5
GoogleAlex from the specialist letting team has been extremely professional throughout our renting process. We’re impressed! My partner and I have had a series of bad experiences with other agencies recently. Alex has left a really good …
Agent replied
Hello Emese, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Agent replied
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
5/5
GoogleMaria as our property manager has been brilliant Thank you
Agent replied · 30 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleLiam was very polite, quick and efficient, eager to help, excellent!
5/5
GoogleSpoke to Leah who provides excellent customer service, would gladly recommend
4/5
GoogleEmilia is very helpful. She responded quickly when I had questions.
5/5
GoogleMatthew Collins was very Responsive, Professional and made my application progress simple. I highly recommend him due to his great Quality Service
5/5
FacebookI needed so advice on selling my home. Spoke to a member of your team Oliver Marsden, he was excellent. Guided me in the right direction, excellent member of your team. Would definitely use Oliver again in the future. Keep you the good work.
Agent replied
Thank you russell
5/5
GoogleVery kind, patient and professional. Thank you
Agent replied · 30 March 2024
Thank you Jo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookNatalie Wing has been very good at keeping me informed and responsive to my emails. I recommend her and am pleased with the service I have received,
5/5
Facebookgreat agency and very pleasant associates to deal with!!! I would like highly praise and compliment Laura Kirby!!she has been really professional yet friendly and very pleasant person to deal with. Very prompt and fast respond from her due to my request unless most of the relocation agencies never getting back!hope our good epierence will continue with this agency and hopefully we would be able to move to a new property as soon as possible!!
5/5
GoogleBee was very cheerful and helpful with my viewing enquiry. It was lovely to talk to him in the morning. I recommend their service.
5/5
GoogleThomas was very skilled and he provided me excellent service.
5/5
GoogleLeah was very straightforward, professional and helpful in my search.
5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Agent replied
Thank you so much for your feedback
5/5
GoogleReally helpful thanks!
Agent replied · 21 June 2024
Thank you for this wonderful review, we are pleased that you had such a positive experience with us.
5/5
GoogleAwesome viewing 👌 …
Agent replied · 30 March 2024
Thank you Udoka for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
5/5
GoogleWe interviewed 4 Estate Agents and we felt that Chancellors offered the best price, together with what appeared a professional service. We were not mistaken. The telephone was always answered when we had a question and events took place smoothly in the background, headed up by Leonie. Within 2 weeks we were made a very acceptable offer. We were impressed by the Chancellors team and would approach them again if we needed these services.
1/5
GoogleShocking service from Chancellors . Moved me into a property with no Heating or hot water, never kept me updated, a year later and still no adequate heating. Staff hung up the phone all the time , no contact from them unless I called and didnt contact me to attend the check out , constantly breaching tennant contract and relations , shame on you Chancellors , avoid at all costs.
5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Bracknell
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Bracknell won Gold; Chancellors, Newbury won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
