Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 1/5
Facebookabsolutely appalling service. i cancelled the contract with them within the 14 days period due to a change in circumstances. they never even visited the property to take photos and it was never placed on rightmove. what followed was 4 months of debt letters, demanding paying costs. now been sent a county court letter. completely ignored when i challenged the costs, taken off in under 7 days. disgusting level of service. NEVER use this agent.
Debi · 26 January 2020
★★★★★ 5/5
GoogleHuge thanks to Annabelle in Lettings who went above and beyond to find a tenant for my property at very short notice. Friendly and professional - five stars!
Alison · 28 July 2019
★★★★★ 5/5
GoogleWe are extremely pleased with the service provided by Isabelle Jakovljevic at Chancellors Bracknell. Isabelle was proactive, helpful, attentive and very efficient with all correspondence. Jaz & Mike
Jazmin · 28 July 2019
★★★★★ 5/5
GoogleI would like to thank Joanna Mawson and Nick Guiry for being very professional and helpful to me when looking and finalizing details for renting a flat .
Simon · 28 July 2019
★★★★★ 5/5
FacebookWorked with Oliver Marsden and couldn't really ask for more. Efficient, responsive and helpful. Have worked with plenty of other estate agents who could learn a thing or two from Oliver!
Justin · 25 November 2016
★★★★★ 5/5
GoogleDanielle was very helpful and efficient despite having to deal with everything last minute.
Leigh · 29 July 2022
★★★★★ 5/5
GoogleVerry professional staff , Joseph show as the flat was a great experience. Many thanks
Balázs · 1 November 2023
Agent replied · 30 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookRob Webb has been the property manager for my property. His manner is very friendly and helpful, and he has dealt with any issues quickly and efficiently.
Christiane · 15 August 2019
★★★★★ 5/5
GooglePlenty of help and advice towards the sale of my home with a particular mention from Wiktoria as she kept us up to date on the market
Andrew · 1 November 2022
Agent replied · 29 July 2023
Hi Andrew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookShannon Downey has been helping me with a rental property in chieveley, she has been very processional, extremely helpful and a great help during the last week. Thank you Shannon!
Craig · 11 February 2017
★★★★★ 5/5
FacebookI'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.
Lucie · 11 December 2016
★★★★★ 5/5
GoogleStuart Douglas always answers all questions & ensures that if he cant give answers, he makes sure he goes away and gets the issue resolved. Excellent customer service Rep
Marcus · 29 July 2022
Agent replied · 29 July 2023
Thank you Marcus for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleI would not touch Chancellors in Bracknell. They are completely incompetent and unprofessional and I have had the worst ever experience as a landlord. Beware!!
Karen · 31 December 2022
Agent replied · 29 July 2023
Hi Karen, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleWiktoria was very helpful and professional, thank you!
Tamara · 30 January 2023
★★★★★ 5/5
GoogleCannot fault. Charlotte always handles any queries or issues we raise as tenants and has a quick turnaround on resolving issues. Much better than previous estate agents....by far
Monika · 2 September 2022
Agent replied · 29 July 2023
Hi Monika, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe are extremely pleased with the service provided by Isabelle Jakovljevic at Chancellors Bracknell. Isabelle was proactive, helpful, attentive and very efficient with all correspondence. Jaz & Mike
Jazmin · 30 July 2018
★★★★★ 1/5
GoogleI am a property investor in local, this agent is the worst agent I have met. Nobody reply the email and left 4 messages but nobody call back. Really disappointed.
Keep away with this agent.
Chen · 11 August 2021
Agent replied
Hi Chen, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Mihaela · 16 August 2019
Agent replied
Thank you so much! ?? Suzy Whitley-Park
★★★★★ 5/5
GoogleI have been very impressed with Chancellors service. From the outset, I've had total confidence in their ability to handle the sale of my house, and I've really appreciated their professional guidance around sale and purchasing decisions.
Nicola · 3 March 2021
Agent replied
Hi Nicola, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Jessica · 9 March 2018
Agent replied
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
★★★★★ 5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent.
JA
Landlord
John · 13 February 2018
★★★★★ 5/5
GoogleEfficient, friendly and polite service following a request for assistance in my rented property.
My request was dealt with quickly and I was kept informed of the progress.
Nk · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleLiberti has a real intuition for knowing what will satisfy her customers. She is honest, engaging, helpful and manages expectations realistically. She is a pleasure to deal with.
Emma · 29 July 2022
Agent replied · 29 July 2023
Thank you Emma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAmber Norman, Wasim Afsar, Vanessa Langsbury and the whole team at Chancellors have been fantastic so far. They found a buyer really quickly, at asking price, and have been proactive in keeping me informed and progressing the sale. Very impressed and they put other agents I have dealt with to shame! Hopefully all goes smoothly with the sale itself now.
Lee · 29 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.