Trusted Agent profile · Bracknell · Berkshire

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Chancellors Bracknell reviews

★★★★★ Great

1,238 reviews across 2 platforms

One Station Square, Bracknell, Berkshire, RG12 1QB

Part of Chancellors, see every office.

Chancellors's office in Bracknell, Berkshire, at One Station Square, is rated 4.3 out of 5 across 1,238 reviews on two platforms, including 885 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.

Google logo

4.5 / 5

885

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

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Awards

The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

1/5

Facebook

absolutely appalling service. i cancelled the contract with them within the 14 days period due to a change in circumstances. they never even visited the property to take photos and it was never placed on rightmove. what followed was 4 months of debt letters, demanding paying costs. now been sent a county court letter. completely ignored when i challenged the costs, taken off in under 7 days. disgusting level of service. NEVER use this agent.

Debi · 26 January 2020

5/5

Google

Huge thanks to Annabelle in Lettings who went above and beyond to find a tenant for my property at very short notice. Friendly and professional - five stars!

Alison · 28 July 2019

5/5

Google

We are extremely pleased with the service provided by Isabelle Jakovljevic at Chancellors Bracknell. Isabelle was proactive, helpful, attentive and very efficient with all correspondence. Jaz & Mike

Jazmin · 28 July 2019

5/5

Google

I would like to thank Joanna Mawson and Nick Guiry for being very professional and helpful to me when looking and finalizing details for renting a flat .

Simon · 28 July 2019

5/5

Facebook

Worked with Oliver Marsden and couldn't really ask for more. Efficient, responsive and helpful. Have worked with plenty of other estate agents who could learn a thing or two from Oliver!

Justin · 25 November 2016

5/5

Google

Danielle was very helpful and efficient despite having to deal with everything last minute.

Leigh · 29 July 2022

5/5

Google

Verry professional staff , Joseph show as the flat was a great experience. Many thanks

Balázs · 1 November 2023

Agent replied · 30 March 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Rob Webb has been the property manager for my property. His manner is very friendly and helpful, and he has dealt with any issues quickly and efficiently.

Christiane · 15 August 2019

5/5

Google

Plenty of help and advice towards the sale of my home with a particular mention from Wiktoria as she kept us up to date on the market

Andrew · 1 November 2022

Agent replied · 29 July 2023

Hi Andrew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

Shannon Downey has been helping me with a rental property in chieveley, she has been very processional, extremely helpful and a great help during the last week. Thank you Shannon!

Craig · 11 February 2017

5/5

Facebook

I'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.

Lucie · 11 December 2016

5/5

Google

Stuart Douglas always answers all questions & ensures that if he cant give answers, he makes sure he goes away and gets the issue resolved. Excellent customer service Rep

Marcus · 29 July 2022

Agent replied · 29 July 2023

Thank you Marcus for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

I would not touch Chancellors in Bracknell. They are completely incompetent and unprofessional and I have had the worst ever experience as a landlord. Beware!!

Karen · 31 December 2022

Agent replied · 29 July 2023

Hi Karen, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Wiktoria was very helpful and professional, thank you!

Tamara · 30 January 2023

5/5

Google

Cannot fault. Charlotte always handles any queries or issues we raise as tenants and has a quick turnaround on resolving issues. Much better than previous estate agents....by far

Monika · 2 September 2022

Agent replied · 29 July 2023

Hi Monika, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

We are extremely pleased with the service provided by Isabelle Jakovljevic at Chancellors Bracknell. Isabelle was proactive, helpful, attentive and very efficient with all correspondence. Jaz & Mike

Jazmin · 30 July 2018

1/5

Google

I am a property investor in local, this agent is the worst agent I have met. Nobody reply the email and left 4 messages but nobody call back. Really disappointed. Keep away with this agent.

Chen · 11 August 2021

Agent replied

Hi Chen, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

I had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.

Mihaela · 16 August 2019

Agent replied

Thank you so much! ?? Suzy Whitley-Park

5/5

Google

I have been very impressed with Chancellors service. From the outset, I've had total confidence in their ability to handle the sale of my house, and I've really appreciated their professional guidance around sale and purchasing decisions.

Nicola · 3 March 2021

Agent replied

Hi Nicola, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

Well that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again

Jessica · 9 March 2018

Agent replied

Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.

5/5

Facebook

Jessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent. JA Landlord

John · 13 February 2018

5/5

Google

Efficient, friendly and polite service following a request for assistance in my rented property. My request was dealt with quickly and I was kept informed of the progress.

Nk · 29 July 2022

Agent replied · 29 July 2023

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Liberti has a real intuition for knowing what will satisfy her customers. She is honest, engaging, helpful and manages expectations realistically. She is a pleasure to deal with.

Emma · 29 July 2022

Agent replied · 29 July 2023

Thank you Emma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Amber Norman, Wasim Afsar, Vanessa Langsbury and the whole team at Chancellors have been fantastic so far. They found a buyer really quickly, at asking price, and have been proactive in keeping me informed and progressing the sale. Very impressed and they put other agents I have dealt with to shame! Hopefully all goes smoothly with the sale itself now.

Lee · 29 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Bracknell

Has Chancellors won any awards?

Yes. In The Trusted Agent 2026 awards: Chancellors, Bracknell won Gold; Chancellors, Newbury won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.

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