Trusted Agent profile · Bracknell · Berkshire

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Chancellors Bracknell reviews

★★★★★ Great

1,238 reviews across 2 platforms

One Station Square, Bracknell, Berkshire, RG12 1QB

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Chancellors's office in Bracknell, Berkshire, at One Station Square, is rated 4.3 out of 5 across 1,238 reviews on two platforms, including 885 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.

Google logo

4.5 / 5

885

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

Amy is so professional throughout the whole process. Chancellors Bracknell generally very responsive when there is an emergency case. I'm very happy with their overall performance.

Cem · 24 January 2023

5/5

Google

We have geogia and dylan for our agents she was amazing gave us a great home

Connie · 12 September 2024

Agent replied · 21 June 2024

Thank you for leaving us this great review Connie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Anushree as the sales progression advisor for the flat I was selling was most helpful, with calls and follow up emails on the progress of the sale and co-ordinating with all parties involved.

Paul · 2 October 2023

Agent replied · 30 March 2024

Thank you Paul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

The worst estate agents/ property management I have every had to deal with. constant delays with return of deposit. Would not reply to emails or phone calls in prompt manner. Had to get in contact with Chancellors head office directly for anything to get anywhere.NegativeResponsiveness, Quality, Professionalism

Matthew · 22 June 2022

Agent replied · 21 June 2024

Hi Matthew, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Broken washing machine reported , new one arranged very quickly, great communication re arrangements, very courteous and professional

Sarah · 3 August 2024

Agent replied · 24 August 2024

Thank you for this fantastic review Sarah!

1/5

Facebook

Horrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.

Elizabeth · 23 June 2020

Agent replied

I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable

5/5

Google

Amy is so professional throughout the whole process. Chancellors Bracknell generally very responsive when there is an emergency case. I'm very happy with their overall performance.

Cem · 11 December 2022

5/5

Google

Marco Maltese from Chancellors was very helpful and friendly and resolved our problem within the same day! So grateful! Great service!!

Louise · 24 May 2024

Agent replied · 21 June 2024

Hi Louise, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them and Marco.

5/5

Google

A review for Jason Byrne for clear, helpful and responsive communication

JulieAnn · 4 November 2024

Agent replied · 11 November 2024

Hi JulieAnn, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

A very pleasant experience in renewal of our contract, highly efficient and professional

Hongbiao · 23 September 2024

Agent replied · 23 October 2024

Hi Hongbiao, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

A big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!

Michele · 28 February 2018

5/5

Facebook

Thank you to Brian Lane who was really helpful. Very professional and knowledgeable

Maggie · 7 December 2016

Agent replied

Thank you for the kind words Maggie. Glad to be of help

5/5

Facebook

I recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services. The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.

Saori · 28 November 2016

5/5

Facebook

Made an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.

Charlie · 2 November 2016

5/5

Facebook

Been managed for around a year, Francesca is great!

Oliver · 28 October 2019

Agent replied

Thank you so much!

5/5

Google

Extremely pleased with the service provided by Rebecca Joel at Chancellors Bracknell. Rebecca was proactive and very efficient with all correspondence and setting up the tenancy agreement. I'm looking forward to the same standard of support and service from Chancellors throughout the tenancy!!

Arvind · 30 July 2018

5/5

Google

Amaizing Service, Very Gentle and Polite. Will recommend it again and again. Amie on of the Best agents in Chencellors Lettings.

Ervin · 22 April 2024

Agent replied · 21 June 2024

Thank you for this wonderful review Ervin. we are pleased that you had such a positive experience with us and will pass this onto the team.

5/5

Google

Extremely pleased with the service provided by Rebecca Joel at Chancellors Bracknell. Rebecca was proactive and very efficient with all correspondence and setting up the tenancy agreement. I'm looking forward to the same standard of support and service from Chancellors throughout the tenancy!!

A · 21 May 2018

1/5

Facebook

Waiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!

Daryl · 28 November 2020

Agent replied

Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.

5/5

Facebook

Recommendation for Joanna Mawson at Chancellors, Bracknell for providing us with excellent customer service from start to finish for our tenancy agreement and move in. She always at the end of the phone to answer any questions we had. Her emails were informative and provided us with all the relevant information on time.It was a pleasure dealing with her.

Gaurav · 27 March 2018

Agent replied

Thank you for your review, Mr Jain, I hope you have a smooth tenancy! ??

5/5

Google

I have recently been dealing with Ms Jasmine Kimani and I just wanted to express my appreciation for the service I received from her. She has been totally professional in her attitude. It has been a pleasure working with her.

Martin · 1 December 2022

Agent replied · 29 July 2023

Hi Martin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Georgia Collingwood From Chancellors has helped to get me the house. She is really professional and helpful. Appreciate it.

Madhan · 22 May 2024

Agent replied · 21 June 2024

Thank you for leaving us this great review Madhan, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!

5/5

Google

Wiktoria Kubat was really help and answered all my queries, very pleased with professional and clear approach I would recommend best agent around. thanks for your help

Tajammul · 29 July 2022

5/5

Google

My family is new to England and not familiar with tenancy, thanks to Miss Felicity's professional and quick response, so we can find a good new home.

My · 29 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Bracknell

Has Chancellors won any awards?

Yes. In The Trusted Agent 2026 awards: Chancellors, Bracknell won Gold; Chancellors, Newbury won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.

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