Trusted Agent profile · Bracknell Forest

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Prospect Bracknell reviews in Bracknell Forest

4.7

★★★★★ Excellent

2,178 reviews across 3 platforms

36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL

Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,178 reviews on three platforms, including 400 Google reviews rated 4.5.

Google logo

4.5 / 5

400

Reviews on Google

This office

Facebook logo

4.2 / 5

41

Reviews on Facebook

Business-wide

Trustpilot logo

1,737

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.

5/5

Trustpilot

Beth and Michael have been superb

Beth and Michael have been superb. Whenever I spoke with them, they had their finger on the pulse and knew exactly what was going on with the sale of our property. The sale went very smoothly and I am quite sure it was down to their hard work.A huge “thank you” to both of you.

Chris · 9 November 2023

5/5

Trustpilot

Excellent service

Beth was one of the loveliest people I’ve ever encountered. An absolute delight throughout, all round a great experience and super helpful. Thanks Beth! Keep up the good work.

Tayla · 18 June 2021

5/5

Trustpilot

Thank you Beth

Thank you Beth! Very attentive and made sure we had a smooth experience from enquiry to contract signing.

Chris · 21 December 2022

5/5

Facebook

Having worked at Prospect for almost 8 years now I can honestly say I couldn’t be happier to represent such a great company. I’ve worked in multiple offices and the ethos is the same everywhere, clients come first. To the next 8 years!

Simon · 27 October 2021

Agent replied · 5 September 2025

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5/5

Trustpilot

We had a really positive experience…

We had a really positive experience with Prospect, dealing with Charlotte and Lauren. The process was very easy and communication was great.

Paul · 10 May 2025

5/5

Trustpilot

1 Il Libro Court Renting review

Stefano was very helpful and guided my wife and I through the process very efficiently and effectively.

Mihir · 21 January 2023

4/5

Trustpilot

Very professional

I have been renting a large family house using Prospects. Sasha was very professional and always had an answer to my different questions, thanks a lot!

Clément · 17 December 2021

5/5

Trustpilot

Dealing with Prospects have been really…

Dealing with Prospects have been really rewarding. Especially working with Agnese Rees has been wonderful. Highly recommend for anyone looking for a house to let.

Kesava · 8 February 2022

2/5

Trustpilot

Average service!

Had very good service from prospect when I was viewing the property and when I accepted to move in with references and setting things up. Since I have moved into the property I have had very poor service by the prospect in dealing with issues I had raised before moving into the property. Only a few issue had been dealt with and I am still waiting on confirmation for when the other issues will be resolved.

Leon · 10 August 2021

5/5

Google

Had a couple of viewings with Megan yesterday and she was just lovely! Great service, highly recommended!

Luisa · 15 March 2024

Agent replied · 15 March 2026

Thank you for your 5* review of Megan, Luisa!

5/5

Trustpilot

Mostly dealt with Aimee and Callum but…

Mostly dealt with Aimee and Callum but the team on the whole was so helpful right the way through! Highly recommend going through these guys. 5 stars from me

Ryan · 20 May 2021

5/5

Trustpilot

Kurt was really helpful at getting our…

Kurt was really helpful at getting our foot in the door with our prospective property. Easy to get hold off, great service

Max · 22 June 2022

5/5

Trustpilot

Had a great viewing with Charlotte

Had a great viewing with Charlotte. Very informative and gave us time to look around the property.

NP · 2 July 2025

5/5

Trustpilot

Top notch service!

As a first time landlord, I can’t fault the service of the entire Bracknell team, from the initial contact with Harry Pangborn from marketing who found me some tenants extremely quickly, to Angela Jennings who liaised with all the tradespeople needed to get the property up to spec before they moved in, to the excellent ongoing service provided by Dani Smith who deals with any issues that crop up in a calm and professional manner. Top marks!

Will · 29 April 2021

5/5

Trustpilot

I have not personally met Tristan Lee…

I have not personally met Tristan Lee of Bracknell office because I am stuck overseas due to COVID-19, but it feels like I have. He has been more than excellent, always going well beyond his call of duty. Giving me updates by emails and phone calls about rental situation of my property all the time. He worked really hard to find a new tenant in this difficulty time, when we were worried about losing our property due to unpaid mortgage bills. I cannot rate this gentleman highly enough!

Rugera · 22 July 2020

5/5

Trustpilot

Virginia Ayres outstanding service

Virginia has been really helpful and efficient during the move to our new home. Thank you so much!

Happy · 22 November 2022

3/5

Trustpilot

5* for the property manager Julie

5* for the property manager, Julie Jacobs. She has been helpful, patient and does go above and beyond.The rest of the people I dealt with at Prospect are average at best. some of them were painfully slow and difficult to get any responses from. almost always had to repeatedly chase them. funnily enough, the people who take your money are fairly attentive.I probably wouldn't recommend them, but wouldn't actively dissuade people from using them.

Dewaldt · 10 November 2021

5/5

Trustpilot

Ellen Deverell 5*

Ellen and the prospects team could not have been more helpful. She makes buying a property seamless and has everything under control. She was very supportive, sending pictures, updates, videos, chasing sellers and my own solicitor, when needed. I was purchasing a buy to let, whilst living abroad. I have been through this process a few times now and I can confirm that Ellen makes the difference and my purchases through Prospects have definitely been the most straightforward.

Colm · 26 January 2021

5/5

Trustpilot

Sasha is great and very helpful

Sasha is great and very helpfulHad an issue with a tenant and she helped to resolve the issue and provided good advice in how to handle the situation.

Nadiya · 30 June 2021

1/5

Google

Worst estate agents in the business. The branch manager operates the business on lies and his team have adopted the same strategy. Avoid these guys at all cost, they are all useless.

Casey · 20 December 2024

5/5

Trustpilot

Should have used Prospect

Purchased a property through Prospect dealing with Adam and Josh. Both very honest, open and easy to get hold of.They squeezed more out of me than I wanted to pay for my property, which is good news for their vender and they stepped up and helped progress and coordinate my sale where my estate agent should have been taking action. Going that extra mile helped save the chain from collapsing.Would use if/when I come to sell.

J · 24 June 2021

5/5

Trustpilot

The support from 'Kate' the Property…

The support from 'Kate' the Property Manager has been phenomenal. A real credit to the woder team.

Colin · 22 December 2022

1/5

Google

Pure rubbish. Go to another agent. Trying to sell my house was hell with them. THEY Hardly contacted me. They tried to push you to agree a offer. I had at one stage one member of staff put the phone down as I was talking. Because I refused a offer .

Karen · 16 March 2019

Agent replied · 25 October 2024

We are very sorry that we were unable to achieve an offer that you found acceptable, but we did get you three offers, all of which you rejected. The price a property sells for, is the highest that a buyer will pay for it and not always at … More

5/5

Trustpilot

Fabulous

Agnese has been absolutely wonderful. Nothing is too much trouble, she always responds quickly and efficiently and is always so pleasant to deal with. I would highly recommend.

Jenny · 9 June 2021

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