Prospect Bracknell reviews in Bracknell Forest

★★★★★ 5/5

Trustpilot

We met Beth who was so fantastic

We met Beth who was so fantastic, she drove me to view the property and quick to respond to my emails even at night.

Neko · 27 July 2023

★★★★★ 1/5

Trustpilot

Very poor client services

Very poor client services, Most of the time staff is out of office with no proper backup to respond to client.My property management was taken over by Prospect from Wilkinson and we were with them with excellent service for almost 10 years. With Prospect, its very frustrating as no body takes any responsibility or attention to clients queries.

Vivek · 30 May 2023

★★★★★ 5/5

Facebook

it was amazing purchase our property with Prospect, they were attentive and quick, I highly recommend it, especially Sam, who was the one who attended us during the process.

Mauro · 24 September 2020

★★★★★ 5/5

Trustpilot

Viewing with Natasha

I had a few viewings that were conducted by Natasha. She was punctual, polite, and very helpful in answering all the questions i had.

Usama · 23 July 2023

★★★★★ 5/5

Trustpilot

Julie & Sarah have provided an…

Julie & Sarah have provided an excellent level of customer service to us whilst the purchase of our investment property and in terms of providing guidance on the lettings side. The end to end process was very quick, efficient and painless! Thank you for all your ongoing assistance.

Customer · 22 August 2019

★★★★★ 5/5

Trustpilot

Very informed and detailed viewings

Kenny showed me around few properties in reading area and it was a pleasure dealing with him. The viewings were very detailed & informative. Would def recommend prospect.

Sahil · 23 March 2023

★★★★★ 4/5

Trustpilot

Efficient and helpful

Prospect were very efficient and made it very easy at every stage. Sahsa was particularly helpful, pressing for responses at the relevant times, while maintaining professional diplomacy.

Chris · 5 March 2021

★★★★★ 5/5

Trustpilot

A long dragged out painful sales…

A long dragged out painful sales process for numerous reasons but Aimee was non stop and on the case through out 👌 great service

Ben · 29 September 2021

★★★★★ 5/5

Trustpilot

Great service from Charlotte

Great service from Charlotte, she was clear , knowledgeable and informative and was very friendly!

Georgia · 18 June 2025

★★★★★ 5/5

Trustpilot

Well done Prospect and Gemma

I have generally received great support and quality from Prospect. Gemma has been brilliant - accommodating, patient and always supportive. Great stuff from Prospect.

Chinmoy · 19 September 2021

★★★★★ 5/5

Trustpilot

A hugh 'Thank You' to you both.

A hugh 'Thank You' to two Bracknell staff, Beckie Baxter and Dani Smith. They have been so attentive every time I've had a problem or an issue that needs dealing with. Fast, friendly and good attention to detail. I'm sure these ladies have plenty of other people to deal with but they really make you feel as if you are the focus of their time. So again, Thank You and, stay safe. James Lacey.

Jim · 28 April 2021

★★★★★ 5/5

Trustpilot

Beckie Baxter excels as a Property Manager

Beckie Baxter excels as a property manager, skillfully merging professionalism with a friendly approach. Her outstanding communication delivers clear and concise information, while her organizational expertise guarantees a stress-free experience for tenants. In summary, Beckie epitomizes excellence in property management, and I wholeheartedly recommend her and Prospect as a result.

Nicola · 7 December 2023

★★★★★ 5/5

Trustpilot

I’m happy with them

I’m happy with them. Sasha is providing a high standard of service. Thanks for all the great team.

Ahmed · 22 July 2022

★★★★★ 5/5

Trustpilot

Great customer service from Abi at Crowthorne branch

Abi Heppner from the Crowthorne branch showed us round a property in January. She was very knowledgeable about the property, honest and polite. We didn’t decide to buy the house but I have no doubt that Abi would have been attentive and thorough throughout had we proceeded.

KB · 6 February 2024

★★★★★ 5/5

Trustpilot

Sasha was very efficient and prompt in…

Sasha was very efficient and prompt in answering all my queries during my time of renting with prospects. I would highly recommend them.

Meera · 25 October 2021

★★★★★ 5/5

Google

After being let down badly by our previous letting agent, we moved our properties to Prospect. We have found Prospect to much more professional in all aspects. Liam McDonell rented our property very quickly and the property management team have been excellent in setting up our new accounts.

Edward · 16 March 2019

★★★★★ 5/5

Google

I recently booked some viewings with prospect and have been thoroughly impressed with their service. Callum the agent that met me at the properties was helpful, offered excellent advice, and took the time to get to know my personal circumstances so that the best arrangements could be made.

Seraph · 16 March 2019

★★★★★ 5/5

Google

Nothing but good things to say about Prospect. Great communicating, prompt service, issues are dealt with so quickly. If I need something, my requests are dealt with right away. Everyone I've encountered on my rental journey has been …

Nic · 8 October 2021

★★★★★ 5/5

Trustpilot

Beckie Baxter has been very attentive…

Beckie Baxter has been very attentive to managing my rental and resolving any issues with the tenancy and property. Very professional and efficient service, highly recommended!

Tom · 4 March 2021

★★★★★ 5/5

Trustpilot

Sasha Byrne is very helpful &…

Sasha Byrne is very helpful & professional. Prompt with replies and strikes the right balance between looking after tenants & landlords

Steve · 30 January 2022

★★★★★ 5/5

Trustpilot

Professional viewings

I was shown round several properties by Charlotte, she was very Helpfull knowledgeable.

Michael · 30 June 2025

★★★★★ 5/5

Trustpilot

5 star service

Can’t thank Beth enough for helping us find our perfect home! Great service from start to finish.

SR · 28 July 2022

★★★★★ 5/5

Trustpilot

Sasha as my manager has handled in an…

Sasha as my manager has handled in an excellent manner both my properties that I let through Prospects as well as the one I rent from them. Nothings to much trouble and any issues are dealt with in a very efficient and prompt way.Her telephone calls are always positive and actions are dealt with pretty much straight away.Thanks for the excellent service Sasha and Prospects.

Graham · 22 July 2022

★★★★★ 5/5

Trustpilot

Thanks Matt

From my first contact with Prospect back in September, nothing has been too much trouble for Matt - if he was not immediately available he always returned my calls promptly and was happy for me to visit the property as often as I liked (also sending through progress photos as the conversion progressed). He even offered to wait at the property for a delivery due before I moved in!

Jd · 27 December 2021