Prospect Bracknell reviews in Bracknell Forest

★★★★★ 5/5

Trustpilot

Great Service

I found Beth to be a pleasure to deal with, extremely friendly, knowledgeable and informative. I would highly recommend her and Prospect.

Grant · 27 July 2023

★★★★★ 5/5

Trustpilot

Sasha has been absolutely helpful

Sasha has been absolutely helpful, very supportive and kind. Her calm and positive manner allowed us to have a smooth experience. Thank you Sasha.

Shaniz · 14 June 2021

★★★★★ 1/5

Google

Me and my partner were looking to purchase a house in the Bracknell area and had found a house that we had liked with prospects Bracknell. However when we started to further our interest one of their estate agents Ricky Hobbs became very unprofessional, rude and verbally abusive to not only myself but also to my partner. I would never use prospects or anything property related again while Ricky works there. Very disappointing.

George · 16 March 2021

★★★★★ 1/5

Trustpilot

Duplicitous, unethical and unprofessional

I am in the unfortunate and unenviable position of being a tenant, and am having to deal with the Bracknell branch. I can sadly confirm that certain individuals employed there are duplicitous, unethical and highly unprofessional (there are numerous instances of shameless dishonesty), which is arguably the worst kind of behaviour in terms of your peace of mind as a tenant. I would not recommend this organisation to my worst enemy!

Bloody · 7 August 2021

★★★★★ 5/5

Trustpilot

Micheal Sharp restored my faith in…

Micheal Sharp restored my faith in estate agents, his outstanding professionalism and drive help push the sale of my house through whilst keeping me updated throughout the whole process. I would not hesitate to contact Michael at Prospects again if selling another property and can not recommend him highly enough.

David · 24 October 2023

★★★★★ 5/5

Trustpilot

Sasha has been extremely professional…

Sasha has been extremely professional and provided updates on any progress with my renewal's.Highly recommend the services of Sasha and Prospect Agents.

Daniel · 20 September 2021

★★★★★ 5/5

Trustpilot

Great service from Gemma and the team

Great service from Gemma and the team. Always go above and beyond to help with any issues and manage the properties really well.

Jess · 15 July 2021

★★★★★ 5/5

Google

Last year, my partner and I arrived back in from America to look for a place to rent. Every other estate agent we visited gave the impression we were too much trouble and too much of a logistical headache to deal with. One phone call with …

Jamie · 8 October 2018

★★★★★ 5/5

Google

The service we have got from Prospect has been first class. From the initial valuation meeting to the final sale, it has been a pleasure to deal them. We have dealt with most of the team there, and each and every one of them has been …

Adam · 8 October 2018

★★★★★ 1/5

Google

We were in the process of looking to find a place to rent in Bracknell and the surrounding areas. Searching on rightmove we found a number of places we wanted to arrange viewings for, 3 of which were with Prospect Estate Agents. I sent …

Dan · 30 September 2019

★★★★★ 5/5

Google

It’s been a pleasure working with Tom to rent out my flat for the first time; he was friendly and approachable, answering all my questions thoroughly. Communication was easy. I felt supported through the process and would recommend Prospect as a letting agent.

Natalie · 15 March 2024

★★★★★ 5/5

Google

Our property manager Beckie Baxter is friendly and has been very quick to respond to our queries and help in any way she can.

Jasmine · 16 March 2021

★★★★★ 5/5

Trustpilot

Agnese has been excellent with updates

Agnese has been excellent with updates, communications and speedy response and resolution. Many thanks for your support.

Rahul · 18 May 2022

★★★★★ 5/5

Trustpilot

Great service from a team who are prompt and straightforward to deal with

I’ve had a consistently great experience with the property management team at Prospect.Most recently I have been working with Dani Smith to resolve an issue in the property following some remedial works.Dani showed a great deal of tenacity in helping me get hold of a lot of fiddly details from both the tenants and contractors. The communications have been quick, and straightforward and she’s made the issue much easier to deal with.

KCW · 12 March 2021

★★★★★ 5/5

Trustpilot

Simply the best

I had a viewing with Charlotte, she was super professional. Probably the best viewing I've ever had.

Gordon · 23 April 2025

★★★★★ 5/5

Trustpilot

Beckie Baxter

My first point of contact with prospect wasn’t all that great but since Beckie took over she has been amazing with a positive attitude, super friendly and understanding. she would always pick up on any queries or problems I had with the property I am renting in a nice manner. She is easily approachable and I feel I could talk to her about anything. Thank you for all your help Beckie! Natasha

Natasha · 1 March 2021

★★★★★ 5/5

Trustpilot

Dealing with my tenancy renewal Sasha…

Dealing with my tenancy renewal Sasha was a delight to deal with throughout. Thank you for making the process so easy.

Chris · 1 October 2021

★★★★★ 5/5

Trustpilot

Prompt & professional

Sasha has been very helpful and prompt with information and contracts. Always professional and easy to get on with. Pleasure dealing with her.

Sylvia · 7 May 2021

★★★★★ 5/5

Trustpilot

Helpful & patient with self employed complexity

Stefano & the team helped me & my partner so much with the referencing process for our new tenancy. I am self-employed which added some complexity, however Prospect were patient and helpful the whole time. Thanks! We can't wait to move in

Edward · 20 March 2024

★★★★★ 5/5

Google

I've had a very positive experience with Prospect, especially after having had a frankly dire experience with another estate agency group in the same area of Berkshire. The communication from the agency has been exceptional, and I've been kept fully up to date with everything along the way, including any queries I've had throughout. I'd like to particularly acknowledge Shannon Smith, who as a lettings client manager has made this entire experience far less stressful than I was anticipating, and strived to work around my awkward work schedule in order to 'keep the ball rolling' - would certainly recommend to anybody looking to rent or buy; they have been entirely upfront with any fee's or charges & explained everything in detail to avoid any miscommunication or confusion.

Just · 28 October 2015

★★★★★ 5/5

Trustpilot

Brillant Communication & Helpful team.

The Prospect team as a whole has been very helpful, mindful and quick to resolve any issues, we've had. Their communication has been clear and informative since day 1, from all the staffs & specially Beckie Baxter who has responded to every agendas with lots of care and always looking to get the best deal for you. Overall the team has made me feel at ease and welcomed. Positive Recommendation.

Friend · 28 May 2021

★★★★★ 1/5

Facebook

So, if their slow response and lack of communication and compassion wasn't bad enough, when my purchase fell through and Matt said "it's frustrating for me to you know, I now don't get paid" They also didn't bother to tell anyone else. My solicitor continued to try doing some work, until I called to discuss my next move, they had NO IDEA the sale had fallen through! Can't even do that part of their job - let alone the next bit! I have now not had any follow up calls or heard ANYTHING back from them to see how I'm doing with my search. The least I expected was a phone call to find out what I was looking for and to be on their mailing list. But instead, despite phoning them to complain about this, I still have no returned phone calls! USELESS! AWFUL company! Stick to the big guys or doing the work yourself, don't deserve the money they are paid! I guess this is what happens when a company employ young men who don't give or have any idea about customer service!

Leanne · 4 May 2015

★★★★★ 5/5

Google

Would totally recommend Prospect. Our house sold within 2 weeks of being on the market. Brilliant estate agents, that keep you up to date on every detail. If your looking to sell your home, look no further than prospect, as they will be sure to deliver.

Kim · 16 March 2018

★★★★★ 5/5

Trustpilot

Great service fron Virginia Ayres

During a very rocky period, made tougher by the October budget, we were lucky to have Virginia's skill and dedication. She was dogged in her pursuit to exchange of contracts. The chain became convoluted, but she was on top of matters every step of the way. Great to have Virginia's proactive approach. Thanks for getting us over the line.

Tony · 28 November 2022