Trusted Agent profile · Bracknell Forest

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Prospect Bracknell reviews in Bracknell Forest

4.7

★★★★★ Excellent

2,179 reviews across 3 platforms

36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL

Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,179 reviews on three platforms, including 400 Google reviews rated 4.5.

Google logo

4.5 / 5

400

Reviews on Google

This office

Facebook logo

4.2 / 5

41

Reviews on Facebook

Business-wide

Trustpilot logo

1,738

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recently Completed Tenancy

I have recently completed a 4 a four and a half year tenancy; initially undertaken with Griffins and following a business change latterly with Prospect. I would like to recommend the team at Prospect for their competence, attentiveness, and service. In my particular case, I would like to make a special mention for Carla Munro, who I have dealt with throughout on all aspects of this tenancy. Nothing has ever been too much trouble, every detail was competently and confidently dealt with in a very friendly and professional manner, in fact easily and without worry or concern.

Paul · 12 February 2021

4/5

Trustpilot

Working with Michael was easy and…

Working with Michael was easy and straightforward. We are working with them on another sale because of how happy we are with him and his team.

RPatel · 10 March 2022

5/5

Trustpilot

Sasha has been very supportive and…

Sasha has been very supportive and clear with process of tenancy. We had a very good experience with prospect and would love to get back in future for any requirements.

Amit · 14 July 2021

5/5

Facebook

My husband and I purchased our house through prospect recently and can't quite put into words how brilliant the service was. Mark Horn saw the sale through from start to finish and was outstanding. He went above and beyond at a time that was very stressful for my family, we cannot thank him enough. The service we received was of a high standard, they really have set the bar for competitors in the area. It has been our absolute pleasure to purchase from prospect, Mark's efficiency and professionalism was second to none.

Chantelle · 5 February 2021

5/5

Trustpilot

House Move

We have just moved house and bought our property through Prospect Estate Agents. Beth Murphy dealt with us and was very professional and competent. She was particularly helpful in chasing slow solicitors throughout the process and kept everyone focused on completing their roles meaning we had less chasing up to do!

Alex · 4 March 2024

5/5

Trustpilot

Thanks for a quality professional service

The team at Prospect worked hard behind the scenes to ensure a smooth transaction.Thanks to Paul and Beth for overseeing my purchase.Recommended .

Nicholas · 26 July 2022

5/5

Trustpilot

Sasha Byrne from Prospect Agency

Sasha Byrne Was perfect agent. She made sure I was happy and had everything what I needed during my tenancy. Highly Recommended Agent

Gytis · 22 July 2022

5/5

Trustpilot

I have been pleased with experience…

I have been pleased with experience dealing with Prospect. Cameron from Bracknell branch was very friendly and informative on viewings and Aimee has been very helpful and prompt in her communication.

MISS · 14 April 2021

5/5

Trustpilot

Sasha was an absolute joy to work with.

Sasha was an absolute joy to work with.Extremely efficient, courteous and very professional . Will definitely be wanting to use Sasha for all my properties going forward. Thank you !

Commercial · 22 June 2021

5/5

Trustpilot

10/10 Service from Charlotte

By far the best service one could’ve wished for, so if you are thinking about buying or renting your next home? I’d definitely give them a chance.Can’t fault them at all, really impressed from start to finish with the customer service and support!Will happily use them again in the future

Marius · 20 March 2024

5/5

Trustpilot

Prospect agency provided an excellent…

Prospect agency provided an excellent service.Both Beth and Paul’s communication and attention to detail was brilliant.Thanks Kam and Angela

Kam · 20 December 2022

5/5

Trustpilot

10/10 AMAZING!!

Angel is great always giving us weekly updates and sending us properties before they go online !! highly recommended.

Tilly · 19 December 2022

3/5

Google

From my experience of viewings with representatives from Prospect, I have found their employees to be cocky, arrogant and full of themselves. I was actually put off putting an offer on a property because of an employees pressure tactics and badgering. They sure ain’t the best but they sure ain’t the worst either.

Matthew · 16 March 2019

Agent replied · 16 March 2026

Thank you for your feedback Matthew. We take all feedback seriously and we're sorry that you found our Sales staff to be arrogant and badgering. We have passed your feedback onto the Sales Director, who will be looking into it.

5/5

Trustpilot

5 Stars to Sonam

Excellent Customer Service From Sonam. Very friendly and knowledgeable, thank you for your help Sonam !!

Goma · 27 July 2025

5/5

Trustpilot

Agnese has been amazing

I have been very satisfied with my property manager Agnese Rees. Ever since she had been appointed as my property manager she had always been polite, friendly, professional, highly responsive (even during out-of-office hours) and has truly given her best to find the best solution to any given issue at hand within a reasonable time frame. A property manager who honestly cares about the tenant and goes well above and beyond to help with tenancy issues.

Marios · 14 October 2021

5/5

Trustpilot

Amazing experience with Sonam

Amazing experience with Sonam, very detailed and listened to all my questions and needs, cheers Sonam

Louis · 26 July 2025

5/5

Google

Calum is really helpful, patient and responsive. All the calls/messages I made to him was responded and problem sorted which made me really happy and felt safe. …

Eudora · 8 October 2021

5/5

Trustpilot

Great Service

Sasha is wonderful and is always professional. I have been very happy with the service. Thanks again, Sasha!

NT · 12 January 2023

5/5

Google

Prospect (Calum, Connor and Rebekah) have been brilliant in their communication, understanding what I would like when selling my property and ensuring that people they were bringing for viewings where genuinely interested.

Liz · 16 March 2023

Agent replied · 25 October 2024

Thank you Liz for your 5* review

5/5

Google

Meghan and Harry (not the royals) were wonderful when finding a new home for myself and my partner. 5 stars purely for the work and dedication they put in to help us

Muesung · 16 March 2023

Agent replied · 9 January 2025

Thank you Muesung for your 5* review

5/5

Trustpilot

Great experience as whole

Great experience as whole. Natasha showed us round and gave us all the information needed and answered all questions asked! Would highly recommend if you’re looking to buy or rent.

Tori · 15 May 2023

Agent replied · 22 November 2024

Thank you for your 5* review, Tori.

5/5

Trustpilot

Beckie Baxter

We have been absolutely thrilled with such a great service that Beckie Baxter provided. She has been absolutely brilliant and what a great asset to the team she has been at Prospect Lettings. She has responded to every question with a prompt response and professionalism. I have only very high review for Beckie. She is undoubtedly a truly great asset at Prospect Team. Many could follow by her professional example.

Julia · 28 July 2022

5/5

Google

We have been renting our home for some time with Prospect and over the years it wasn't always clear who our point of contact was. Recently our contact, for any issues changed to Beckie (Bracknell branch), she emailed us and introduced herself letting us know this. We recently got in contact with her regarding an issue and she was very friendly, swift and professional with her approach and response. Very glad to be dealing with Beckie, should the need arise in the future. Thank you

Jennifer · 26 October 2020

5/5

Trustpilot

Excellent communications

Sasha is a pleasure to deal with and extremely efficient in her communications. When a problem arose she dealt with the matter very professionally and empathetically.Would recommend without hesitation.

Justin · 30 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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