Trusted Agent profile · Bracknell Forest
Verified
★★★★★
2,179 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,179 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
1,738
Reviews on Trustpilot
Business-wide
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Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotReview - Davina Dobe at…
The service from Davina Dobe at Prospect was nothing short of fantastic in relation to a house purchase. Communication was great all round, extremely friendly, honest and totally going above and beyond to make it happen….We can wholeheartedly recommend Davina and would absolutely use her very professional service again in the future.Thank you once again!
5/5
TrustpilotAlways Great Service - 5 Stars!
Nikki Gardner and the whole Prospect team have always been excellent. Prospect Lettings have managed my properties for nearly 10 years, and I highly recommend them! Thanks again Nikki and Prospect 5 Stars.
5/5
TrustpilotAimee Smith and Callum Radcliffe
Cannot speak highly enough of the process we have just been through selling with Prospect. Initially Callum came over to do the valuation, and presented a good case and a realistic valuation, we accepted an offer 3 weeks later which achieved over 99% of the original valuation given. The follow up and connection then with Aimee was seamless. Aimee has been worth her weight in gold throughout this process, she has worked tirelessly chasing not only the buyer below but our whole chain, sometimes numerous times a day to get things moving. Her kind and professional manner has definitely made the whole process smoother for us and saved us much stress along the way. We are forever grateful to the guys at Prospect in helping to make our move happen in what is a very challenging time and cannot recommend them highly enough. Thanks again!
5/5
TrustpilotGreat experience with Natasha
Really great experience dealing with Natasha. Even though I didn’t end up buying through Prospect I still highly recommend them. Natasha was very positive, easy to talk to and showed me a range of properties that suited what I was looking for. Very refreshing and have definitely had a really positive experience as a first time buyer
5/5
TrustpilotI am a new buyer and I would like to…
I am a new buyer and I would like to share my review on Prospect Properties. They had dealt with my property and the process very well.The key player in the whole process was Ellen D, she had been absolutely fantastic during the process. We had some mishaps which happened due to the fire safety form and Ellen was on the phone and worked overtime and weekends to make sure everything was being done quickly and in the right manner. Overall I would recommend using Prospect as everything was done in a professional manner and everyone I had spoke too was very responsive and helpful. Thanks
5/5
TrustpilotBeth Murphy
Beth Murphy, has been absolutely brilliant throught the sale of my house!Very easy to talk to, answered all my questions, and very professional, so thank you Beth and Paul
Thank you for your 5* review, Maria.
5/5
TrustpilotWe’ve had a great experience renting…
We’ve had a great experience renting with Nancy as our property manager. She is very responsive and consistently follows up on any issues until they are completely resolved. It’s rare to find someone so proactive and reliable. Highly recommend!
5/5
TrustpilotCharlotte was a great support to find…
Charlotte was a great support to find our new home for the family. The process has been very organized.
5/5
TrustpilotThank you Anna and Angela
Prospect have been great. I have dealt primarily with Anna in Lettings and Angela in Management. Both have been extremely friendly, efficient, reassuring and helpful throughout, making the process so much easier than it could have been. Our property was promptly marketed for rent and Anna was very proactive in arranging viewings, even in the middle of a pandemic, to find suitable tenants. Angela was always available to give help and advice and made sure everything was in place for a smooth process. I wouldn't hesitate to recommend them. Thank you ladies.
5/5
TrustpilotThe Best Property Management Team
Beckie Baxter has managed my property for the last 9 months. She is always on hand to deal with any queries my tenant or I have. She is friendly, professional and very knowledgeable. I feel comforted and assured that my investment is in the best hands with Beckie and the team at Prospect. Thank you!
4/5
TrustpilotProspect
Prospect, have been fantastic. They promptly got our house up for sale, gave us a competitive price and conducted viewings. Aimee has been an absolute godsend, she is extremely proactive when chasing lawyers and kept the whole chain organised and informed. We felt supported throughout and someone was always at the end of the phone to assist. We also viewed a couple of properties with Prospect, one agent showed great skills when showing us around, he allowed us to view at our own pace, answered questions and gave us time to take everything in. Another agent was a bit loud and pushy, he didn’t stop talking so it was difficult to focus on the property. He meant well but it may be off putting for some. Overall, we would definitely go with Prospect again, Thankyou.
5/5
TrustpilotProfessional from day one
I've just exchanged contracts on my new home and want to say thanks to the whole Prospect team especially Steph working in the sales & marketing suite for my new property, she had her work cut out with my file and always acted in a professional and knowledgeable way. There were numerous set backs along the course of the sale and purchase and she helped chase important documents and kept the new developer in the loop with any changes and also gave good advice to me when problems did arise. I would definitely use Prospect again because of the good experience.
5/5
TrustpilotProspects good experience
Prospects were very professional from start to end of my tenancy. They tried to get any issue in the property resolved as soon as possible. Even when there was a property viewing for selling or any contractor visit to fix the problems good advance notice was given. Unlike some other Estate agencies or private landlords, everything was arranged around our schedule.Melissa Fisher- Property manager I will highly recommend. Found her to be very helpful.Luke Richardson- Client Manager very professional to deal with and helpful as well.
5/5
TrustpilotA massive thanks to Beth and the team…
A massive thanks to Beth and the team at prospect for jumping in and helping as after 2 failed sales with another agent. There service was so professional and nothing was too much trouble. From finding us a buyer to completion the team we’re amazing. We would highly recommend prospect . Great job and Thankyou so much.
5/5
TrustpilotVery proactive team
We are in the process of selling our flat with Prospect. They have been really helpful, especially Michael Sharp. He has been updating us regarding the progress of sale and giving valuable advice. He is quick to return our call when we have any questions. Max was also great - he showed us around a house that we were interested in and he was very informative. All in all great team - very proactive.
5/5
GoogleMine and my boyfriend’s experience with prospect estate agents Bracknell has been brilliant from start to Finnish. I want to say a massive Thank you to Oliver Payne who has been amazing throughout, He’s been professional with excellent …
5/5
TrustpilotFlat purchase
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
5/5
TrustpilotOutstanding service
It has been a pleasure being a tenant with Prospect. They are a very friendly and professional company. I would like to say thank you especially, to my property manager Julie Jacobs. Who has been an absolute diamond throughout my tenancy. Julie has been very patient and understanding, with no hesitation in helping me with any and all issues that had arisen. Issues which have been resolved quickly and efficiently with no fuss whatsoever. Julie is a credit to the company and gives estate agents in general, a good name.Many thanks again.
5/5
TrustpilotMy experience
Sonam was super helpful and was able to help me make well informed decisions. Highly recommend!
5/5
TrustpilotGreat communication skills
Abi Hepner has been a fantastic support in helping me to sell my house. Using the feedback we have been able to improve on presentation and make sure everything looks really good. In addition to this, Abi has helped my daughter find her dream home.We can’t thank Abi enough.
5/5
TrustpilotFantastic customer service!!
We recently sold our first house and purchased our perfect next house through Prospect. There were various delays through the process and I’ll happily admit I was clearly stressed the whole time but if it weren’t for Dan, Cameron and their colleagues at Prospect I’d have lost my mind!! Dan absolutely knew I needed regular updates, even if that meant no update, and did everything he could to move our purchase along and communicate with our sellers. Compared with our own agent who was pretty distant, the Prospect team provided fantastic customer service throughout the process and I had absolute trust they had all our best interests at heart. Through what is one of the most stressful life events you’ll ever experience, I’m so grateful to the team for making it that little bit easier. If we ever move again, which j hope won’t be for some years, I would 100% look to Prospect first. If you’re looking for great service and that human touch, I can’t think of a better agent! Thank you team, and we’re loving our new home!
5/5
TrustpilotGood real estate agency!
I have rented a flat in Bracknell with Prospect Whole process of registration was online, straight and clear . I was a bit annoyed in the beginning for how many calls I have received from them and their partners in trying to help with the move... Not used with this kind of attention, I guess..
5/5
FacebookKurt was absolutely fantastic as was the advice he gave, I was confused and out of my depth but his confident, bubbly, welcoming and informative approach helped me understand all the ins and outs of things Ifound overwhelming previously. Great staff and great company. Thank you for the advice!!
Thanks for your review Ashley.
5/5
TrustpilotI always find Nikki to be extremely…
I always find Nikki to be extremely helpful in co-ordinating any rental property issues with trades that need to carry any work. Nikki makes my life as a landlord so much easier!
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