Prospect Bracknell reviews in Bracknell Forest

★★★★★ 5/5

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Having just sold a property I can recommend selling with Prospect

We completed the sale on our house on Friday 24th September. I can certainly recommend Prospect if you are selling a property. They delivered everything they promised in terms of price and speed of sale, and were professional and contactable throughout.We used the solicitor they recommended, and we were very pleased with their efficiency and the reasonable price charged, which was a fixed fee.All in all, a very positive experience, so many thanks to Ross and Michael and their team.Lesley Ward

Lesley · 26 September 2021

★★★★★ 5/5

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Samantha and her letting team provide…

Samantha and her letting team provide an excellent service looking after my tenants and property. They always keep me informed of my legal requirements as a Landlord and all communication is clear, concise and prompt. I highly recommend if you are considering letting out your property.

N · 16 February 2026

★★★★★ 1/5

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Disappointed

Very disappointed with the Sandhurst office. We were missold a property. On accepting our offer, we were assured there would be a chain of 3 , including us, as the seller would be moving in with family. Wrong !After a call from my solicitor confirming there was a chain of 5, I was again reassured that the seller would move out and live with family, rather than hold up the process. Wrong again!The seller was not willing to break the chain, which we understand, and was unaware of what we were being told. After the chain broke at the top, we sadly pulled out, disappointed that we were losing our ideal property. Please, tell the truth! If circumstances change, then communicate!

Carol · 8 July 2023

★★★★★ 5/5

Trustpilot

SOLD!

The whole experience from start to finish has been painless. Paul Wickens from the initial valuation all the way through to exchange has been impeccable. His knowledge of the market and recommended price was spot on!The team then worked with my instructions to the letter, asking price, no offers, ideally first time buyers to avoid any chain etcFollowing a couple of days of site visits, the team had a number of offers at asking price, working through each buyers situation with me and agreeing on which was best to meet my requirements for exchange ASAP.Paul's tenacity after I accepted the offer to get exchange in place was nothing short of perfect, chasing buyer, their solicitors, updates all along the way.Would I recommend Paul and his team, yes, no question.

RoyP · 7 September 2021

★★★★★ 5/5

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Nikki Gardner at Prospect is very good…

Nikki Gardner at Prospect is very good in dealing with all aspects of the letting process from ageeing tenancy to dealing with questions and handling repairs. I am a long term client which speaks volumes.

Michael · 13 May 2026

★★★★★ 5/5

Google

Always good dealing with Kenny who kept optimism in the stress of house sale. Prospect offers realistic evaluation (unlike others) and gets the price. Rather high on commission but get what you pay for with patience.

Ted · 19 July 2025

★★★★★ 5/5

Trustpilot

Thank you so much Abi H

A big shout out to Abi H who made mine and my partners experience viewing a house amazing. As first time buyers we had a lot of questions and she gave us her full attention whilst we viewed the property. Great experience overall! Thank you Abi H!

Amy · 11 July 2024

★★★★★ 5/5

Trustpilot

From prospect to successful sale

Great experience selling my property with Prospect in Bracknell from start to end. The team did a superb job getting my house marketed and sold. A big thanks to Paul Wickens who was there from the start and made sure the photos and marketing showed the house to its best.Thanks also to Calum Radcliffe who advised on the pricing strategy and kept me updated on viewings regularly, and to Adam Selzer-Williams who secured the eventual buyers and negotiated an improved offer!Last, but by no means least, a massive thank you to Aimee Smith for helping push things through to completion and keeping the buyers reassured.A brilliant result from a fantastic team - cheers!

Daniel · 23 August 2021

★★★★★ 5/5

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Charlotte Morgan is very proactive and…

Charlotte Morgan is very proactive and has a sensible practical approach to dealing with my rental property and potential tenants-has kept me informed throughout-very happy with the service

Rosie · 14 April 2025

★★★★★ 1/5

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Had an absolutely awful experience over…

Had an absolutely awful experience over 2 years whilst renting via Prospects in Bracknell. From day 1 lies by their consultant saying work had been completed and carpets changed as agreed prior to move in to find nothing had been done, taking 4/5 weeks to address any maintenance issues, 5 week wait to get a washing machine fixed. Check in reports not done properly and having to been done again with correct information of damage / cleanliness of move in. I would recommend you do NOT use this agent as it will only result in dissatisfaction and painful frustrated journey.

James · 21 June 2023

★★★★★ 5/5

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Communication with Nancy Suri Marla…

Communication with Nancy Suri Marla about our rental property is always prompt and gets the queries resolved quickly and with a handy man to do what every is required, or the appropriate qualified plumber or electrician to do the certification required.

Jan · 23 March 2026

★★★★★ 4/5

Trustpilot

A review for Lily Sines (Property…

A review for Lily Sines (Property Manager) at ProspectLily has been managing my properties since December 2020 and I feel like I'm in good hands. She is both communicative and responsive, with issues handled pretty well and resolved within reasonable timescales. I feel that her relationship with the tenants is very good and I believe this is always key to getting issues resolved amicably. She navigates problems very well with all parties. Lily is a very pleasant person to deal with and I would recommend her services to other landlords.

Mr · 22 July 2021

★★★★★ 5/5

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A short review on Saffron

Saffron has been my rental manager for a while now, We have been though a few ups and downs with the apartment, eg floods in the apartment bathroom getting new tenants Maintainance and last week she orchestrated the renewal on the apartment for a further 12 months.In all this time Saffron has made things happen, and got the problems sorted ASAP, in a very upbeat and professional manor.I’m very pleased to have her as my property manager and you should be very proud to have her representing your company. I do find your charges per month high and not very happy about the maintenance deposit of my money you keep….BUT The main reason I stay with your company is Saffron. she’s a star.

Roland · 20 July 2021

★★★★★ 5/5

Google

The Prospects Team in Bracknell are 5 star. Ricky was so knowledgeable, gave great advice and his communication was outstanding. The property we sold was with another local agency for months. When Ricky took it, it sold straight away. I …

Suzanne · 8 October 2024

★★★★★ 4/5

Trustpilot

Property purchase

We purchased a property through Prospects at the end of April. We were shown around the property by Adam who was excellent, very friendly and really earnt his commission. He was able to show us the potential in the property and we are very happy here. We then dealt with Paul, who was very helpful and friendly. We were introduced to Aimee who would oversee the sale. Aimee was excellent throughout, quick to respond and to pass messages between us and the sellers. She was always friendly and understanding.The only downside of using Prospects was the sales pitch of the conveyancing team to use their recommended solicitor. We were misled by the information given, and were told that our solicitor would be working for both the buyer and the seller which would speed the process up. We learnt that this was not the case. The solicitor that we used (Melia Mumford) needed a huge amount of chasing and created some stressful scenarios during the purchase which needed to be chased up by myself and Aimee. Overall, we had a positive experience with Prospects, but I would avoid being sucked into using their recommended solicitors and go off your own recommendations. We were first time buyers so learnt a valuable lesson! Thanks again to Aimee and the rest of the team.

Lizzie · 9 July 2021

★★★★★ 5/5

Trustpilot

Our house sale was handled by Prospect Bracknell

Our house sale was handled by Prospect Bracknell branch. From the start, we have dealt with Joshua Holt, who was great- very professional, polite, and to the point. We value our time and Josh concentrated on evaluating our unique property and explaining the process, rather than giving us long sale pitches as some agents do.His valuation was the most accurate and achieved us the asking price. We were then supported by Aimee Smith, Transaction Support Coordinator. Amy was an absolute star- she was the one chasing dates for us, making sure all parties communicated efficiently. Although there was a chain on the buyers' side, Aimee was in constant touch with all interested parties, solving issues, chasing paperwork, findind solutions. Thanks to Aimee, the stress of a house sale was much more bearable and manageable.Thanks to the whole Prospect team, and especially to the individuals that supported us.

Peter · 5 July 2021

★★★★★ 5/5

Trustpilot

Great service

We chose Prospect to sell our house and didn't regret it. They were neither the cheapest, nor the most expensive, but we felt they offered the best service when choosing an estate agent. The team in the office worked hard to find us buyers and our eventual buyers and we were sold quite quickly considering the Covid restrictions as well. Once we were sold, we were passed onto Aimee Smith as our transaction co-ordinator. Aimee was fantastic, even helping our sellers estate agent out to help all the paperwork get done. Whenever we needed help, or had a question, Aimee was right there for us. We cannot thank her enough. If and when we move again, other agencies would have to work hard to convince us not to use Prospect.

Giovanni · 29 June 2021

★★★★★ 5/5

Trustpilot

Best agents ever

I had the pleasure to purchase a house advertised by Prospects and the whole team went above and beyond to help from viewing to completion. Aimee was absolutely vital to the process and she helped communication across all parties and chased daily for updates. She has been a godsend. I was also incredibly moved by the little "move in package" they prepared for us when we went to pick up the keys, which was such a lovely gesture. Nitherless to say we will definitely use them in future if we ever want to sell our property. 100% recommend them.

Maria · 29 June 2021

★★★★★ 4/5

Trustpilot

Overall a good experience

The initial property valuation was over priced, and there was very little interest within the first week. Following a conversation with the agent, it was agreed to reduce the price and viewings started to follow. Cameron was fantastic as the sales manager for the transaction, and Aimee really smoothed the process and ensured the transaction progressed once a sale was agreed. Both were the real stars for us, and the reason I’d use prospect again, however we advise you get multiple valuations for the property and take time to evaluate before listing. Communication from prospect was very good, regular updates on viewings with detailed feedback, and the chain was regularly updated on the progress, next steps and blockers.

Wallace · 29 June 2021

★★★★★ 5/5

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Prospect Sandhurst Berkshire

Prospect Sandhurst BerkshireDavid and his team really are a huge leap away from the less than ideal reputation that a lot of estate agents earn themselves! They care about their clients, not just their commission - which is a real breath of fresh air. Connor and Matt were fantastic and so friendly, they showed us some great properties and we always knew our home was in good hands when they did viewings for us too (we loved the fact that the whole team came to familiarise themselves with our property before it was advertised).We owe David a huge amount of gratitude. He really got to know us as a family and completely understood what we were looking for. As a result, he found us our DREAM HOME. The whole team then worked tirelessly to sell our house in under 3 days (at a better than expected sale price), and supported us to secure that new house with success.Bottom line, we can't recommend Prospect Sandhurst enough - really good guys, amazing service & communication, and for us an extremely happy ending to our story!

Claire · 21 June 2021

★★★★★ 5/5

Trustpilot

We used Prospect after a bad experience…

We used Prospect after a bad experience with another local agent. Paul from the word go was up front and honest and delivered everything he said he would. Our house sold within 2 weeks! He even sent properties he thought may be of interest that were being sold through other agents!On the day we viewed the house we ended up buying I phoned the office to see if they thought it was worth worth price we were paying. Cameron spent a lot if time talking me through the prices other houses I'm that road sold for, the different in square footage compared to our property and even advise what would be a sensible offer! We have exchanged today and after an extremely stressful week, Aimee has been an absolute god send! She has been on hand to listen to me vent and dealt with issues we were having straight away! Thank you, you have made this process a lot less stressful! Wouldn't hesitate to use Prospect with any future moves!

Amy · 20 June 2021

★★★★★ 4/5

Trustpilot

Moving in to the UK in Pandemic Period....

I moved into the UK in early May, during the Pandemic, this is my first rented home out of my homeland, totally stressful! As a matter of fact, I have some negative comments on my flat, but don’t want to list them out here. My property manager is Gemma Barton, she is professional and well experienced, always so caring and understanding, I would say she is a good ambassador between myself and my landlord. She took her initiative to solve the problems, such as to ask for replacing some of the worn-out furniture for me.Gemma is indeed doing a great job in solving lots of my issues and hopefully those could be all gone very soon. Big thanks to her!

Heidi · 15 June 2021

★★★★★ 5/5

Trustpilot

Excellent managed service from Agnese

As Landlords living overseas it’s a pain when things go wrong or something needs doing. Unfortunately, there were a number of issues I encountered during the tenancy which I would have ordinary delegated to a family member to sort out.During my tenancy I switched from a rent collection service to fully managed as I was busy. This was one of the best things I could have done and Agnese has been nothing short of amazing.Details:- Gas safety inspection expired - new one obtained quickly and at a reasonable price.- Non-responsive tenant - contact established and property inspection arranged quickly.- The tenant was in significant arrears - funds collected from the guarantor.- Tenant assigned bills back to the landlord whilst the tenant was living in the property - handled correspondence timely and professionally on behalf of the landlord to ensure the liability remains with the tenant for the period they occupied the property.- Managing deposit negotiations - negotiating a mutually agreeable outcome for both parties.Without doubt I can say that Agnese’s diligence, professionalism and can do attitude is the reason I will continue to be a Prospect client. I felt the need to get the best outcome for me was no different to if I delegated to a close family member.Thank you Agnese.

Bal · 15 June 2021

★★★★★ 5/5

Google

Liam has let two properties for us recently and he's been excellent; kept us in the loop throughout and found us really good tenants. One let was complicated and Liam ensured that everything worked out and was hassle free. Both were on with Duncan Yardley for months and Liam let them within a few days.

BG · 16 March 2019