Trusted Agent profile · Bracknell Forest

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Prospect Bracknell reviews in Bracknell Forest

4.7

★★★★★ Excellent

2,179 reviews across 3 platforms

36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL

Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,179 reviews on three platforms, including 400 Google reviews rated 4.5.

Google logo

4.5 / 5

400

Reviews on Google

This office

Facebook logo

4.2 / 5

41

Reviews on Facebook

Business-wide

Trustpilot logo

1,738

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nikki Gardner is always available and…

Nikki Gardner is always available and helpful!

Ms · 12 May 2026

5/5

Google

My experience with Bracknell prospect has been great. From the moment I started looking for places Lewis was always ringing me up to tell me he had a place for me to view I then got put into contact with Megan who has also been amazing ! …

Cara · 8 October 2023

Agent replied · 25 October 2024

Thank you for the 5* review Cara! So glad we helped you find the perfect home for you and your pet. Wishing you all the happiness in your new home!

5/5

Trustpilot

Best Estate Agents!

A massive thank you to Michael, Matt and Beth. Excellent communication through the entire sales process - each one of them went above and beyond to help us through the journey; from viewings, to checking on how things were progressing and the great advice each step of the way. Truly felt you were all in our corner working to accomplish this. Customer service is excellent with Prospect and I would highly recommend this company when selling or buying. A massive thank you, Michael, Matt and Beth on all of your hard work to get us to this point. It wouldn't have happened if it weren't for your due diligence and caring about our relocation - so glad we chose you for our sale!

Rachel · 26 September 2023

5/5

Trustpilot

Professionalism Thumbs up !!!!!!

Since I started interacting with Nicola Dixon on the property management team , emails and phone calls have been dealt with a quick swift response , before they were very late in dealing with issues whatever they came up. Things have now been better with letting my property since I’ve been dealing with Nicola.

MOHAMMED · 12 May 2026

5/5

Google

Davina Took us through viewing a property and she was just absolutely amazing! I loved her upbeat and friendly spirit, I don't tend to leave reviews but this one def warranted it! She was so patient with us and never made is feel like we …

Catherine · 8 October 2025

Agent replied · 18 April 2025

Hi Catherine Thank you for such amazing feedback!

1/5

Trustpilot

Avoid at all costs

The initial service was good. Decent pictures were taken of the house and it went on the market quickly. We were pressured into taking the first offer we had which was £50,000 less than asking price. The agents knew we wanted a quick divorce and fully took advantage of this fact. Once we (begrudgingly) accepted the offer we did not hear from the agents again. I left countless messages which went unanswered. They were slow in providing any response to the other solicitors in the change and I ended up managing the communications myself. Even on completion day, they were nowhere to be seen and I ended up handing the keys over myself to our buyer. Absolutely shocking service. Try Bridges instead.

Suzanne · 16 September 2025

5/5

Trustpilot

Beth Murphy was the Estate Agent…

Beth Murphy was the Estate Agent representing the property that we were purchasing. I found Beth to be extremely professional... Beth was responsive every time we need to make contact and wqs dedicated to ensure that the process went smoothly... I would highly recommend Prospect if other Agents were as good as Beth.

Kevin · 21 March 2023

Agent replied · 22 November 2024

Thank you for your 5* review, Kevin.

5/5

Trustpilot

Gratitude and special mention to Lynne

I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!

Tatty · 1 July 2024

5/5

Trustpilot

Nikki helped us with the rental of our…

Jo Nikki helped us with the rental of our home and we are very grateful for the help with the tenant for move in and move out.

VS · 19 March 2026

Agent replied · 20 March 2026

Good afternoon, Thank you for the lovely review for Nikki, we really appreciate it. Kind regards

5/5

Google

We had an amazing experience dealing with Prospect Bracknell, selling a property.Dealt primarily with Paul and on occasions other members if the team..everyone so helpful, reliable, professional and courteous..good communication throughout. Highly recommended

Julie · 28 January 2026

Agent replied · 11 February 2026

Hi Julie. Thank you for taking the time to leave this review and we're pleased to hear that Paul and the rest of the team in Bracknell were able to help with your property sale. All the best from the whole team at Prospect Estate Agents in Bracknell.

5/5

Google

I would like to thank Connor for helping us sell our house, he has been outstanding and always there when we needed our questions answered!! So thanks Connor your a star.

Nikki · 27 July 2024

Agent replied · 25 October 2024

Thank you for the 5 star review! We love reading such positive feedback!

5/5

Trustpilot

Emily at Prospect

Emily C. at Prospect has been fantastic - right from initial contact with several no pressure viewings, always helpful with calm and clear communication, she has been extremely responsive and supportive with any issues from moving in to now living here happily for over a year, I would not hesitate to recommend her to support you with your tenancy.

H · 17 March 2026

5/5

Trustpilot

Sonam

Sonam was a great help. He answered my questions clearly and provided the appropriate support.

Mr · 12 February 2026

5/5

Trustpilot

The agency responded quickly to our…

The agency responded quickly to our message , we were looking for couplrs of months a new house to rent. Overall we are pleased with the quicly respond and we were able to keep in touch with the real estate agent and the landlord . Thank you for your help and support all through this process .

Margareta · 1 April 2026

5/5

Trustpilot

Beth 10/10

Beth has been fantastic for us. She's recommended properties that we weren't even aware of that really fit what we are looking for. Beth has been very honest which is refreshing as a lot of other estate agents we have dealt with you couldn't say the same about!

Mike · 22 July 2023

Agent replied · 22 November 2024

Thank you for your 5* review, Mike.

5/5

Google

I’ve just brought a house with prospects and all I can say is Beth Murphy has been absolutely amazing! I would highly recommend her to anyone using prospect if you want your experience of buying a house to be pleasant please go with her. …

Dimple · 8 October 2023

Agent replied · 25 October 2024

Thank you for your 5* review of Beth. We wish you all the happiness in your new home!

5/5

Trustpilot

Prospect Bracknell > the BEST lettings agency

We are now into our third year of letting our property through Prospect in Bracknell. Our experience has gone far beyond expectations. From the first meeting with Harry Pangbourn, he gave us the confidence to choose Prospect lettings agency. He was completely open and honest and we felt we could completely trust his advice. We were proven correct. Throughout this time we have dealt with various members of the team in Bracknell (including Oliver) and they’ve all been professional, following through all tasks while keeping us informed at each stage. A big shout out also goes to Katie Clark who is our property manager. We recently had a difficult situation with a tenant which she dealt with head-on and again, kept us informed and went the extra mile for us when the new tenant moved in. Having dealt with a couple of other agencies in the past, we can categorically say that Prospect Bracknell are streets ahead in terms of customer service and communication. They really do take care of the details and represent the landlord exceptionally well. Highly recommended! 5* service.

David · 30 August 2025

4/5

Trustpilot

Diligent and helpful

Although Prospect were not my agent and were acting for the vendors, Bernadette was diligent in ensuring the lines of communication were kept open and that the transaction kept moving when it looked likely to fall apart a few times.

Jon · 3 June 2025

5/5

Trustpilot

Matt is a star!

Matt went above and beyond throughout my house purchase process and made what is normally a stressful situation a breeze. Nothing was too much trouble - he kept me updated throughout and chased all relevant parties to make sure things were moving as they should. Thank you so much Matt.

Zoe · 27 April 2023

Agent replied · 22 November 2024

Thank you for your 5* review, Zoe.

5/5

Google

Highly professional and pleasant throughout - head and shoulders above all other agents we worked with on our recent rental search and I would have no hesitation in recommending Meghan and the team to friends & family.

James · 15 March 2024

Agent replied · 15 March 2026

Thank you for your 5* review James!

5/5

Trustpilot

A true professional at work

Since Katie Chark took charge of our properties, things have worked like clockwork. No more headaches or worries as Katie gets the job done. She is so professional and dedicated and a major asset to her company

Sidney · 10 December 2025

Agent replied · 18 December 2025

Hello Sidney, Thank you for the great 5 star review for Katie! We love hearing of the great service she provides. Kind regards

5/5

Google

The team at Depositary are exemplary. They always respond really quickly to any queries and provide invaluable knowledge and expertise in resolving any queries that we have. …

Lola · 25 February 2026

Agent replied · 25 August 2026

Lola many thanks for such a detailed and glowing review. We work hard to give our agents great support and always keep the platform evolving- so it's great to see both of those appreciated. Thanks so much.

5/5

Google

Sonam provides me an excellent service

Laura · 7 August 2026

Agent replied · 7 August 2026

Thank you, Laura, for your wonderful feedback! We're thrilled to hear that Sonam provided you with excellent service. Your trust in our customer approach means a lot to us, and we look forward to welcoming you back soon!

5/5

Google

Sonam provided good customer service and was very proactive throughout the whole process

Vero · 19 June 2026

Agent replied · 19 June 2026

Thank you, Vero, for your wonderful feedback! We're thrilled to hear that Sonam provided you with good customer service and was proactive throughout the whole process. Your experience reflects our commitment to customer-centric support and reliability, and we look forward to serving you again soon!

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