Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleProperty Manager, Jamie Woodman, has been a great help dealing promptly with my many queries and organizing and following up with contractors and keeping me updated on their progress with our property. I much appreciate the service she provides.
Leanne · 15 October 2025
Agent replied · 22 October 2025
Thank you Leanne for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 4/5
TrustpilotIt’s been three years with…
It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.
Tayser · 21 November 2025
Agent replied · 22 November 2025
Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleWe had a wonderful experience with Chancellors. Stuart Stedman is very professional, friendly and always helped us with all our inquries...We appreciate all the effort, and thank you for guiding us in this journey of buying a property...
Romina · 25 October 2023
Agent replied · 24 October 2024
Thank you for this wonderful review Romina. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleWe've just recently moved into our flat and Bethany Vincent has been wonderful in helping us get settled. She's been very responsive in coordinating repairs and requests to the landlord to ensure the tasks are completed. Would recommend!
Eva · 25 October 2023
Agent replied · 24 October 2024
Thank you for leaving us this great review Eva, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
Highly recommend do not use it.
Drinkwater · 19 September 2026
★★★★★ 1/5
GoogleJust awful experience. We lived at a property managed by this company for 2 years. Their service was terrible most of the time - the repairs were always of low quality, their turnaround of getting them done was also awful (had to live off microwave meals for a month due to not working oven).
Last but not least parting ways was equally terrible, they never tried to return deposit within 10 days period, tried to push a lot of nonsense to strip us off our deposit. For example, betterment of the property or some questionable invoices for repairs that had nothing to do with us. Luckily TDS seen through this as well and helped to recover most of the deposit... and yet still after the dispute (and paying up any remaining arrears... which I'm sure we have paid earlier anyway), they have the audacity to ask for it again. Sounds like you've got an accountant problem.
All these things happen every time when they have or had a new person managing this property.
Please can someone from the upper management take interest in how their staff is trained and maybe a better look at the quality of the service that they do, because quite frankly despite a lovely landlord, Chancellors service was absolutely shambolic.
Zuzanna · 27 February 2024
Agent replied · 24 October 2024
Thank you for bringing this to our attention Zuzanna, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
★★★★★ 5/5
GoogleGeorgia Collingwood - Lettings Client Manager.
Georgia followed up with an online enquiry I sent, very quickly and efficiently. Her approach was very professional, keen to help in anyway of my search which I have never seen with any other estate agents and an individual who is dedicated to make a difference in lives which is momentous. Georgia thank you again and keep thriving, doing what you do best! :)
Sindy · 25 August 2024
Agent replied · 24 October 2024
Thank you for your kind words, Sindy! We are delighted to hear about your positive experience with Georgia. We truly appreciate your feedback and are always here to help. We look forward to assisting you further with your property search. Your satisfaction is our top priority! 😊 …
★★★★★ 5/5
GoogleI am very happy this agency. They are helpful and always trying their best. Huge thank you to Dana Valentine who always answers all questions and queries.
Roberta · 27 May 2024
Agent replied · 24 October 2024
Hi Roberta, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them. Thank you.
★★★★★ 5/5
TrustpilotMy Experience was an awesome one
My Experience was an awesome one, Many thanks to Ben and Mya for their help .Both were not tired of my calls .
Damilola · 19 September 2025
★★★★★ 5/5
GoogleHad a great experience as a tenant - Grace Curry was extremely prompt in organising a very quick turnaround to fix an issue i was having. Very impressed.
Ian · 27 April 2024
Agent replied · 24 October 2024
Thank you for this wonderful review Ian, we are pleased that you had such a positive experience with us and will pass this onto the team.
★★★★★ 5/5
GoogleClaire was professional, knowledgeable and kind! I was feeling anxious about the sale and she was reassuring, took time to answer all my questions and was very patient with my worries.
Louise · 27 February 2024
Agent replied · 24 October 2024
Thank you Louise for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
Karim · 1 September 2026
★★★★★ 5/5
GoogleEfficient, professional help with a plumbing maintenance issue. Saffron Burgess provided extra support in moving the appointment due to problems I was having with British Gas. I was so pleased she could help me resolve the conflict ASAP.
David · 21 September 2025
Agent replied · 22 September 2025
Thank you david for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleChancellors Estate Agents have managed all the affairs of my property for some years now. I have found their service to be highly professional and reliable. Natasha Webster has recently concluded a new tenancy on my behalf. Natasha has enabled all preparation of the property to be completed successfully and I look forward to many more years of custom with Chancellors.
Thomas · 10 December 2024
Agent replied · 24 October 2024
Thank you for this wonderful review Thomas, we are pleased that you had such a positive experience with us and will pass this onto the team.
★★★★★ 5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
JOHN · 13 May 2026
Agent replied · 23 May 2026
We appreciate your kind words. We are glad you enjoyed your experience.
★★★★★ 5/5
TrustpilotGeorgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
RajKiran · 19 March 2026
★★★★★ 5/5
GoogleZoe Durber is a fantastic professional. Her Customer Service is excellent. I really felt I was well looked after when I spoke to her. Each conversation was followed up by an email. Well done Zoe.
Marta · 25 October 2023
Agent replied · 24 October 2024
Thank you Marta for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGeorgia was great. She was really friendly and welcoming. She was very well prepared and showed us around the property and answered all our questions. Always with a smile, she is excellent at her job.
Eirini · 25 October 2023
Agent replied · 24 October 2024
Hi Eirini, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
Meggie · 13 September 2026
★★★★★ 1/5
TrustpilotLandlords should AVOID!!!
Chancellors are simply inept at managing properties. Staff are incapable of maintaining a property left with them and have cost us thousands as a result of their negligence. They are a tenant's dream, but landlords, please avoid.
N · 19 September 2025
Agent replied · 22 September 2025
Thank you for bringing this to our attention, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 5/5
GoogleJaime Tudor was very helpful and kind. Definitely deserves recognition for her effort.
Miriam · 2 December 2024
Agent replied · 8 December 2024
Thank you miriam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAmy was very friendly and helpful. Great customer service and attentive to our requirements
Sandeep · 17 November 2024
Agent replied · 8 December 2024
Hi Sandeep, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleAmy was very polite and very helpful. She was friendly and provided great customer service. :)
Nicole · 17 October 2024
Agent replied · 24 October 2024
Thank you for leaving us this great review Nicole, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleMegan has been fantastic. Very informed. Timely and efficient. She is super friendly and helpful which is exactly what you need from a managed property service.
Kayleigh · 27 April 2024
Agent replied · 24 October 2024
Hi Kayleigh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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