5/5
TrustpilotGood service
Good personal service. Always got back to us and acted quickly.
Agent replied · 24 March 2024
Thank you for your review. We are happy you were pleased with the service received.
Trusted Agent profile · Bournville
Verified
Oulsnam Bournville reviews
★★★★★
866 reviews across 3 platforms
235 Mary Vale Road, Bournville, B30 2DL
Part of Oulsnam, see every office.
Oulsnam's office in Bournville, at 235 Mary Vale Road, is rated 4.7 out of 5 across 866 reviews on three platforms, including 106 Google reviews rated 4.9.
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Reviews
Every review we hold for the Bournville office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe found the team at Bournville to be thoroughly professional, with an excellent knowledge of the local housing market. We have absolutely no hesitation in recommending them.
5/5
TrustpilotGreat experience
Robert Oulsnam in Northfield sold our house earlier this year. They were very professional and kept us informed every step of the way. I would not hesitate to use them again.
Agent replied · 28 May 2023
Thank you for your 5 star review which we appreciate. It was a pleasure acting for you and we wish you all the very best.
5/5
TrustpilotExcellent service
Excellent service. My house buying process was long and stressful but Oulsnam and Co were helpful at every step along the way and were incredibly understanding and kind throught the process.
Agent replied · 28 May 2023
Thank you so much for your 5 star review. House buying can be stressful & we are there every step of the way for our customers. I hope you have settled into your new home and wish you all the best.
5/5
TrustpilotExcellent company
Oulsnam Northfield have been amazing during the sale of my father's house. Jessica has provided me with regular updates and communication has been excellent. Would highly recommend this company.
Agent replied · 28 May 2023
Thank you so much for your 5 star review. Jessica is a valued member of the team and communication we recognise is a key component when selling so we always aim to keep our clients informed. Thank you again for your business and we wish you all the very best in the future.
4/5
TrustpilotFast replies via email with Josie in…
Fast replies via email with Josie in particular. Very helpful staff members. Very polite, knowledgeable, and approachable.
Agent replied · 30 September 2023
Thank you for your review it is much appreciated.
5/5
TrustpilotCulmington road viewings
Ron Cashmore from Oulsnam Northfield branch was very good and informative on the two house we viewed this afternoon. He was very helpful and professional
5/5
TrustpilotI found Robert Oulsnam to be efficient
I found Robert Oulsnam to be efficient, considerate, and professional . Definitely recommend them as an estate agent! For buying and selling . I’ve used them three times, and highly recommend to all.
5/5
TrustpilotHighly recommended
I had a great service from Oulsnam. They sold my property rather quickly after another estate agent sat on it for months without any progress. I would highly recommend them!
Agent replied · 28 May 2023
Thank you for your 5 star review. We are so pleased we were able to help with the sale of your property!
5/5
TrustpilotGood chasing …
The team worked hard to push the transaction along as both sets of solicitors seemed uninterested in completing the sale.
5/5
GoogleWe would highly recommend Robert Oulsnam Bournville. They kept us constantly updated with the progress of the matter. Staff friendly and very professional.
5/5
TrustpilotProfessional and great communication
We had a great experience with Oulsnam. Although we did not go through with the sale of our property due to a change in circumstances for us, Lauren B. was fantastic throughout the process. She was knowledgable, professional and very responsive to all of our queries. Would highly recommend!
5/5
TrustpilotVery good
Friendly, professional and attentive. Went above and beyond to check progress with the chain and always kept us informed of the situation before anyone else.
Agent replied · 28 May 2023
Thank you Mr Morris, we are so pleased you were happy with our service and due diligence, all the best for the future
5/5
TrustpilotHouse Sale
The staff at the Redditch office were completely involved with the sale of my property from start to finish and worked very hard to see it through to completion.
Agent replied · 28 May 2023
Thank you so much for your wonderful review and feedback! It is great to hear that you were happy with our service. All the best in your new home!
5/5
TrustpilotHonest and realistic in their valuation…
Honest and realistic in their valuation of our house. Professional, efficient and just great at what they do! Would happily use them again and recommend their services to others
Agent replied · 28 May 2023
Thank you for taking time to write us a review. It was a pleasure having you as our vendor. We really hope you and your family have settled well into your new home.
5/5
GoogleThe whole team were fabulous from start to finish. Thoroughly professional in the way they handled everything. I wouldn't hesitate to recommend them to anyone. Don't go with an internet company just because they are cheaper - you will need …
Agent replied · 31 May 2023
Thank you Keely for your feedback.
5/5
TrustpilotQuick response
Quick response and always able to arrange the viewing time as needed. Their accessible service allowed us successfully complete the purchase smoothly which is excellent.
5/5
TrustpilotHouse sale
Everyone in the office was very helpful considering the difficulties with solicitors. In chasing up the Buyer’s end and keeping me informed on developments, I would recommend the Moseley office to everyone. Once again thanks.
5/5
TrustpilotMade the sale of my property easy
Made the sale of my property easy. All the staff are very helpful and pleasant. They always keep me informed. Will recommend to anyone
5/5
TrustpilotFriendly, professional and knowledgeable
Laura provided excellent service all the way through the process and was always available when needed. She was very professional, friendly, knowledgeable, and reassuring when necessary! In particular, she was great at keeping communication lines open at times when it felt hard to know what was going on. Great service, would highly recommend.
5/5
TrustpilotExcellent service
Excellent service. Julie was very helpful and supportive not to mention professional
5/5
TrustpilotHouse move
Reliable and kept us informed
Agent replied · 24 March 2024
Thank you for the review.
5/5
TrustpilotStaff really helpful during the sale ……
Staff really helpful during the sale … better contact than I had with the solicitors to be honest
5/5
TrustpilotViewing experience
We have had an excellent viewing with Tony, very informative, well prepared and was able to answer our questions about the property, credit to the office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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